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inspirion freezes


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#1 Sandro Eloy

Sandro Eloy

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Posted 12 November 2017 - 10:27 PM

Hello everybody.

 

I have DELL mini 10 model= pp19s 

 

Here is the deal. looks like always freezes comes with windows xp , and freezzes I tried diferent windows 7 and has the same problem

 

Processor
Intel Atom Z530 1.6 GHz
Graphics adapter
Memory
1024 MB  
 
 
, DDR2 SDRAM
Display
10.1 inch 16:9, 1366x768 pixel, HD-WLED, glossy: yes
Mainboard
Intel US15W (Poulsbo)
Storage
Seagate Momentus 5400.4 ST9250827AS, 250 GB  
 
 
, 5400 rpm
Soundcard
Realtek ALC269 @ Intel 82801GBM ICH7-M - High Definition Audio Controller
Connections

 



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#2 hamluis

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Posted 13 November 2017 - 03:58 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Sandro Eloy

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Posted 14 November 2017 - 02:54 PM

Thanks again here what shows

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Purple Netbook (administrator) on 14-11-2017 at 05:56:53
Running from "C:\Documents and Settings\Purple Netbook\My Documents"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: Inspiron 1010 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/30/2017 03:10:06 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 8007043c, P2 beginsearch, P3 search, P4 2.1.6805.0, P5 mpsigdwn.dll, P6 2.1.6805.0, P7 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde), P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (07/22/2010 03:07:38 PM) (Source: Application Hang) (User: )
Description: Hanging application pthree.exe, version 1.10.0.1456, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (07/22/2010 03:07:36 PM) (Source: Application Hang) (User: )
Description: Hanging application pthree.exe, version 1.10.0.1456, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (07/19/2010 10:29:56 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (07/19/2010 10:29:56 AM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (07/18/2010 12:15:35 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (07/18/2010 12:15:35 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (07/06/2010 12:00:50 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 2147550906, P2 unspecified, P3 scanfile, P4 2.1.6519.0, P5 microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde), P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (07/06/2010 12:00:31 PM) (Source: MSSecurityEssentials) (User: )
Description: mssecurityessentialssetup.exe1.0.1963.00x80070002getdrwatsoninstallactionmorrobootstraper__cupgradeflow__ internalrun0NILNILNILNIL
 
Error: (07/06/2010 10:42:42 AM) (Source: MSSecurityEssentials) (User: )
Description: mssecurityessentialsmsseces.exe1.0.1961.00x80240016updatecmainwindow__onsignatureupdatestatus0NILNILNIL NIL
 
 
System errors:
=============
Error: (11/14/2017 05:55:34 AM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
 
Error: (11/14/2017 05:54:40 AM) (Source: Service Control Manager) (User: )
Description: The SSPORT service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (11/14/2017 05:54:40 AM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (11/14/2017 05:52:30 AM) (Source: Service Control Manager) (User: )
Description: The SSPORT service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (11/14/2017 05:52:30 AM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (11/14/2017 05:50:44 AM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
 
Error: (11/14/2017 05:49:51 AM) (Source: Service Control Manager) (User: )
Description: The SSPORT service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (11/14/2017 05:49:51 AM) (Source: Service Control Manager) (User: )
Description: The DgiVecp service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Error: (10/30/2017 03:18:59 PM) (Source: Windows Update Agent) (User: )
Description: Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
 
Error: (10/30/2017 03:18:05 PM) (Source: Service Control Manager) (User: )
Description: The SSPORT service failed to start due to the following error: %%2 = The system cannot find the file specified.
 
Microsoft Office Sessions:
=========================
Error: (10/30/2017 03:10:06 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry8007043cbeginsearchsearch2.1.6805.0mpsigdwn.dll2.1.6805.0microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde)NILNILNIL
 
Error: (07/22/2010 03:07:38 PM) (Source: Application Hang)(User: )
Description: pthree.exe1.10.0.1456hungapp0.0.0.000000000
 
Error: (07/22/2010 03:07:36 PM) (Source: Application Hang)(User: )
Description: pthree.exe1.10.0.1456hungapp0.0.0.000000000
 
Error: (07/19/2010 10:29:56 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (07/19/2010 10:29:56 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (07/18/2010 12:15:35 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (07/18/2010 12:15:35 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (07/06/2010 12:00:50 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry2147550906unspecifiedscanfile2.1.6519.0microsoft antimalware (bcf43643-a118-4432-aede-d861fcbcfcde)unspecifiedunspecifiedNILNILNIL
 
Error: (07/06/2010 12:00:31 PM) (Source: MSSecurityEssentials)(User: )
Description: mssecurityessentialssetup.exe1.0.1963.00x80070002getdrwatsoninstallactionmorrobootstraper__cupgradeflow__ internalrun0NILNILNILNIL
 
Error: (07/06/2010 10:42:42 AM) (Source: MSSecurityEssentials)(User: )
Description: mssecurityessentialsmsseces.exe1.0.1961.00x80240016updatecmainwindow__onsignatureupdatestatus0NILNILNIL NIL
 
 
=========================== Installed Programs ============================
Acrobat.com (HKLM\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe Flash Player 10 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 10.1.82.76 - Adobe Systems Incorporated)
Adobe Reader 9 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A90000000001}) (Version: 9.0.0 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
AIM 7 (HKLM\...\AIM_7) (Version:  - )
Battery Meter (HKLM\...\{543A4F31-9590-416A-A621-42CEB4C6A694}) (Version: 0.0.0.10C - ) Hidden
Battery Meter (HKLM\...\InstallShield_{543A4F31-9590-416A-A621-42CEB4C6A694}) (Version: 0.0.0.10C - )
CapsLKNotify (HKLM\...\{90578106-70AF-4198-B9DE-1924FA83B03A}) (Version: 0.1.0.2 - ) Hidden
CapsLKNotify (HKLM\...\InstallShield_{90578106-70AF-4198-B9DE-1924FA83B03A}) (Version: 0.1.0.2 - )
CyberLink PowerDVD 8.0 SE (HKLM\...\{CBC1172F-1253-4844-A50C-B8C9981FE962}) (Version: 8.0.1031 - CyberLink Corp.) Hidden
CyberLink PowerDVD 8.0 SE (HKLM\...\InstallShield_{CBC1172F-1253-4844-A50C-B8C9981FE962}) (Version: 8.0.1031 - CyberLink Corp.)
Dell Dock (HKLM\...\{E00B477F-8558-45DA-B25A-69935FB89A94}) (Version: 2.0.0 - Dell)
Dell Media Experience (HKLM\...\{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 5.0.2512 - CyberLink Corp.) Hidden
Dell Media Experience (HKLM\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 5.0.2512 - CyberLink Corp.)
Dell Support Center (Support Software) (HKLM\...\{E3BFEE55-39E2-4BE0-B966-89FE583822C1}) (Version: 2.2.09085 - Dell)
Dell Webcam Central (HKLM\...\Dell Webcam Central) (Version: 1.03.04 - Creative Technology Ltd)
Dell Wireless WLAN Card Utility (HKLM\...\Broadcom 802.11 Application) (Version: 5.10.79.7 - Dell Inc.)
Download Updater (AOL LLC) (HKLM\...\SoftwareUpdUtility) (Version:  - )
EMSC (HKLM\...\{FEF06E73-A519-4510-8CF3-B66041B91D8A}) (Version: 0.0.0.20C - Compal Electronics, Inc.) Hidden
ETDWare PS/2-x86 7.0.4.9_WHQL (HKLM\...\Elantech) (Version:  - )
Function Keys (HKLM\...\{053E51D3-885D-425C-9586-EA5183C4C688}) (Version: 0.1.0.6 - Dell) Hidden
HP USB Disk Storage Format Tool (HKLM\...\{0E0DF90C-D0BA-4C89-9262-AD78D1A3DE51}) (Version:  - )
Integrated Webcam Driver (1.01.01.0116)   (HKLM\...\Creative OA012) (Version: 1.01.01.0116 - Creative Technology Ltd.)
Intel® Graphics Media Accelerator 500 (HKLM\...\LPCO) (Version:  - )
Java™ 6 Update 17 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Live! Cam Avatar Creator (HKLM\...\{65D0C510-D7B6-4438-9FC8-E6B91115AB0D}) (Version: 4.6.2919.1 - Creative Technology Ltd)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Essentials) (Version: 1.0.1963.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.50524.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 6.0 Parser (KB927977) (HKLM\...\{5A710547-B58E-488B-828D-CA9A25A0533C}) (Version: 6.00.3890.0 - Microsoft Corporation)
Multi-Touch Gestures Demo (HKLM\...\{D24E305F-F373-4114-89FD-63CA8883BFB5}) (Version: 1.00.0000 - Elan)
P3 (HKLM\...\{F5453AB3-2533-48D5-A0E8-22631EC4DCE2}) (Version: 1.10.0 - Purple Communications)
P3 Screensaver Screensaver (HKLM\...\P3 Screensaver Screensaver) (Version:  - )
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version:  - Realtek Semiconductor Corp.)
Update for Windows Internet Explorer 8 (KB975364) (HKLM\...\KB975364-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976749) (HKLM\...\KB976749-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951618-v2) (HKLM\...\KB951618-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB961503) (HKLM\...\KB961503) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Viewpoint Media Player (HKLM\...\ViewpointMediaPlayer) (Version:  - )
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Management Framework Core (HKLM\...\KB968930) (Version:  - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
WSED (HKLM\...\{E6CB6126-D120-4FB5-9D1B-E2E19003E66C}) (Version: 0.1.0.15 - ) Hidden
XML Paper Specification Shared Components Pack 1.0 (HKLM\...\XpsEPSC) (Version:  - Microsoft Corporation) Hidden
 
 
========================= Memory info: ===================================
Percentage of memory in use: 62%
Total physical RAM: 1014.2 MB
Available physical RAM: 379.14 MB
Total Virtual: 2441.53 MB
Available Virtual: 1866.14 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:14.87 GB) (Free:5.42 GB) NTFS
2 Drive d: (Windows_7_Ultimate_SP1_32_Bits) (Removable) (Total:14.42 GB) (Free:11.65 GB) NTFS
 
========================= Users: ========================================
User accounts for \\DDQDW2L1
 
Administrator            Guest                    HelpAssistant            
Purple Netbook           SUPPORT_388945a0         
 
========================= Minidump Files ==================================
No minidump file found
 
 
**** End of log ****

Edited by hamluis, 14 November 2017 - 04:42 PM.


#4 hamluis

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Posted 14 November 2017 - 04:18 PM

Please...read and follow the instructions provided...for posting the Speccy link.  Thanks :).

 

Louis


Edited by hamluis, 14 November 2017 - 04:43 PM.





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