I'm trying to follow the BSOD posting directions that are stickied in this forum. I've downloaded the Sysnative BSOD Collection App program to my Documents folder and run it. However, it gets stuck after saying "Autoruns ... DONE". The error message is "ERROR: The system was unable to find the specified registry key or value."
The directions say: " ** If the app seems to hang with the message "...Waiting for SystemInfo..." for more than 5 minutes -- kill the app; manually zip the output folder; attach to your post. If you need assistance with this, please post requesting such. Thank you and apologies in advance."
Can someone please tell me what I need to do in order to manually zip the output folder ? Thanks