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Peculiar MBAM scan results


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3 replies to this topic

#1 Coolverine

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Posted 28 October 2017 - 02:27 AM

I have reason to believe somethig unnpleasant is residing on my computer. its running windows 10 x64 with 8gb of ram but will run very slowly with chrome having a few tabs open. RUNNING DEFENDER, MBAM and ZEMANA has shown nothing and the guide to speeding up the system didnt have any effect either. windows version is 1703, tried to update but got the message 'There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070422)'. I ran the updater troubleshooter but still wont connect. got this report:

 

'

Issues found
Service registration is missing or corrupt
Fixed
Reset service registration
Not run
Check for pending updates
Fixed
Download and Install pending updates
Completed
Potential issues that were checked
Default Windows Update data locations have changed
The location where Windows Update stores data has changed and must be repaired.
Issue not present
 
Some security settings are missing or have been changed
Issue not present
 
Check for missing or corrupt files
Issue not present
 
Potential Windows Update Database error detected
Possible issues may prevent Windows Update from keeping your system up to date.
Issue not present
 
System date and time aren't correct
Issue not present
 
Issues found
Detection details
5
Service registration is missing or corrupt
Fixed
Reset service registration
Not run
5
Check for pending updates
Fixed
Download and Install pending updates
Completed
Did you know that there are pending updates for this machine? Choose “Apply this fix” option below to start the update process in the background immediately.
Potential issues that were checked
Detection details
  Default Windows Update data locations have changed
Issue not present
 
The location where Windows Update stores data has changed and must be repaired.
 
  Some security settings are missing or have been changed
Issue not present
 
 
  Check for missing or corrupt files
Issue not present
 
 
  Potential Windows Update Database error detected
Issue not present
 
Possible issues may prevent Windows Update from keeping your system up to date.
 
  System date and time aren't correct
Issue not present
 
 
Detection details
Service Status
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182.
Service Status
Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182. 

 

firewall.png

 

there's lots of svc instances doing god knows what.

 

ipconfig.png

 

 

when i scanned a folder of just two files, I get this result from mbam - what would be making the file count so high?

 

https://imgur.com/a/H0o3f

 

please help, I havent been able to bank or order online for fear i've been hacked

Attached Files

  • Attached File  can.jpg   98.22KB   0 downloads
  • Attached File  res.jpg   149.6KB   0 downloads

Edited by Coolverine, 28 October 2017 - 02:34 PM.


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#2 Coolverine

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Posted 28 October 2017 - 03:21 AM

FRST logs

 

 

Attached Files



#3 HelpBot

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Posted 02 November 2017 - 02:30 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> https://www.bleepingcomputer.com/logreply/661333 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.


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#4 HelpBot

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Posted 07 November 2017 - 03:35 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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