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Windows 10 Acting Weird


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#1 JohnWJ

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Posted 10 November 2017 - 01:29 PM

G'day Gals and guys my windows has started acting weird. I can not access me start button or my notification button when I want to either restart or shutdown I have to do the ctrl alt delete route. Does this mean I have to restore my computer?

 

Thanks in Advance


John

 

An Australian Living in the USA


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#2 britechguy

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Posted 10 November 2017 - 01:41 PM

First thing, try this:  

and report back on the SFC and DISM results.  Even if SFC (which you should run first) comes back clean, in this situation run DISM as well.


Brian  AKA  Bri the Tech Guy (website address in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299

       

    Plus ça change, plus c'est la même chose
              

 


#3 JohnWJ

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Posted 10 November 2017 - 02:44 PM

Thanks this is what happened after I ran both SFC and DISM

 
 
SFC
Attached File  sfc.JPG   81.53KB   0 downloads
 
DISM
Attached File  DISM.JPG   30.01KB   0 downloads
 
Second SFC
Attached File  SFC1.JPG   72.37KB   0 downloads

Edited by JohnWJ, 10 November 2017 - 02:46 PM.

John

 

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#4 Rocky Bennett

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Posted 10 November 2017 - 03:01 PM

Try to enter sfc /scannow in your PowerShell, that will give you more accurate results.


594965_zpsp5exvyzm.png


#5 Kilroy

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Posted 10 November 2017 - 03:24 PM

Do you have Autodesk 360 installed?  I've seen that cause Start issues.

 

You can also create short cuts to Shutdown or Restart your computer.

 

Restart

C:\Windows\System32\shutdown.exe -r -t 1

 

Shutdown

C:\Windows\System32\shutdown.exe /p


#6 britechguy

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Posted 10 November 2017 - 03:25 PM

Try to enter sfc /scannow in your PowerShell, that will give you more accurate results.

 

Which is precisely what the instructions I posted state:

 

Attached File  SFC&DISM.jpg   90.34KB   0 downloads

 

There are times when I wonder why I bother creating step-by-step instructions that are downloadable!


Brian  AKA  Bri the Tech Guy (website address in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299

       

    Plus ça change, plus c'est la même chose
              

 


#7 JohnWJ

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Posted 10 November 2017 - 04:14 PM

OK here is the latest scan

 

Attached File  computerscan.JPG   51.39KB   0 downloads

 

 


John

 

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#8 britechguy

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Posted 10 November 2017 - 04:21 PM

The scan results look as clean as a whistle.

 

Am I safe in presuming that the problematic behaviors are still exhibiting themselves?


Brian  AKA  Bri the Tech Guy (website address in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299

       

    Plus ça change, plus c'est la même chose
              

 


#9 JohnWJ

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Posted 10 November 2017 - 04:26 PM

NO the problems have disappeared and the computer is running great

 

Thank you all for your help


Edited by JohnWJ, 10 November 2017 - 04:29 PM.

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#10 britechguy

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Posted 10 November 2017 - 04:30 PM

Excellent.  I am guessing that DISM found something, even if it was trivial, and fixed it as part of the runs.

 

By the way, if you have not done a Restart on your computer recently, or a Shut Down if you have Fast Startup disabled, you really should.  Issues can crop up if Fast Startup is enabled and the hibernation file used to support this feature becomes corrupted.  A restart causes this file to be purged and Windows 10 to be reloaded from disc.  The same thing will happen with a shutdown/restart if Fast Startup is disabled, but it is enabled by default in Windows 10 (and 8, I believe).


Brian  AKA  Bri the Tech Guy (website address in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299

       

    Plus ça change, plus c'est la même chose
              

 


#11 JohnWJ

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Posted 10 November 2017 - 04:34 PM

I do not think I have any of those enabled 


John

 

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#12 britechguy

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Posted 10 November 2017 - 04:37 PM

The way to see if Fast Startup is currently enabled and to disable (or reenable it, should you wish) see:

 


Brian  AKA  Bri the Tech Guy (website address in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299

       

    Plus ça change, plus c'est la même chose
              

 


#13 JohnWJ

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Posted 10 November 2017 - 04:49 PM

OK done Thanks


John

 

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