Dear BleepingComputer Gurus,
My laptop often (= once or twice a day on average) freezes while I'm working on it. This lasts for ~45-60 seconds, and then things go back to normal. I have only a few applications installed - Chrome, Edge, MS Office (Excel, Word & PowerPoint), and maybe a couple of others. When the issue happens, 2-3 of these may be open (at most), and with limited instances.
The issue is hard to replicate, but happens annoyingly often. Does anyone have any ideas on what the problem might be and how I might fix it?
My laptop is an HP, with an i5-6200 CPU and 8GB RAM. I'm using Win10 version 1709 build 16299.19. I also use Norton Security. I have, in the past, tried using CCleaner to remove dead links and clean up the registry, but it has not helped.
Any suggestions will be appreciated! Thanks in advance,