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Xp Reinstall - Unable To Update Video Driver


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#1 imezru2

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Posted 22 September 2006 - 04:42 PM

My dell desktop came with WIN XP home edition. I formatted the hard drive and installed XP PRO on it. The desktop came with a 256 MB Radeon video card. After I re-installed, I see waving on my screen. I am assuming that is because of improper drivers. I think it is currently using VgaSave. How could I update the drivers? I wasted many hours on this and still cant figure it out....

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#2 esdog

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Posted 22 September 2006 - 04:54 PM

Try going to Device manager (rightclick on my computer, properties, hardware, device manager)and have a look and see if there are any highlighted. If there is it means that your pc is not recognising it. Expand the selection, right click on the highlighted device choose properties, driver tab and update driver then follow the instructions on screen.
The other option is to uninstall the device and use the add new hardware option which will search for and install your video card again.

Hope this helps, this is how i have solved similar problems.
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#3 imezru2

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Posted 22 September 2006 - 05:24 PM

Thanks esdog. I am not sure what you mean by "if there are any highlighted." Should I be able to see the video card under "Display Adapters"? In the Other Devices I see
PCI Devices
SM Bus Controller
Video Controller
Video Controller (VGA Compatible)

All these 4 entires have an yellow question mark in front of them

Edited by imezru2, 22 September 2006 - 05:25 PM.


#4 Enthusiast

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Posted 22 September 2006 - 06:05 PM

You should see a catagory for "Display Adapter" alphabetically towards the top of the device manager.

When you expand it you should see the particular card/adapter that is installed.

If it came with XP on the computer there is a driver for XP and that should be on Dell's support site.

#5 esdog

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Posted 22 September 2006 - 07:50 PM

Sorry i should have been more clear. Yes the yellow question mark tells you that you have a problem with those devices. generaly when this occurs i update the drivers using the option that it gives you (let windows search for it)
The windos update site will also find a lot of these drivers for you.
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#6 ThorXP

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Posted 22 September 2006 - 08:51 PM

If you have re-installed any operating system on a PC then you should have installed the special drivers that also have to be installed like the PCI buss and sound card and chip set drivers. These are usually found on the manufacturers web site for either the computer, motherboard or processor web site. Downloading these and installing all of them no matter whether you think they should or need to be installed is necessary. This should help solve your problem

#7 usasma

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Posted 23 September 2006 - 07:40 AM

Dells used to come with a separate drivers disk - that may help. Also, as Enthusiast says, you can download them from the Dell site.

Since "video controller" is specified in the Devices rather than a specific video card name - this is an indicator that the drivers haven't been installed.

FWIW - this may or may not be the cause of the waviness in your screen, but it's the first place to start.
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