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(hjt Log) Plz Take A Look, Think I Got Grid Bugs!


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12 replies to this topic

#1 bakayaro

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Posted 22 September 2006 - 03:34 AM

Logfile of HijackThis v1.99.1
Scan saved at 1:30:55 AM, on 09/22/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Creative\ShareDLL\MediaDet.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpe.dll/asst.htm
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
O4 - HKLM\..\Run: [eTrust Realtime Monitor] C:\WINDOWS\System32\realmon.exe /start
O4 - HKLM\..\Run: [Recguard] C:\Program Files\HP\recguard.exe
O4 - HKLM\..\Run: [Apvxdwin] C:\WINDOWS\System32\APVXDWIN.EXE
O4 - HKLM\..\Run: [IPSecMon] C:\Program Files\Common files\VPN Network\IPSecMon.exe /vpncheck
O4 - HKLM\..\Run: [dmqgv.exe] C:\WINDOWS\System32\dmqgv.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [StopSignSsTsMon] Rundll32.exe "C:\Program Files\Acceleration Software\Anti-Virus\sstsmon.dll",VerifyStatus
O4 - HKLM\..\Run: [webscan] "C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe" -k
O4 - HKLM\..\Run: [eanth_critical_update_alert] C:\PROGRA~1\ACCELE~1\ANTI-V~1\EANTH_~1.EXE /Startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] C:\Program Files\PCPitstop\Optimize\pcpoptimize.exe -boot
O4 - HKLM\..\Run: [PCPitstop Optimize Registration Reminder] C:\Program Files\PCPitstop\Optimize\Reminder.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\RunOnce: [StopSignSsTsMon] Rundll32.exe "C:\Program Files\Acceleration Software\Anti-Virus\sstsmon.dll",VerifyStatus /ro
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O8 - Extra context menu item: Easy-WebPrint ?? - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint ???? - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint ????? - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint ???????? - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqaio/downloads/sysinfo.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1139187866145
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqaio/downloads/msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} -
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} -
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by13fd.bay13.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{4AEE2D36-8770-4EBD-8E49-2C271586A738}: NameServer = 85.255.114.37,85.255.112.102
O17 - HKLM\System\CCS\Services\Tcpip\..\{783DF8EF-E60E-45F4-B883-1006D90A92AD}: NameServer = 85.255.114.37,85.255.112.102
O17 - HKLM\System\CCS\Services\Tcpip\..\{DEBECA89-BF96-48FD-8BF7-EEDD5FD83A8A}: NameServer = 85.255.114.37 85.255.112.102
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: 1_32bean32_1reg - C:\Documents and Settings\All Users\Documents\Settings\1_32bean32_1.dll
O20 - Winlogon Notify: arm32reg - C:\Documents and Settings\All Users\Documents\Settings\arm32.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 -David-

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Posted 22 September 2006 - 09:59 AM

Hello there and welcome to Bleeping Computer's security forum.
My name is David, I will be helping you with your log today.

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

We can help you, but first you need to help us.
Any reason why your windows isn't up to date? You don't have even ServicePack1 installed!
Remember that your system is extremely vulnerable without the necessary security patches/updates, so malware can get installed automatically while surfing without any problems.
Please visit http://www.microsoft.com/windowsxp/downloa...p1/network.mspx and update to Service Pack 1. Without this update, you're wide open to re-infection, and we're both just wasting our time.
When your system is clean afterwards, then update to SP2, because updating to SP2 CAN cause problems as long as you are infected.

Your system is terribly infected. The problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show. Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution. So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.

Due to the status of some of the files you have on your computer, I strongly recommend that you do the following immediately. Disconnect the infected computer from the internet until the computer can be cleaned. From a clean computer, change all your online passwords-- for email, for banks, eBay, forums etc.... Do not change passwords or do any transactions while using the infected computer because the attacker may get the new passwords and transaction information.

Please move HijackThis to another location, preferably c:\Program Files\HijackThis. Anywhere is fine, other than your Desktop or a Temp folder. If HijackThis is in a temporary folder you run the risk of accidentally deleting the backups or it clutters your desktop with all the backups.
If you use Windows XP it might be that you just double clicked on the file HijackThis.exe, but that only extracts the file to a temporary folder. Please select the file and Extract it to a folder.

How do you make a permanent folder:

Click "My Computer", then "C:\" and then on "Program Files".
In the menu bar, "File"->"New"->"Folder".
That will create a folder named "New Folder", which you can rename to "HJT" or "HijackThis".
Now you have "C:\Program Files\HijackThis". Put your HijackThis.exe there.

After updating the OS, please post a new Hijackthis log.
We can go from there..

#3 bakayaro

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Posted 22 September 2006 - 05:24 PM

"We can help you, but first you need to help us.
Any reason why your windows isn't up to date? You don't have even ServicePack1 installed!
Remember that your system is extremely vulnerable without the necessary security patches/updates, so malware can get installed automatically while surfing without any problems.
Please visit http://www.microsoft.com/windowsxp/downloa...p1/network.mspx and update to Service Pack 1. Without this update, you're wide open to re-infection, and we're both just wasting our time.
When your system is clean afterwards, then update to SP2, because updating to SP2 CAN cause problems as long as you are infected.
"

Cheers mate. thought it was updated! lol. switched hjt files to the C:\
trying to get the sp1/sp2 installed.
got an error initialy saying something about "no starting point" or some such, tried to get it again to copy here, but looks like its going, though the progress bar is not moving on the install.

#4 -David-

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Posted 23 September 2006 - 12:19 PM

Well see what you can do, try and let it run as it can take a long time.
If you are able to get any exact errors, post them here - it'll help.

#5 bakayaro

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Posted 25 September 2006 - 05:46 AM

wow, many hours later. total system recovery, as in a complete reinstall of windows. and up-to-date on the SPs.

got several "entry points not found" errors while attempting the SP dls.

looks like it took but when I re-started the machine got the 'safe mode' restart screen and all the safe mode restarts led to the black screen. locked-up didn't load proper. soooo went to the bios to try and find the windows/os reinstall, wipe the HD and start fresh, finally found the right combo of keys as it was booting up and went for the fresh install, straight away to the windows up-dates.

I'll get a fresh hjt log up here in the next day or so for you to advise on.
thnxs for pointing out the fact (DOH!) that I did not infact have the sp packs installed, have changed all PWs and ordered new CC. might even lash out on some anti virus software

cheers!

#6 bakayaro

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Posted 25 September 2006 - 06:00 AM

ok, dld the winzip and the hjt. did a scan and here it is.
lots of stuff I have yet to cut out of the windows. but, does it look like the system got "cleaned"?

cheers!

Logfile of HijackThis v1.99.1
Scan saved at 3:55:08 AM, on 9/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\All Users\Start Menu\Programs\HJT\hijackthis_sfx.exe
C:\Program Files\WinZip\WINZIP32.EXE
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Owner\Local Settings\Temp\wzd87a\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us6.hpwis.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1159170892762
O17 - HKLM\System\CCS\Services\Tcpip\..\{0409BDC4-41D0-476D-B21A-FB929BF33119}: NameServer = 210.147.240.193 202.225.94.247
O17 - HKLM\System\CS1\Services\Tcpip\..\{0409BDC4-41D0-476D-B21A-FB929BF33119}: NameServer = 210.147.240.193 202.225.94.247
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

#7 -David-

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Posted 25 September 2006 - 01:28 PM

Hey there,

I always that in some cases a reinstall is best.
This ensures you have a clean computer afterwards.
You had a nice collection of trojans that could steal passwords.
I see a few things that aren't bad, but probably should be removed.

Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us6.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us6.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us6.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us6.hpwis.com/
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe


Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

In regards to your statement about purchasing some protection to keep the PC clean, I would recommend it.
Follow this list and your potential for being infected again will be reduced dramatically.

Use an Anti Virus Software -
* It is very important that your computer has an anti-virus software running on your machine.
* This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
* Click here for more information on -> Computer Safety On line - Anti-Virus
* I would recommend Grisoft's AVG or AVAST.
* These are the more secure and better ones.

Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.

Use a Firewall -
* I can not stress how important it is that you use a Firewall on your computer.
* Without a firewall your computer is susceptible to being hacked and taken over.
* Simply using a Firewall in its default configuration can lower your risk greatly.
* For an article on Firewalls and a listing of some available ones see the link below:
* Click here for more information on -> Computer Safety On line - Software Firewalls
* I would recommend ZoneAlarm as a firewall as it's easy to use.

Visit Microsoft's Windows Update Site Frequently -
* It is important that you visit http://www.windowsupdate.com regularly.
* This will ensure your computer has always the latest security updates available installed on your computer.
* If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Next, if they're not already present, I would recommend the download and installation of some or all of the following programs (all free), and the updating of them regularly

Install Spybot© - Search and Destroy- Install and download Spybot - Search and Destroy with its TeaTimer option.
* This will provide real-time spyware & hijacker protection on your computer alongside your virus protection.
* You should also scan your computer with program on a regular basis just as you would an anti virus software.
* A tutorial on installing & using this product can be found here:
* Click here for more info -->Instructions for - Spybot S & D and Ad-aware

Install Lavasofts© Ad-Aware - Install and download Ad-Aware.
* You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot.
* A tutorial on installing & using this product can be found here:
* Click here for more info -->Instructions for - Spybot S & D and Ad-aware

Install Javacools© SpywareBlaster -
* SpywareBlaster will added a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs.
* A article on anti-malware products with links for this program and others can be found here:
* Click here for more info -->Computer Safety on line - Anti-Malware

Update all these programs regularly - Make sure you update all the programs I have listed regularly.
Without regular updates you WILL NOT be protected when new malicious programs are released.

If you have any addition questions just ask...
David

#8 bakayaro

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Posted 25 September 2006 - 07:00 PM

David-
final hjt log here.
the reinstall was fairly painless, just took some time. but dang! the machine is much faster now! (imagine that!, can't wait to get back on line with the BF2)
what is the Fkey to hit during boot to go to the reinstall option? I stumbled across it.
I will def make a donation to you guys. Thanks for all the help/time you spent on this. service like this DOES make a difference.
Cheers

Logfile of HijackThis v1.99.1
Scan saved at 4:50:07 PM, on 9/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\WinZip\WZQKPICK.EXE
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ATIPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1159170892762
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

#9 -David-

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Posted 26 September 2006 - 10:59 AM

That log is looking fine. :thumbsup:

Start your computer and then insert the Windows XP CD into your CD-ROM drive.
Your computer should automatically detect the CD, and a message "Press any key to boot CD" will be displayed for 5 seconds.
Press a key and the CD will begin to load files that are needed to begin the installation. This make take a few minutes.
When asked if you wish to install Windows XP press Enter.
You will be presented with the End User Licensing Agreement. Press F8 to accept and continue or press F3 to cancel the install.

I hope this answers your question.
David

#10 bakayaro

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Posted 26 September 2006 - 07:01 PM

David-
the HP system I have uses a partition on the HD and puts windows behind the partition, no physical cd!

they call it the "D" drive. updated and ran norton yesterday and came up with the "W32.areses.q@mm"
fairly new worm. I deleted the files it was in off the "D" drive. ran a norton scan again and it was clean. might have wacked it before it could propagate. Funny though as it had four files listed but there was no final file to to delete out of the Registry?
anyway.

I'll keep on the scans, and do another HJT log file in a week.
amazing how fast the comp is without all that crap!

I will Def make a donation!

this is a great service. mail a check as the whole paypal online CC thing has me spooked right now. lol

#11 -David-

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Posted 27 September 2006 - 11:59 AM

You're most welcome, I recommend that you follow my all-clean list of programs you should use, if you haven't done so already.
I now see a clean log here, there are no signs of malware or anything that may cause the problems you are having. I recommend that you post your question in the following forum as you will recieve better help there. Let them know you have had your Hijackthis log checked, and it isn't a serious security issue.
Windows XP Home and Professional

I would imagine there is a huge increase in performance, your computer was really badly infected.
Glad to be of service.
David

#12 bakayaro

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Posted 03 October 2006 - 04:23 AM

is there a PO box for snail mail? I'd like to donate as you really helped me out.
Cheers!

#13 -David-

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Posted 03 October 2006 - 10:27 AM

If you wish to donate, I recommend you donate directly to the site.
This will go to towards the upkeep/running of the site itself.
You can find infomation and how to do this at the following link:
http://www.bleepingcomputer.com/supportus.php#donation

Thanks very much, and have a good day. :thumbsup:




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