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dll errors can't open programs MOVED


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9 replies to this topic

#1 Tramon

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Posted 03 November 2017 - 10:53 PM

Hey, i'm having a problem with my pc and not sure whats going on. i seem to can't open some of my programs. i get errors like "D3DCOMPILER_47.dll" or "api-ms-win-core-synch-l1-2-0.dll" . saying its missing from my computer.
 
i tried downloading them but that didn't work. i ran a virus scan & Ccleaner and still nothing. i'm not sure what else to do
 
i'm on windows 7 Home Premium 64bit


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#2 boopme

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Posted 06 November 2017 - 12:03 PM

Moved to Win 7 from AII for now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 hamluis

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Posted 06 November 2017 - 12:06 PM

Let's take a look :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#4 Tramon

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Posted 06 November 2017 - 07:13 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Katie (administrator) on 06-11-2017 at 18:59:28
Running from "C:\Users\Katie\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite C655D Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/06/2017 06:57:19 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Office Click-to-Run 2010 - Update 'Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (11/06/2017 06:57:17 PM) (Source: Office Software Protection Platform Service) (User: )
Description: The Software Protection service failed to start. 0x80070005. 15.0.169.500
 
Error: (11/04/2017 03:18:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1139
 
Error: (11/04/2017 03:18:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1139
 
Error: (11/04/2017 03:18:02 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/04/2017 03:02:52 PM) (Source: ESENT) (User: )
Description: Windows (2828) Windows: An attempt to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSSres00003.jrs" at offset 0 (0x0000000000000000) for 1048576 (0x00100000) bytes failed after Windows0 seconds with system error 112 (0x00000070): "There is not enough space on the disk. ".  The write operation will fail with error -1808 (0xfffff8f0).  If this error persists then the file may be damaged and may need to be restored from a previous backup.
 
Error: (11/04/2017 03:02:46 PM) (Source: ESENT) (User: )
Description: Windows (2828) Windows: An attempt to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSSres00003.jrs" at offset 0 (0x0000000000000000) for 1048576 (0x00100000) bytes failed after Windows0 seconds with system error 112 (0x00000070): "There is not enough space on the disk. ".  The write operation will fail with error -1808 (0xfffff8f0).  If this error persists then the file may be damaged and may need to be restored from a previous backup.
 
Error: (11/04/2017 03:02:39 PM) (Source: ESENT) (User: )
Description: Windows (2828) Windows: The database engine is rejecting update operations due to low free disk space on the log disk.
 
Error: (11/04/2017 03:02:38 PM) (Source: ESENT) (User: )
Description: Windows (2828) Windows: An attempt to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSStmp.log" at offset 0 (0x0000000000000000) for 1048576 (0x00100000) bytes failed after Windows0 seconds with system error 112 (0x00000070): "There is not enough space on the disk. ".  The write operation will fail with error -1808 (0xfffff8f0).  If this error persists then the file may be damaged and may need to be restored from a previous backup.
 
Error: (11/04/2017 03:17:14 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9516
 
System errors:
=============
Error: (11/06/2017 06:57:24 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition.
 
Error: (11/06/2017 06:57:17 PM) (Source: Service Control Manager) (User: )
Description: The Office Software Protection Platform service terminated with the following error: %%5 = Access is denied.
 
Error: (11/06/2017 06:56:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.7 for Windows 7 and Windows Server 2008 R2 for x64 (KB3186497).
 
Error: (11/04/2017 02:46:07 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage failed to grow.
 
Error: (11/04/2017 02:04:00 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition.
 
Error: (11/04/2017 02:03:52 AM) (Source: Service Control Manager) (User: )
Description: The Office Software Protection Platform service terminated with the following error:  %%5 = Access is denied.
 
Error: (11/04/2017 02:03:43 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.7 for Windows 7 and Windows Server 2008 R2 for x64 (KB3186497).
 
Error: (11/04/2017 01:34:25 AM) (Source: DCOM) (User: )
Description: {ED1D0FDF-4414-470A-A56D-CFB68623FC58}
 
Error: (11/04/2017 01:33:55 AM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004002
 
Error: (11/04/2017 01:24:27 AM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80004002
 
Microsoft Office Sessions:
=========================
Error: (11/06/2017 06:57:19 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft Office Click-to-Run 2010Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition1603(NULL)(NULL)(NULL)
 
Error: (11/06/2017 06:57:17 PM) (Source: Office Software Protection Platform Service)(User: )
Description: 0x8007000515.0.169.500
 
Error: (11/04/2017 03:18:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1139
 
Error: (11/04/2017 03:18:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1139
 
Error: (11/04/2017 03:18:02 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/04/2017 03:02:52 PM) (Source: ESENT)(User: )
Description: Windows2828Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSSres00003.jrs0 (0x0000000000000000)1048576 (0x00100000)-1808 (0xfffff8f0)112 (0x00000070)There is not enough space on the disk. 0
 
Error: (11/04/2017 03:02:46 PM) (Source: ESENT)(User: )
Description: Windows2828Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSSres00003.jrs0 (0x0000000000000000)1048576 (0x00100000)-1808 (0xfffff8f0)112 (0x00000070)There is not enough space on the disk. 0
 
Error: (11/04/2017 03:02:39 PM) (Source: ESENT)(User: )
Description: Windows2828Windows:
 
Error: (11/04/2017 03:02:38 PM) (Source: ESENT)(User: )
Description: Windows2828Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSStmp.log0 (0x0000000000000000)1048576 (0x00100000)-1808 (0xfffff8f0)112 (0x00000070)There is not enough space on the disk. 0
 
Error: (11/04/2017 03:17:14 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9516
 
CodeIntegrity Errors:
===================================
  Date: 2016-03-20 14:12:45.652
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-03-20 14:12:45.246
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-03-18 18:43:40.741
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\TrueSight.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-03-18 18:43:40.308
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\TrueSight.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-10 14:07:50.173
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\TrueSight.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-10 14:07:49.736
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\TrueSight.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-07 17:59:35.182
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\TrueSight.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-07 17:59:34.776
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\TrueSight.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-06 17:09:26.389
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\TrueSight.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2016-01-06 17:09:25.890
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\TrueSight.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
=========================== Installed Programs ============================
.NET Reflector Desktop (HKLM-x32\...\{34795E6B-338D-4A6D-8BCE-906AD056AF4F}) (Version: 9.0.1.374 - Red Gate Software Ltd)
µTorrent (HKCU\...\uTorrent) (Version: 3.5.0.44090 - BitTorrent Inc.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.7.1.418 - Adobe Systems Incorporated)
Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.183 - Adobe Systems Incorporated)
Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.183 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Reader 9.3 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A93000000001}) (Version: 9.3.0 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{3D1290E6-1F77-46D5-A715-A56679C8D4E3}) (Version: 6.0.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{BB109E24-EE90-485B-A28B-ADDEFB40540B}) (Version: 5.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{0A596141-97D5-45FA-9281-98DFAF48D579}) (Version: 10.3.2.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{52D87F32-70E4-4348-8148-C0B9F35B1314}) (Version: 2.3.0.177 - Apple Inc.)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.12 - Michael Tippach)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.27 - Atheros Communications Inc.)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
ATI Catalyst Install Manager (HKLM\...\{5792CD64-61B4-C448-0D22-3C51DD73AB2A}) (Version: 3.0.765.0 - ATI Technologies, Inc.)
Behaviors SDK (Windows Phone) for Visual Studio 2013 (HKLM-x32\...\{594DB57D-58D1-4AA3-AE6C-BF99484F52F8}) (Version: 12.0.50716.0 - Microsoft Corporation) Hidden
Behaviors SDK (Windows) for Visual Studio 2013 (HKLM-x32\...\{28C7344F-E894-4CF5-8D05-EDC7ED71796C}) (Version: 12.0.50429.0 - Microsoft Corporation) Hidden
Black Ops 2 - GSC Studio (HKLM-x32\...\{909C0DF9-6BBE-42BD-8FB2-0ADEBA3459B6}_is1) (Version: 16.2.15.0 - iMCS Productions)
Black Ops II [1.19] Real Time Editor Made By EaZyMoDzHD version 4.6 (HKLM-x32\...\{D08EFCFD-7BE8-4830-AE84-5CF471846A03}_is1) (Version: 4.6 - x-X-MaDsK-X-x)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Bruteforce Save Data (HKLM-x32\...\Bruteforce Save Data) (Version:  - )
Build Tools - amd64 (HKLM\...\{2C5DC777-D62C-427D-8CC6-90331A734E91}) (Version: 12.0.30723 - Microsoft Corporation) Hidden
Build Tools - x86 (HKLM-x32\...\{A1CFE5F7-07CA-44D6-B553-BE22B180F660}) (Version: 12.0.30723 - Microsoft Corporation) Hidden
Build Tools Language Resources - amd64 (HKLM\...\{299CAA36-AED0-402E-8D85-E20D4FBB9B88}) (Version: 12.0.30723 - Microsoft Corporation) Hidden
Build Tools Language Resources - x86 (HKLM-x32\...\{7754915B-C85B-458C-B531-48E286DE96E6}) (Version: 12.0.30723 - Microsoft Corporation) Hidden
ccc-core-static (HKLM-x32\...\{219B4856-468A-F0BB-8249-E630AD4E86C2}) (Version: 2010.0315.1050.17562 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.13 - Piriform)
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.1.0.0 - Citrix Systems, Inc.)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 4.111.0.64 - Conexant)
ControlConsole API version 2.70 (HKLM-x32\...\{E6C0F5ED-B5EA-451D-8CB1-57902AA188DE}_is1) (Version: 2.70 - Enstone)
CyberGhost 6 (HKLM\...\CyberGhost 6_is1) (Version:  - CyberGhost S.A.)
DarkComet Remover version 2.0 (HKLM-x32\...\DarkComet Remover_is1) (Version: 2.0 - Phrozen ® Software 2013.)
DotNetBar for Windows Forms (HKLM-x32\...\{316FC9F6-6343-42AC-BC26-6337C9CD1A8E}) (Version: 10.0.0.3 - DevComponents)
Entity Framework 6.1.1 Tools  for Visual Studio 2013 (HKLM-x32\...\{85253F13-EE42-4850-A3A5-79B90E92D7AC}) (Version: 12.0.30610.0 - Microsoft Corporation)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
FileZilla Client 3.25.1 (HKLM-x32\...\FileZilla Client) (Version: 3.25.1 - Tim Kosse)
FL Studio 12 (HKLM-x32\...\FL Studio 12) (Version:  - Image-Line)
FL Studio ASIO (HKLM-x32\...\FL Studio ASIO) (Version:  - Image-Line)
Fushicai VIDEO DVR (HKLM-x32\...\{989BAFE8-E777-43D7-9749-9810E0E9FF48}) (Version: 2013.5.6 - Fushicai)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 61.0.3163.100 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GTA Online - Recovery Tool (HKLM-x32\...\{98DEAB74-5359-489A-B954-EE178BFCC9CF}_is1) (Version: 3.64 - iMCS Productions)
Gyazo 3.3.3 (HKLM-x32\...\{6DB8C365-E719-4BA5-9594-10DFC244D3FD}_is1) (Version:  - Nota Inc.)
Hauppauge Capture (HKLM-x32\...\Hauppauge Capture) (Version: 1.0.34057 - Hauppauge Computer Works)
Hauppauge Device Central (HKLM-x32\...\Hauppauge Device Central) (Version: 1.3.34023 - Hauppauge Computer Works, Inc.)
HTC Driver Installer (HKLM-x32\...\{4CEEE5D0-F905-4688-B9F9-ECC710507796}) (Version: 4.17.0.001 - HTC Corporation)
HxD Hex Editor versión 1.7.7.0 (HKLM-x32\...\HxD Hex Editor_is1) (Version: 1.7.7.0 - Maël Hörz)
IL Download Manager (HKLM-x32\...\IL Download Manager) (Version:  - Image-Line)
iTunes (HKLM\...\{02F95875-9527-49CC-B32F-970ADAEBD1EF}) (Version: 12.6.2.20 - Apple Inc.)
Java 8 Update 151 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180151F0}) (Version: 8.0.1510.12 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{E2DFE069-083E-4631-9B6C-43C48E991DE5}) (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Lexmark 2600 Series (HKLM\...\Lexmark 2600 Series) (Version:  - Lexmark International, Inc.)
Lexmark Fax Solutions (HKLM\...\Lexmark Fax Solutions) (Version:  - )
Lexmark Toolbar (HKLM-x32\...\{1017A80C-6F09-4548-A84D-EDD6AC9525F0}) (Version: 3.0.25.0 - )
Lexmark Tools for Office (HKLM-x32\...\{10812DE7-2E57-4740-B226-6B3BE34AF9D7}) (Version: 1.24.0.0 - )
LocalESPC (HKLM-x32\...\{62910715-63E3-0AB0-0B29-99140DE1C15E}) (Version: 8.59.29989 - Microsoft Corporation) Hidden
Malwarebytes version 3.2.2.2029 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.2.2.2029 - Malwarebytes)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Help Viewer 2.1 (HKLM-x32\...\Microsoft Help Viewer 2.1) (Version: 2.1.21005 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{58FED865-4F13-408D-A5BF-996019C4B936}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM-x32\...\{1B876496-B3A2-4D22-9B12-B608A3FD4B8B}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (x64) (HKLM\...\{A6BA243E-85A3-4635-A269-32949C98AC7F}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{6C026A91-640F-4A23-8B68-05D589CC6F18}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{2F7DBBE6-8EBC-495C-9041-46A772F4E311}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (x64) (HKLM\...\{43A5C316-9521-49C3-B9B6-FCE5E1005DF0}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{D411E9C9-CE62-4DBF-9D92-4CB22B750ED5}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{54C5041B-0E91-4E92-8417-AAA12493C790}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (12.0.30919.1) (HKLM-x32\...\{0D7FCBFB-F478-4D32-901C-83F0BF5A3501}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (HKLM-x32\...\{6781FF9B-E87D-4A03-9373-A55A288B83FA}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{070C38AC-05CE-43DF-9A20-141332F6AB2B}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{05FF8209-C4F1-4C77-BC28-791653156D20}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio Express 2013 for Windows Desktop - ENU with Update 3 (HKLM-x32\...\{1ef771b4-b774-439e-a015-23dec292d9a4}) (Version: 12.0.30723.0 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Microsoft Xbox 360 SDK 2.0.20871.2 (HKLM-x32\...\Microsoft Xbox 360 SDK) (Version:  - )
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
Online Plug-in (HKLM-x32\...\{F390D923-76F1-458E-8218-8C0C156CDCFD}) (Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Prerequisites for SSDT  (HKLM-x32\...\{35C1D9D6-87C0-46A3-B1B4-EDBCC063221C}) (Version: 11.1.3000.0 - Microsoft Corporation)
Python 2.7.12 (HKLM-x32\...\{9DA28CE5-0AA5-429E-86D8-686ED898C665}) (Version: 2.7.12150 - Python Software Foundation)
Python Tools Redirection Template (HKLM-x32\...\{F8876D7F-9678-46FD-92DA-BB9C7D3B116F}) (Version: 1.0 - Microsoft Corporation) Hidden
Razer Cortex (HKLM-x32\...\Razer Cortex_is1) (Version: 7.6.8.66 - Razer Inc.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30111 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Sandboxie 5.20 (64-bit) (HKLM\...\Sandboxie) (Version: 5.20 - Sandboxie Holdings, LLC)
SCE File System Driver v1.8.0.17 (HKLM\...\{6B1CA4D0-D27C-4893-A2A0-82FE0335BC0D}) (Version: 1.8.0.17 - Sony Computer Entertainment Inc.)
SCE ProDG Debugger Documentation for PlayStation®3 v420.1.0 (HKLM-x32\...\{D7BF9F65-76E8-44BA-948A-875863CF3144}) (Version: 4.20.1 - Sony Computer Entertainment Ltd. / SN Systems Ltd.)
SCE ProDG Debugger for PlayStation®3 v420.1.0 (HKLM-x32\...\{6C8B2A8A-50E7-4D9F-80E7-94CBD6148FBB}) (Version: 4.20.1 - Sony Computer Entertainment Ltd. / SN Systems Ltd.)
SCE ProDG Target Manager Documentation for PlayStation®3 v420.1.0 (HKLM-x32\...\{6DDB0863-803D-4814-A39F-E395A5D4EE34}) (Version: 4.20.1 - Sony Computer Entertainment Ltd. / SN Systems Ltd.)
SCE ProDG Target Manager for PlayStation®3 v420.1.0 (HKLM-x32\...\{149E5890-9C43-4E68-92A3-5516705D1CAD}) (Version: 4.20.1 - Sony Computer Entertainment Ltd. / SN Systems Ltd.)
Self-service Plug-in (HKLM-x32\...\{47117FCA-0D00-4B6D-9D68-00B763629463}) (Version: 4.1.0.41738 - Citrix Systems, Inc.) Hidden
Skype Launcher (HKLM-x32\...\{DA84ECBF-4B79-47F2-B34C-95C38484C058}) (Version: 2.01 - TOSHIBA Corporation)
Skype™ 7.32 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.32.104 - Skype Technologies S.A.)
SN Systems SN Launcher v1.0.7.1 (HKLM-x32\...\{C72CA33A-AA67-4CB8-BD94-E2ABDED81173}) (Version: 1.0.7.1 - Sony Computer Entertainment Ltd. / SN Systems Ltd.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1210 - SUPERAntiSpyware.com)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.0.8.1 - Synaptics Incorporated)
SynciOS Data Transfer version 1.2.4 (HKLM-x32\...\{6C4BB520-3416-4D67-B7EA-A9FF6662345F}_is1) (Version: 1.2.4 - Anvsoft, Inc.)
Team Explorer for Microsoft Visual Studio 2013 (HKLM-x32\...\{C9E7751E-88ED-36CF-B610-71A1D262E906}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
Telerik Fiddler (HKLM-x32\...\Fiddler2) (Version: 4.6.2.32002 - Telerik)
TinyTake by MangoApps (HKLM-x32\...\{2586FC27-0086-4C49-9785-9A15DE989530}) (Version: 4.0.1 - MangoApps) Hidden
TinyTake by MangoApps (HKLM-x32\...\{cbb7c584-20c0-4426-9921-ac1cc52ff54d}) (Version: 4.0.1 - MangoApps)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.0 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.10 - TOSHIBA)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}) (Version: 1.6.07.64 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.2 for x64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{8E9CEA3B-EBD1-439C-A01D-830CB39613C6}) (Version: 2.00.06 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.6 - TOSHIBA Corporation)
Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.3.198 - Symantec Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.3.64 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.5.10 - TOSHIBA CORPORATION)
Toshiba Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 1.2.0.38 - Toshiba)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{A0E99122-25C1-4CA4-9063-499A2A814EB6}) (Version: 1.6.06.64 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.1.40 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\{073B89C3-BA88-41B5-965F-B35A88EAE838}) (Version: 2.00.03 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.3.3.64 - TOSHIBA Corporation)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
TypeScript Power Tool (HKLM-x32\...\{495D0BE3-CA66-4768-9D3E-7CDCA0C2B9F7}) (Version: 1.0.3.1 - Microsoft Corporation) Hidden
TypeScript Tools for Microsoft Visual Studio 2013 (HKLM-x32\...\{E12AD0E4-1FCD-4E23-A58A-C983B85E112A}) (Version: 1.0.3.1 - Microsoft Corporation) Hidden
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Vegas Pro 13.0 (64-bit) (HKLM\...\{CDA02BF0-BFBC-11E3-AFA0-F04DA23A5C58}) (Version: 13.0.290 - Sony)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Visual Studio 2013 Update 3 (KB2829760) (HKLM-x32\...\{86438e3d-7f83-4dd2-94aa-047e7c3974cb}) (Version: 12.0.30723 - Microsoft Corporation)
VS Update core components (HKLM-x32\...\{1E30CCBB-0773-38D3-8433-C426EF2C0FF0}) (Version: 12.0.30723 - Microsoft Corporation) Hidden
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
WinRAR 5.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.11.0 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 37%
Total physical RAM: 5882.9 MB
Available physical RAM: 3700.63 MB
Total Virtual: 11763.98 MB
Available Virtual: 9223.02 MB
 
========================= Partitions: =====================================
1 Drive c: (TI105846W0F) (Fixed) (Total:222.42 GB) (Free:4.12 GB) NTFS
 
========================= Users: ========================================
User accounts for \\TRAY-PC
 
Administrator            Guest                    Katie                    
 
 
**** End of log ****
 
 

Edited by hamluis, 06 November 2017 - 07:50 PM.


#5 hamluis

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Posted 06 November 2017 - 07:52 PM

You clearly have a problem with insufficient free space on your Windows drive.  Until that is fixed, I feel that it's pointless to hone in on any errors that have nothing to do with lack of free space on the Windows partition.

 

Louis



#6 Tramon

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Posted 06 November 2017 - 08:43 PM

free 58gb is that enough?



#7 hamluis

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Posted 07 November 2017 - 05:51 AM

Should be...run the system and tell us how it now functions.  If your previous problems disapeared, all is golden.

 

Louis



#8 joseibarra

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Posted 07 November 2017 - 07:01 AM

You say you can't open "some of my programs" but you don't say what programs - I wonder if it would help us to know what are some of the programs with the errors and exactly what do the errors say (or include a screenshot).
 
Have these programs ever worked before or are they new installations and if they used to work before what do you think happened to the system since the last time the programs worked properly?
 
Whenever you see a report of a missing file (D3DCOMPILER_47.dll or api-ms-win-core-synch-l1-2-0.dll) it is prudent to perform a search on the system and see if the file is really missing.
 
If the file is really missing it is generally not a good idea to download Windows files from non Microsoft sites (could be too late for that now).
 
Those two DLLs are not included in any Windows installation or Service Pack - they must be installed from separate Microsoft packages downloaded and installed later.
 
Microsoft tells us that the installation of D3DCOMPILER_47.dll requires that you first must have NET Framework 4.7 installed:
 
Attached File  1.jpg   60.45KB   0 downloads
 
It looks like you don't have .NET Framework 4.7 installed yet:
 
Malwarebytes version 3.2.2.2029 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1)
Microsoft .NET Framework 4.5
Microsoft .NET Framework 4.5
Microsoft .NET Framework 4.5.
Microsoft .NET Framework 4.5.
Microsoft .NET Framework 4.5.
Microsoft .NET Framework 4.6.
Microsoft Help Viewer 2.1 (HKLM-x32\...\Microsoft Help Viewer 2.1)
 
You can get the .NET Framework 4.7 from here:
 
 
After you do install the .NET Framework 4.7 (and restart) then you can install the D3DCOMPILER_47.dll from here:
 
 
In the case of api-ms-win-core-synch-l1-2-0.dll that file is also not included with any Windows installation.
 
The problem is that the developers have used some version of C++ to create their programs and the programs require some runtime files (Dynamic Linked Libraries) to be present in order to install/run and the developers do not include those files with their installation (why not?) and the websites for the programs often do not list the prerequisites and requirements of what you need to have installed for their programs to work.
 
They think that since the program installs and works fine on their system (because they have all the requirements) that the install will work fine on every other system in the world too.  Short sighted thinking.
 
These files are not part of or included in a regular Windows installation so no amount of Safe Mode, Clean Boot or sfc /scannow is going to help you or make the missing file magically appear.
 
Then i would install the Visual C++ Runtime files 2015 version which you can download from this link:
 
 
Then download/launch/run/install the right architecture (bitness) for your system:
 
Attached File  2.jpg   25.96KB   0 downloads
 
You should also install this KB Update if it is not already installed (you can't install it twice):
 
 
Attached File  3.jpg   40.45KB   0 downloads
 
After the installation you shouldn't have to restart your system but do it anyway then see how your some programs works.

Edited by joseibarra, 07 November 2017 - 07:03 AM.

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#9 Tramon

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Posted 07 November 2017 - 10:32 AM

yes i been had them and they where working fine. here's the error i get  https://ibb.co/cx00iG
 
 
also getting blocking issue error when trying to install Net Framework https://ibb.co/m5t9cb

Edited by Tramon, 07 November 2017 - 10:33 AM.


#10 joseibarra

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Posted 08 November 2017 - 10:59 AM

If those files are in your system32 folder those erroes don't make sense to me (but might to somebody else).

 

Your report shows you don't have the 2015 C++ or .Net Framework 4.7 installed and I thought the .NET Framework 4.7 was required to install the D3DCOMPILER_47.dll so I don't understand that either.

 

Did you just download those files from some Internet site and put them on your system somewhere?  If so they are probably the wrong files.

 

Also did you verify in your Windows Update, Installed Updates that you have KB2999226 installed?

 

I have no ideas about the blocking of the .NET Framework - when you clicked the update link in the error message what did it say?


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