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Multiple BSODs.


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#1 MegaCat

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Posted 31 October 2017 - 09:22 PM

Hey everyone, I've finished putting together my first computer however now there is multiple blue screens. I'm not sure exactly what is causing it, so if you could help that'd be amazing.


OS: Windows 10 x64
What was original installed OS on system?: Yes.
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?: I used win10 media creation tool so it doesn't have a key used right now.
Age of the computer (hardware): ranged between old and new.
Age of OS installation - and whether you have re-installed the OS: This current installation is about 1 day old. I've formatted and reinstalled it twice.
Laptop or Desktop computer?: Desktop
CPU: Intel I5-7500
Video Card: EVGA GTX 950 FTW
If Desktop please also include:
MotherBoard: ASROCK B250M PRO4
Power Supply - brand & wattage: Corsair CX750M
Ram: G.SKILL Ripjaws V Series 8GB (2 x 4GB) 288-Pin DDR4
 
Speccy Snapshot: http://speccy.piriform.com/results/lRBxgfbM0DULwTD2EZa550g
 
I uninstalled the newest version of the Nvidia driver for the graphics card because when it BSODed one time it showed that it was the cause of it, but it didn't stop them.
 
/edit

So I've had to run sfc in safe mode and it doesn't appear to BSOD there which makes me confirm my suspicions of it being driver related.

Attached Files


Edited by MegaCat, 31 October 2017 - 11:59 PM.


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#2 usasma

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Posted 01 November 2017 - 06:11 AM

It took me 20 years to successfully put together a computer that worked flawlessly on the first go.
The most common problem is loose connections.  Double and triple check each of those, clean the slots out and blow them out with canned air before re-assembling.

 

Your UEFI/BIOS (version P2.10) dates from May of 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Out of 4 memory dumps there were 4 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- overfull hard drives (drives with less than 15% free space)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results.

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Tue Oct 31 21:35:11.896 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\103117-17609-01.dmp]
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 0:00:40.548
*** ERROR: Module load completed but symbols could not be loaded for rdyboost.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 154, {ffff800cccd2a000, ffffc905ae9ee480, 1, 0}
BugCheck Info: UNEXPECTED_STORE_EXCEPTION (154)
Arguments:
Arg1: ffff800cccd2a000, Pointer to the store context or data manager
Arg2: ffffc905ae9ee480, Exception information
Arg3: 0000000000000001, Reserved
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x154_c000001d
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-7500 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3408
  BIOS Version                  P2.10
  BIOS Release Date             05/05/2017
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             B250M Pro4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 31 21:02:57.348 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\103117-22218-01.dmp]
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 0:10:25.000
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 7F, {8, ffffb78095ac8a30, 1, fffff8021c2d606a}
BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffb78095ac8a30
Arg3: 0000000000000001
Arg4: fffff8021c2d606a
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-7500 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3408
  BIOS Version                  P2.10
  BIOS Release Date             05/05/2017
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             B250M Pro4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 31 20:52:10.466 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\103117-23078-01.dmp]
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 0:01:07.118
*** WARNING: Unable to verify timestamp for win32kfull.sys
*** ERROR: Module load completed but symbols could not be loaded for win32kfull.sys
Probably caused by :memory_corruption
BugCheck BE, {ffff831d759e18dc, 135947021, fffff107f1daf410, b}
BugCheck Info: ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
Arguments:
Arg1: ffff831d759e18dc, Virtual address for the attempted write.
Arg2: 0000000135947021, PTE contents.
Arg3: fffff107f1daf410, (reserved)
Arg4: 000000000000000b, (reserved)
BUGCHECK_STR:  0xBE
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  Taskmgr.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-7500 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3408
  BIOS Version                  P2.10
  BIOS Release Date             05/05/2017
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             B250M Pro4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 31 20:50:41.377 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\103117-24375-01.dmp]
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Built by: 16299.15.amd64fre.rs3_release.170928-1534
System Uptime:0 days 0:10:35.030
Probably caused by :memory_corruption
BugCheck A, {9afb0000c, 2, 1, fffff80378ea9313}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: 00000009afb0000c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80378ea9313, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  CompatTelRunner.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i5-7500 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3408
  BIOS Version                  P2.10
  BIOS Release Date             05/05/2017
  Manufacturer                  To Be Filled By O.E.M.
  Baseboard Manufacturer        ASRock
  Product Name                  To Be Filled By O.E.M.
  Baseboard Product             B250M Pro4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`

3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Oct 31 21:35:11.896 2017 (UTC - 4:00)**************************
intelppm.sys                Thu Sep 22 06:43:11 2011 (4E7B113F)
TeeDriverW8x64.sys          Wed Aug 31 18:45:52 2016 (57C75E20)
RTKVHD64.sys                Tue Sep 13 08:15:15 2016 (57D7EDD3)
e1d65x64.sys                Wed Jul 12 09:29:18 2017 (5966242E)
nvhda64v.sys                Thu Sep 14 05:55:42 2017 (59BA521E)
nvlddmkm.sys                Sat Sep 16 12:54:01 2017 (59BD5729)
nvvad64v.sys                Tue Sep 19 04:38:04 2017 (59C0D76C)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=e1d65x64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 MegaCat

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Posted 01 November 2017 - 04:31 PM

Hi; thank you for the reply!

My Bios is the latest version on the manufacturers website.
My Windows is completely up to date as far as I know.

Memtest86 was given 3 passes wit 0 errors
Seagate Seatools said the drive was fine on the Long Generic test.

Anti-virus found some PUPs from speccy software (probably the ccleaner packaged with it.)

I'd like to make a note that computer ran fine before I switched the stock cpu fan for a Hyper 212 EVO. Aftet I installed it this problem happened. Causation do&esnt mean correlation but thought it could be useful info.


By the way there is lilke a ton of drivers on the motherboard website for mine that I don't have, do you recommend me getting them?


Heres the list.

https://www.asrock.com/MB/Intel/B250M%20Pro4/index.asp#osW1064

I know there are some I don't need :v


/edit

Just finished Furmark and I turned it off because the screen flashed to black a few times. Not sure if that means anything but thought I might post it here.

Edited by MegaCat, 02 November 2017 - 01:49 AM.


#4 Thierr

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Posted 01 November 2017 - 05:48 PM

I also have frequent BSOD since a week orso,  usually win32kfull.sys SYSTEM_SERVICE_EXCEPTION

 

I also had a feeling it might be nvidia driver related but rolling back also didnt solve it for me.



#5 usasma

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Posted 02 November 2017 - 06:11 AM

Thierr - please start your own topic so that your problem can get the individual attention that it deserves.  Also, please read the pinned topics at the top of the forum and attach the reports to your new topic.

 

MegaCat - When in doubt, install everything from the motherboard manufacturer's website for your motherboard and OS.  It's easier than downloading everything and then checking the dates/versions on the drivers.  From what I see of the downloads, I wouldn't install:

- App Charger (and uninstall it if it's on your system already)

- SATA floppy driver

- APP Shop (uninstall if it's on your system already)

- Norton Security (If you use this, ensure it's fully updated from the Norton website)

 

You can also download and install drivers from:

- http://www.realtek.com.tw (for your audio drivers)

- http://www.nvidea.com (for your video drivers)

- http://downloadcenter.intel.com (for all the INF and Intel stuff)

 

As the cooler may be associated with the problem, try installing the stock fan and cooler again to see if that helps.
If it does, then try the new cooler again to see if it was a problem in how it was hooked up.

 

Beyond that, if you've run ALL of the hardware diagnostics, then it's time to try this procedure:  http://www.carrona.org/strpdown.html

 

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 MegaCat

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Posted 03 November 2017 - 09:20 AM

Sorry for the late reply.

Threw in a new drive and tried to install win10 again but BSoDs happened.

I believe it to be fault of default motherboard drivers being incompatible with windows 10.

I think Im just gonna take it to a local shop and have them deal with it, haha.

Thank you for all your help and time Usasma.




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