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Can't search or google.co.uk or google.com


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#1 s_cfone

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Posted 03 November 2017 - 05:58 AM

Hi 

 

My customer is running Windows 7 64bit and can't get access to google on IE or chrome. 

 

I have run Malwarebytes (Nothing found)

Check Host File (Nothing found)

Cleared DNS (Nothing found)

Check on another PC to access Google and it works fine.

Check IE Setting to see if anything is blocked.

Assigned computer a static IP and GOOGLE DNS

 

Any suggestions?


Edited by hamluis, 03 November 2017 - 08:47 AM.
Moved from Win 7 to Web Browsing/Email - Hamluis.


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#2 hamluis

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Posted 03 November 2017 - 08:44 AM

Worth A Read.

 

Louis



#3 s_cfone

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Posted 08 November 2017 - 09:23 AM

Funny story. It was Malwarebytes causing the issue for the user not to access google.co.uk. Malwarebytes has a  new feature called Malicious website protection and it was enabled on the premium trail.

WATCH OUT FOR THIS!! 






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