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My Network Has Got Itself Very Confused


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#1 TrapezeArtist

TrapezeArtist

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Posted 28 October 2017 - 12:21 PM

I started digging into these issues because I can't access my Lacie Cloudbox NAS from my computer (Windows 10 laptop). It used to work until some (forgotten) change was made to my machine. It still works on my wife's computer (similar Windows 10 laptop).

The basic problem is that my Genie Timeline backup software can't access the NAS and I can't access it in File Explorer either. Looking at File Explorer and clicking on Network on the left hand panel, the right hand panel looks like this:
159185d1508504331-network-has-got-itself
So File Explorer seems to think that the NAS is a computer and the computer is a media device. Something is screwed up here, surely?
Double-clicking LACIE-CLOUDBOX under Computer gets the message "Windows cannot access \\LACIE-CLOUDBOX" with error code 0x80070035.
Double-clicking LaCie-Cloudbox under Media Devices opens the Cloudbox Dashboard.
Double-clicking PAUL-LAPTOP opens Windows Media Player.

If I go to This PC in the left panel, the right panel looks like this:
159186d1508504669-network-has-got-itself
Double-clicking LaCie-Cloudbox under Network Locations shows folders for Music, Photos and Videos, and they do appear to contain the backed up music, photos and videos. But there is no other backup showing.

I've tried various solutions suggested on various forums to resolve the "Windows cannot access ......." but without any success.

Should I give up, re-install Windows and then the NAS? (Sounds a horrific task.)



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