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How to manually zip the output folder from Sysnative BSOD Collection App ?


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#1 bstampl1

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Posted 05 November 2017 - 08:12 PM

I'm trying to follow the BSOD posting directions that are stickied in this forum.  I've downloaded the Sysnative BSOD Collection App program to my Documents folder and run it.  However, it gets stuck after saying "Autoruns ... DONE".  The error message is "ERROR: The system was unable to find the specified registry key or value."    

  

The directions say:  " ** If the app seems to hang with the message "...Waiting for SystemInfo..." for more than 5 minutes -- kill the app; manually zip the output folder; attach to your post.  If you need assistance with this, please post requesting such.  Thank you and apologies in advance."  

  

Can someone please tell me what I need to do in order to manually zip the output folder ?  Thanks



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#2 bwv848

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Posted 05 November 2017 - 08:51 PM

To make it easier for the both of us, just run this alternate tool by blueelvis instead...

 

https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe


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#3 usasma

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Posted 06 November 2017 - 06:07 AM

To zip up a folder:

- right click on the folder

- select "Send to..."

- select "Compressed (zipped) folder"

The zip archive will be in the same place as the original folder.


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