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Dell Inspiron 1 5R N5110 screen not working?


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#1 Johnz414

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Posted 06 November 2017 - 04:14 PM

Hi,

 

I am servicing someone's Dell laptop who's screen stopped working Saturday night.

 

When I start the laptop the is a sequence of 8 beeps that keeps repeating until the OS is completely on.

 

The VGA connector works fine when connected to another monitor.

 

I also replaced the screen with another Dell Inspiron N5040 laptop which had the exact same connectors. (This Dell laptop is just for parts and not operational.)

 

This screen didn't work either? It is possible that this other screen also may not work.

 

Everything indicates that it is the screen.

 

However, could it be the cable? Is there anything else that may not be working causing this issue?

 

The video card must be working since the VGA connection works.

 

What else might it be before I tell him that he needs to buy a new screen sine both screen do not work.

 

Thanks,

 

John


John

"Genius is nothing other than pointing out the obvious",
Albert Einstein.

"I am what I am and that is all that I am, I am Popeye the Sailor Man", Popeye.

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#2 JohnC_21

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Posted 06 November 2017 - 05:15 PM

Have you seen this video?

https://www.youtube.com/watch?v=HGiN40QQXCc


#3 Johnz414

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Posted 06 November 2017 - 09:57 PM

Thanks for the suggestion. I tried the push the "D" key and it didn't do anything.

 

I did found this link here:

 

http://en.community.dell.com/support-forums/laptop/f/3518/t/19432846

 

Apparently all that is necessary to fix this is to remove the internal Cmos battery to reset it. That is what I did and now we have a screen that works.


John

"Genius is nothing other than pointing out the obvious",
Albert Einstein.

"I am what I am and that is all that I am, I am Popeye the Sailor Man", Popeye.

#4 JohnC_21

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Posted 06 November 2017 - 10:14 PM

Nice, thanks for the update and link. Was this with the original screen?






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