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My Touchpad Driver Uninstalls Automatically

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#1 AdityaS


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Posted 01 November 2017 - 10:10 AM

I have an HP Pavillion 13 which I bought about 2 years ago. Recently while using it, I saw that my touchpad stops working suddenly. When I open the device manager, I see that the driver for the Mouse (Synaptics) has been uninstalled. I download the driver from Internet, install it, restart my computer and my touchpad starts working perfectly again.


Now, after a few hours of work, the same issue pops up again.


I tried performing a clean installation of my Windows (remove all personal files) and the problem seemed to go away for while, but after few hours, same issue repeats.


Please help.


I am running Windows 10 but the laptop originally came with Windows 8.1 pre-installed in it.


Is my computer infected by a virus?



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#2 JohnC_21


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Posted 01 November 2017 - 11:00 AM

Perhaps Windows 10 is attempting to update the driver but fails. Have you disabled Windows 10 ability to automatically update drivers?



Edited by JohnC_21, 01 November 2017 - 11:00 AM.

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