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Win 7 security


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#1 terryw45

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Posted 04 November 2017 - 11:41 PM

Hello to all,

A little red X appeared on my 'action center' flag. It is telling me 'windows security center service can't be started', Is this serious ? How do I fix it?

Thanks. 


Edited by hamluis, 05 November 2017 - 06:50 AM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 realisticspeakers

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Posted 05 November 2017 - 09:22 AM

Start - Run - Services.msc

 

look for the Security Service and make sure it starts automatically.

 

Try to start it. If it can't start look at the "Login As" credentials.

 

you can change that to the administrator account



#3 terryw45

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Posted 05 November 2017 - 02:19 PM

Realistic speakers,

Thanks, it is set to automatic, on local, but will not start due to 'error 1068'. 'the dependency service or group failed to start.'

Can I live without it?



#4 ranchhand_

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Posted 06 November 2017 - 08:23 AM

Try this:

https://support.microsoft.com/en-us/help/2519899/error-message-security-center-service-cannot-be-started


Help Requests: If there is no reply after 3 days I remove the thread from my answer list. For further help PM me but no guarantee I will respond.


#5 joseibarra

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Posted 06 November 2017 - 08:57 AM

It would be good to know a few details (to reduce trying things):

 

Have you had this issue for a while or is it recent?

 

If the issue is recent what do you think has changed on the system since the last time the system worked properly?

 

Describe your antivirus/antimalware environment and if anything new has been added, installed, updated or uninstalled in that area.

 

Error 1068 when starting a Service are often dependency related.

 

Open a Command Prompt and query the details off the Service by issuing the following command followed by the Enter key:

 

sc  qc  wscsvc

 

Unfortunately it doesn't seem possible to include screenshots in this forum so I copy/pasted the output of what things should look like (notice the Dependencies section):

 
c:\Windows\System32>
c:\Windows\System32>
c:\Windows\System32>sc  qc  wscsvc
[SC] QueryServiceConfig SUCCESS
 
SERVICE_NAME: wscsvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 2   AUTO_START  (DELAYED)
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Security Center
        DEPENDENCIES       : RpcSs
                                           : WinMgmt
        SERVICE_START_NAME : NT AUTHORITY\LocalService
 
c:\Windows\System32>exit
 
Those two dependencies need to by enabled an running on your Services:
 
Remote Procedure Call (RPC)
Windows Management Instrumentation
 
 
 
Somehow describe what you see listed for dependencies or copy/paste the output of the command.

Edited by joseibarra, 06 November 2017 - 10:58 AM.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#6 terryw45

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Posted 06 November 2017 - 10:27 AM

Joseibarra,

Thanks, 

All I have added is 'Adguard' (Adfender expired) and ESET anti everything,

uninstalled malwarebytes (mb clean)

from your post I ran sc qc wscsvc, and mine is different.......

Yours

 

SERVICE_NAME: wscsvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        START_TYPE         : 2   AUTO_START  (DELAYED)
        ERROR_CONTROL      : 1   NORMAL
        BINARY_PATH_NAME   : C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
        LOAD_ORDER_GROUP   :
        TAG                : 0
        DISPLAY_NAME       : Security Center
        DEPENDENCIES       : RpcSs
                                           : WinMgmt
        SERVICE_START_NAME : NT AUTHORITY\LocalService
 
 
 
Just as you say but, I am missing the 'NT AUTHORITY'  but I have the LocalService,
Where do I go to squeeze in the 'NT' bit?
 
Thanks


#7 joseibarra

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Posted 07 November 2017 - 08:27 AM

I see they have moved you to the "Am I Infected" forum - for some reason.

 

I suspect that these third party anti installations 'Adguard', Adfender and/or ESET have something to do with this problem - that's quite a few changes (good thing I asked, huh?)

 

I think that because a partial description of the Security Center Service reads:

 

The WSCSVC (Windows Security Center) service monitors and reports security health settings on the computer. The health settings include firewall (on/off), antivirus (on/off/out of date), antispyware (on/off/out of date), Windows Update (automatically/manually download and install updates), User Account Control (on/off), and Internet settings (recommended/not recommended). The service provides COM APIs for independent software vendors to register and record the state of their products to the Security Center service. The Action Center (AC) UI uses the service to provide systray alerts and a graphical view of the security health states in the AC control panel.

 

Those things may have adjusted or somehow disabled the built in Windows things in favor of their own methods - you could always uninstall them (even temporarily) and see how things look after that or maybe they are supposed to disable/break the Windows Service somehow and I'm not installing them to find out.

 

I'm not sure if mere mortals like me are supposed to be posting here since the BC malware experts are probably going to take over.

 

Let's see what they come up with.


Edited by joseibarra, 07 November 2017 - 08:29 AM.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#8 terryw45

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Posted 08 November 2017 - 07:28 AM

joseibarra et al,

When everything I (we) tried failed I finally paid my $40 to Re-Image, and 'Voila' back to normal and Security Center up and running!

Many thanks for your help.

Terry






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