Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

2 BSOD today


  • Please log in to reply
12 replies to this topic

#1 hrolsons

hrolsons

  • Members
  • 212 posts
  • OFFLINE
  •  
  • Local time:09:58 PM

Posted 09 November 2017 - 05:18 PM

Strange, I got 2 BSOD today and nothing has changed that I can think of.

 

Can someone please help me troubleshoot?


Edited by hamluis, 13 November 2017 - 06:21 AM.
Moved from Win 7 toCrashes/BSODs - Hamluis.


BC AdBot (Login to Remove)

 


m

#2 hamluis

hamluis

    Moderator


  • Moderator
  • 54,277 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:08:58 PM

Posted 09 November 2017 - 06:04 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 hrolsons

hrolsons
  • Topic Starter

  • Members
  • 212 posts
  • OFFLINE
  •  
  • Local time:09:58 PM

Posted 09 November 2017 - 06:19 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Chandelier (administrator) on 09-11-2017 at 16:12:05
Running from "C:\Users\Chandelier\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/09/2017 03:09:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/09/2017 02:24:24 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (11/09/2017 02:24:24 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (11/09/2017 02:24:24 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (11/09/2017 02:24:23 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (11/09/2017 02:24:18 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/09/2017 02:24:05 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (11/09/2017 02:24:05 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
Context: Windows Application, SystemIndex Catalog
Details: The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (11/09/2017 02:24:05 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (11/09/2017 02:24:05 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
 
System errors:
=============
Error: (11/09/2017 03:53:16 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer SILVER-PCthat believes that it is the master browser for the domain on transport NetBT_Tcpip_{E2D92FDF-5590-4EAE-A190-3769AACD7F5F}. The master browser is stopping or an election is being forced.
 
Error: (11/09/2017 03:53:16 PM) (Source: NetBT) (User: )
Description: A duplicate name has been detected on the TCP network.  The IP address ofthe computer that sent the message is in the data. Use nbtstat -n in acommand window to see which name is in the Conflict state.
 
Error: (11/09/2017 03:53:16 PM) (Source: NetBT) (User: )
Description: A duplicate name has been detected on the TCP network.  The IP address ofthe computer that sent the message is in the data. Use nbtstat -n in acommand window to see which name is in the Conflict state.
 
Error: (11/09/2017 03:53:16 PM) (Source: NetBT) (User: )
Description: A duplicate name has been detected on the TCP network.  The IP address ofthe computer that sent the message is in the data. Use nbtstat -n in acommand window to see which name is in the Conflict state.
 
Error: (11/09/2017 03:53:16 PM) (Source: NetBT) (User: )
Description: A duplicate name has been detected on the TCP network.  The IP address of the computer that sent the message is in the data. Use nbtstat -n in acommand window to see which name is in the Conflict state.
 
Error: (11/09/2017 03:21:43 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{E2D92FDF-5590-4EAE-A190-3769AACD7F5F}. The backup browser is stopping.
 
Error: (11/09/2017 03:09:16 PM) (Source: Service Control Manager) (User: )
Description: The Origin Web Helper Service service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
Error: (11/09/2017 03:09:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Origin Web Helper Service service to connect.
 
Error: (11/09/2017 03:08:28 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126
 
Error: (11/09/2017 03:08:19 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:44:27 PM on ‎11/‎9/‎2017 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (11/09/2017 03:09:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/09/2017 02:24:24 PM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (11/09/2017 02:24:24 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (11/09/2017 02:24:24 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (11/09/2017 02:24:23 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: Element not found.  (HRESULT : 0x80070490) (0x80070490). Search.TripoliIndexer
 
Error: (11/09/2017 02:24:18 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (11/09/2017 02:24:05 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801). Search.JetPropStore
 
Error: (11/09/2017 02:24:05 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (11/09/2017 02:24:05 PM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801). The catalog is corrupt
 
Error: (11/09/2017 02:24:05 PM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)/ 4700
 
 
=========================== Installed Programs ============================
7-Zip 16.04 (x64) (HKLM\...\7-Zip) (Version: 16.04 - Igor Pavlov)
Acrobat.com (HKLM-x32\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 23.0.0.257 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM-x32\...\{98616875-CF30-4BE5-AAED-36EF4AC6EE27}) (Version: 11.3.300.268 - Adobe Systems Incorporated)
Adobe Flash Player 26 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 26.0.0.131 - Adobe Systems Incorporated)
Adobe Flash Player 26 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 26.0.0.131 - Adobe Systems Incorporated)
Adobe Lightroom (HKLM-x32\...\{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}) (Version: 6.1.1 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.16) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.16 - Adobe Systems Incorporated)
Age of Empires II - The Conquerors - 1.0e Patch FINAL (HKLM-x32\...\Age of Empires II - The Conquerors - 1.0e Patch FINAL_is1) (Version: 1.0e - tOrMeNtIuM/m0d)
AirPort (HKLM-x32\...\{AA68AAAE-41F0-40B5-8896-5947F5FD6889}) (Version: 5.6.1.2 - Apple Inc.)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.8.1.754 - Amazon Services LLC)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 385.69 - NVIDIA Corporation) Hidden
APP Shop v1.0.19 (HKLM-x32\...\{90242E9B-BC60-46E3-8EE7-8E953F702280}_is1) (Version: 1.0.19 - ASRock Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{D811A40A-9791-497C-B9DC-2D89C8E95EA1}) (Version: 6.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{8B47B514-F5D2-4E0D-B951-6E250618A7CD}) (Version: 6.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{31A0B634-BCF4-4D3F-8336-87FEACFEE142}) (Version: 11.0.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C1BBFD2A-BCDD-45B3-8C0B-66BD434970A8}) (Version: 2.4.8.1 - Apple Inc.)
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.16.15.0 - Asmedia Technology)
Asmedia ASM106x SATA Host Controller Driver (HKLM-x32\...\{61942EF5-2CD8-47D4-869C-2E9A8BB085F1}) (Version: 2.0.8.0000 - Asmedia Technology)
ASRock App Charger v1.0.6 (HKLM\...\ASRock App Charger_is1) (Version: 1.0.6 - ASRock Inc.)
ASRock SmartConnect v1.0.6 (HKLM\...\ASRock SmartConnect_is1) (Version:  - ASRock Inc.)
ASRock XFast RAM v3.0.3 (HKLM\...\ASRock XFast RAM_is1) (Version:  - ASRock Inc.)
ASUS USB-AC56 WLAN Card Utilities/Driver (HKLM-x32\...\{68909632-6D1F-4B45-98C2-2D8E55018A81}) (Version: 2.1.1.5 - ASUS)
A-Tuning v2.0.116.5 (HKLM-x32\...\A-Tuning_is1) (Version: 2.0.116.5 - )
Audacity 2.1.0 (HKLM-x32\...\Audacity_is1) (Version: 2.1.0 - Audacity Team)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bing Desktop (HKLM-x32\...\{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}) (Version: 1.3.475.0 - Microsoft Corporation)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Camtasia 9 (HKLM\...\{1D09B594-C8B5-4CF1-B927-41D9A487799C}) (Version: 9.0.5.2021 - TechSmith Corporation) Hidden
Camtasia 9 (HKLM-x32\...\{00ce4b8c-0138-4743-b0b8-379b2715eb44}) (Version: 9.0.5.2021 - TechSmith Corporation)
Carbonite Sync & Share (HKLM\...\{8F35BAB2-D0DB-4BE2-BD96-B91DB87BCBC0}) (Version: 1.0.3609 - Carbonite) Hidden
Carbonite Sync & Share (HKLM-x32\...\{2eabacba-063e-433f-85a6-2bbf339aaadf}) (Version: 1.0.3609 - Carbonite)
CCleaner (HKLM\...\CCleaner) (Version: 5.36 - Piriform)
Counter-Strike: Source (HKLM-x32\...\Steam App 240) (Version:  - Valve)
Curse Client (HKCU\...\101a9f93b8f0bb6f) (Version: 5.1.1.844 - Curse)
Dead by Daylight (HKLM\...\Steam App 381210) (Version:  - Behaviour Digital Inc.)
Defraggler (HKLM\...\Defraggler) (Version: 2.21 - Piriform)
Dropbox (HKLM-x32\...\Dropbox) (Version: 38.4.27 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.65.1 - Dropbox, Inc.) Hidden
ESET NOD32 Antivirus (HKLM\...\{79CA3ADD-3D96-436B-AAD7-EB99297E6988}) (Version: 10.1.210.0 - ESET, spol. s r.o.)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
For Honor (HKLM\...\Steam App 304390) (Version:  - Ubisoft Montreal)
Fraps (HKLM-x32\...\Fraps) (Version:  - )
GameRanger (HKCU\...\GameRanger) (Version:  - GameRanger Technologies)
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version:  - Facepunch Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 61.0.3163.100 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.8231.2252 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
HP LaserJet Professional M1130-M1210 MFP Series (HKLM\...\HP LaserJet Professional M1130-M1210 MFP Series) (Version:  - )
HP LaserJet Professional M1210 MFP Series Fax Installer (HKLM\...\{E65099C4-9110-4C31-BD03-5C17EFB5FE92}) (Version: 1.1.0 - HP)
HP Support Assistant (HKLM-x32\...\{05F81C27-62A5-4A0C-8519-60CB66CF87C6}) (Version: 8.5.37.19 - HP Inc.)
HP Support Solutions Framework (HKLM-x32\...\{183BD477-774B-4700-B40B-EE43886E74D2}) (Version: 12.8.37.11 - HP Inc.)
Icecream Screen Recorder version 4.90 (HKLM-x32\...\{7ADEC622-3230-4C9A-9DCE-9BD462B74095}_is1) (Version: 4.90 - Icecream Apps)
iCloud (HKLM\...\{FF99A618-BCA5-4658-B9FF-CCF57C177610}) (Version: 7.1.0.34 - Apple Inc.)
Intel® Chipset Device Software (HKLM-x32\...\{da2de8c3-61b9-4b3b-916d-6b2fb2b1a90c}) (Version: 10.0.21 - Intel® Corporation) Hidden
Intel® Driver Update Utility 2.0 (HKLM-x32\...\{59DB38EB-F864-4E10-841D-38CFBCF864B0}) (Version: 2.0.0.29 - Intel) Hidden
Intel® Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 10.0.31.1000 - Intel Corporation)
Intel® Network Connections 19.0.27.0 (HKLM\...\PROSetDX) (Version: 19.0.27.0 - Intel)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.1.0.1058 - Intel Corporation)
Intel® Smart Connect Technology (HKLM\...\{08B90A20-95D3-4725-84B9-AF6553E06C4F}) (Version: 5.0.10.2850 - Intel Corporation)
Intel® Update Manager (HKLM-x32\...\{7224B7CE-196C-4E2A-A1AE-1D7BF259FD36}) (Version: 3.4.1942 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.1.41 - Intel Corporation)
Intel® Driver Update Utility (HKLM-x32\...\{8409c4f7-2340-4933-a304-5d37db4fb48b}) (Version: 2.0.0.29 - Intel)
iTunes (HKLM\...\{F2517A28-8CB8-4206-B86C-5EDD4EA26682}) (Version: 12.7.1.14 - Apple Inc.)
Jasc Paint Shop Pro 8 (HKLM-x32\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.10.0000 - Jasc Software Inc)
Java 8 Update 121 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
Jing (HKLM-x32\...\{8C784F8B-89D0-4A59-A000-7EEF129E1574}) (Version: 2.9.15255.1 - TechSmith Corporation)
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
Logitech Unifying Software 2.50 (HKLM\...\Logitech Unifying) (Version: 2.50.25 - Logitech)
LogMeIn (HKLM-x32\...\{A8E20B99-B1A2-4FC0-B38A-A255033D339A}) (Version: 4.1.5022 - LogMeIn, Inc.)
LogMeIn Client (HKLM-x32\...\{D2300C4F-CC9B-4D00-BC53-B4C806A6C7AB}) (Version: 1.3.1675 - LogMeIn, Inc.)
Malwarebytes version 3.2.2.2018 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.2.2.2018 - Malwarebytes)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Age of Empires II (HKLM-x32\...\Age of Empires 2.0) (Version:  - )
Microsoft Age of Empires II: The Conquerors Expansion (HKLM-x32\...\Age of Empires II: The Conquerors Expansion 1.0) (Version:  - )
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Camera Codec Pack (HKLM\...\{D553E8CC-5C56-4B06-AC1A-A443DFF31092}) (Version: 6.3.9723.0 - Microsoft Corporation)
Microsoft Office 2000 Professional (HKLM-x32\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
MuseScore 2 (HKLM-x32\...\{4F0E15EA-F64C-11E5-9992-E717EA7DB0C8}) (Version: 2.0.3 - Werner Schweer and Others)
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version:  - )
Notepad++ (32-bit x86) (HKLM-x32\...\Notepad++) (Version: 7.5.1 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 385.69 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 385.69 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.7.0.81 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.7.0.81 - NVIDIA Corporation)
NVIDIA Graphics Driver 385.69 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 385.69 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.27 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.27 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.17.0524 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.17.0524 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.7.0.81 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 2.6.1.0 - NVIDIA Corporation) Hidden
NvvHci (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvvHci) (Version: 2.02.0.5 - NVIDIA Corporation) Hidden
OBS Studio (HKLM-x32\...\OBS Studio) (Version: 19.0.3 - OBS Project)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Origin (HKLM-x32\...\Origin) (Version: 10.4.13.6637 - Electronic Arts, Inc.)
Pandora (HKLM-x32\...\{CAC6BC93-D73B-327E-AB0C-791E74A24111}) (Version: 2.0.9 - PANDORA MEDIA, INC.) Hidden
Pandora (HKLM-x32\...\com.pandora.desktop.E7C14276FFE9EEF0BC7DCE654C467D9A299EFD21.1) (Version: 2.0.9 - PANDORA MEDIA, INC.)
QuickBooks (HKLM-x32\...\{604FB1E3-84F2-45E2-AD26-49422B021393}) (Version: 25.0.4014.2506 - Intuit Inc.) Hidden
QuickBooks Pro 2015 (HKLM-x32\...\{8F02EFA1-8F5E-4E47-A6B5-D99E4FE90271}) (Version: 25.0.4014.2506 - Intuit Inc.)
QuickBooks Runtime Redistributable (HKLM\...\{F2A4F809-2DE6-4D27-888B-4D2BB8DAF20E}) (Version: 1.00.0000 - Intuit Inc.)
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7004 - Realtek Semiconductor Corp.)
Scan To (HKLM\...\{E8A34AC8-0137-4515-A94B-0A0946DDC251}) (Version: 2.0.1 - HP)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0380 - NVIDIA Corporation) Hidden
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
Skype™ 7.27 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.27.101 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 1.0.66.478.g1296534d - Spotify AB)
TreeSize Free V3.3 (HKLM-x32\...\TreeSize Free_is1) (Version: 3.3 - JAM Software)
Uplay (HKLM-x32\...\Uplay) (Version: 25.0 - Ubisoft)
VBCABLE, The Virtual Audio Cable (HKLM\...\VB:VBCABLE {87459874-1236-4469}) (Version:  - VB-Audio Software)
VC12X64Redist (HKLM\...\{B573CC21-AE24-4BC5-9B0B-15CF29A3F982}) (Version: 1.00.0000 - Intuit Inc.)
VC12X86Redist (HKLM-x32\...\{EA9886ED-21F8-4867-A049-CE6817291EE6}) (Version: 1.00.0000 - Intuit Inc.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.6 - VideoLAN)
Voicemeeter, The Virtual Mixing Console (HKLM-x32\...\VB:Voicemeeter {17359A74-1236-5467}) (Version:  - VB-Audio Software)
Vulkan Run Time Libraries 1.0.54.1 (HKLM\...\VulkanRT1.0.54.1) (Version: 1.0.54.1 - LunarG, Inc.) Hidden
WebM Project Directshow Filters (HKCU\...\webmdshow) (Version: 1.0.4.1 - WebM Project)
Windows 10 Upgrade Assistant (HKLM-x32\...\{D5C69738-B486-402E-85AC-2456D98A64E4}) (Version: 1.4.9200.17332 - Microsoft Corporation)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
XFast LAN v9.05 (HKLM\...\XFast LAN) (Version: 9.05 - cFos Software GmbH, Bonn)
Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)
 
========================= Memory info: ===================================
Percentage of memory in use: 31%
Total physical RAM: 16332.04 MB
Available physical RAM: 11253.46 MB
Total Virtual: 40828.22 MB
Available Virtual: 35324.45 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:1862.92 GB) (Free:1659.1 GB) NTFS
3 Drive e: (1THDD) (Fixed) (Total:931.51 GB) (Free:285.22 GB) NTFS
 
========================= Users: ========================================
User accounts for \\CHANDELIER-PC
 
Administrator            Chandelier               Guest                    
LogMeInRemoteUser        
 
 
**** End of log ****
 
 

Edited by hamluis, 10 November 2017 - 07:40 AM.


#4 hamluis

hamluis

    Moderator


  • Moderator
  • 54,277 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:08:58 PM

Posted 10 November 2017 - 07:55 AM

Let's check your Hitachi hard drive.

 

Download/install SeaTools for Windows - http://www.seagate.com/support/downloads/item/seatools-win-master/# .  Run the generic long test on your Hitachi drive and let us know whether the verdict is pass or fail.

 

Louis



#5 dc3

dc3

    Bleeping Tree Hugger


  • Members
  • 29,254 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:06:58 PM

Posted 10 November 2017 - 11:52 AM

Click on the Start Orb to open the Windows 7 menu.

 

In the Search box type in cmd, this will appear above the search box, right click on it and select Run as administrator.  This will open the Elevated Command Prompt.

 

Copy and paste the command below in the Command Prompt, then press Enter.

 

nbtstat -n

 

Copy and paste the information that is produced in your topic.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 hrolsons

hrolsons
  • Topic Starter

  • Members
  • 212 posts
  • OFFLINE
  •  
  • Local time:09:58 PM

Posted 10 November 2017 - 02:55 PM

https://www.dropbox.com/s/w68elc9l1dul92y/Screenshot%202017-11-10%2012.49.35.png?dl=0

Attached Files

  • Attached File  ss.jpg   54.11KB   0 downloads


#7 hrolsons

hrolsons
  • Topic Starter

  • Members
  • 212 posts
  • OFFLINE
  •  
  • Local time:09:58 PM

Posted 11 November 2017 - 11:50 AM

Ran the disk checks and both tests passed



#8 joseibarra

joseibarra

  • Members
  • 955 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Downstairs
  • Local time:09:58 PM

Posted 11 November 2017 - 05:40 PM

Assuming your system is configured to generate crash dumps...

 

Bleeping Computer has a separate forum for BSOD with instructions about how to collect information and post it.

 

If you want to stay here you still need to provide the crash dump files and other information like this excerpt:

 

 

1. Download the Sysnative BSOD Dump + System File Collection App - save to Documents folder -    http:https://www.sysnative.com/blogs/download/sysnativebsodcollectionapp-exe/
 
2. Run the Sysnative app - Double-click on the downloaded EXE file 
 

    The two outputs from the Sysnative app are:

  • new folder created in Documents, SysnativeFileCollectionApp 
  • a zipped version, SysnativeFileCollectionApp.zip

 
3.         -  attach the SysnativeFileCollectionApp.zip file 

            -  include the information requested in Step 4, below

 

NOTE: The app auto-zips the SysnativeFileCollectionApp output folder. It is located in your Documents folder. Windows Explorer should open and highlight the zipped folder - SysnativeFileCollectionApp.zip

 

** If the app seems to hang with the message "...Waiting for SystemInfo..." for more than 5 minutes -- kill the app; manually zip the output folder; attach to your post.  If you need assistance with this, please post requesting such.  Thank you and apologies in advance.


Edited by joseibarra, 11 November 2017 - 05:56 PM.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#9 hrolsons

hrolsons
  • Topic Starter

  • Members
  • 212 posts
  • OFFLINE
  •  
  • Local time:09:58 PM

Posted 12 November 2017 - 07:18 PM

Here is the attached file:

Attached Files


Edited by hrolsons, 12 November 2017 - 07:19 PM.


#10 hrolsons

hrolsons
  • Topic Starter

  • Members
  • 212 posts
  • OFFLINE
  •  
  • Local time:09:58 PM

Posted 13 November 2017 - 02:02 PM

Bummer!  Program made my Chrome bookmarks disappear.  



#11 hrolsons

hrolsons
  • Topic Starter

  • Members
  • 212 posts
  • OFFLINE
  •  
  • Local time:09:58 PM

Posted 15 November 2017 - 03:24 PM

Any ideas?



#12 dc3

dc3

    Bleeping Tree Hugger


  • Members
  • 29,254 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:06:58 PM

Posted Yesterday, 10:24 AM

Recover Lost or Deleted Bookmarks - Google Product Forums


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 hrolsons

hrolsons
  • Topic Starter

  • Members
  • 212 posts
  • OFFLINE
  •  
  • Local time:09:58 PM

Posted Yesterday, 06:38 PM

Thanks for the bookmark post.  How about the crash dump?  Kind of left me hangin'.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users