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Manage button not working


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#1 sixone

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Posted 27 October 2017 - 10:45 PM

Hello I am new to this forum and am just wondering why in my windows 10 the manage button in my computer (this pc) has stopped working

 

i have tried both

DISM /Online /Cleanup-Image /RestoreHealth

sfc /scannow

 

thanks

Attached Files


Edited by sixone, 27 October 2017 - 10:46 PM.


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#2 dc3

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Posted 28 October 2017 - 10:45 AM

Welcome to Bleeping Computer.

 

How are you accessing the computer management?

 

Try the following and see if this works for you.

 

Press the Windows key OS4o0pO.png  and the X key to open the Windows menu.

 

In the menu that open select  Computer Management


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#3 sixone

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Posted 28 October 2017 - 10:55 AM

Hi thanks for you reply i have just tried that with no joy. I have noticed that 'services' is not opening either


Edited by sixone, 28 October 2017 - 10:58 AM.


#4 dc3

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Posted 28 October 2017 - 11:25 AM

What exactly happened when you clicked/tapped on Computer Management?

 

Did you receive an error message?

 

Please post the sfc /scannow log for the scan you ran. 

 

To find sfc /scannow log click/tap on File Explorer, select the drive which Windows is installed on (this usually is the C: drive), click/tap on Windows, then Logs, then CBS.  If there are more than one log you can identify the log you want by the date and time it was run.  

Copy and paste the log at the host website I've suggested below.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.

 

Did the sfc /scannow find any file corruption?

 

Did you run the DISM scan after running the sfc /scannow?


Edited by dc3, 28 October 2017 - 11:28 AM.

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#5 sixone

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Posted 28 October 2017 - 11:31 AM

After doing some more research it seems the issue was with QuickSFV. I used ShellExView to disable this app and 'Manage' on My Computer started working again.

 

I had installed Start10 a while ago and uninstalled it recently, so this could have caused some problems also?

 

Thanks again for your help!






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