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Been having BSOD frequently in this whole month


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#1 Alyeska

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Posted 26 October 2017 - 11:19 AM

http://speccy.piriform.com/results/1rheG11BOfInzJTkHhtPoX0



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#2 usasma

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Posted 27 October 2017 - 05:09 AM

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Alyeska

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Posted 27 October 2017 - 08:43 AM

I'm sorry i thought i attached the file when i created thread.

Attached Files



#4 usasma

usasma

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Posted 29 October 2017 - 06:43 PM

Sorry for the delay in responding - lot's of work lately!

 

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).

And here's the analysis:
 

Your UEFI/BIOS (version 1.00) dates from 2017.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Out of 14 memory dumps there were 6 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- overfull hard drives (drives with less than 15% free space)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them.
 

There's video, networking, USB traces in the dump files - this may or may not be relevant, but at least it's a place to start looking.

Networking driver dates from 2014, so I'd start with that

 

Analysis:
The following is for information purposes only.
The following information contains the relevant information from the blue screen analysis:
**************************Wed Oct 25 07:00:29.499 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\102517-14265-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
System Uptime:0 days 23:55:33.313
Probably caused by :ntkrnlmp.exe ( nt!KiPageFault+23d )
BugCheck D1, {fffff800c1e82394, 2, 8, fffff800c1e82394}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: fffff800c1e82394, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff800c1e82394, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID: AV_CODE_AV_BAD_IP_nt!KiPageFault
  BIOS Version                  1.00
  BIOS Release Date             02/15/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK (MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 24 07:04:10.485 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\102417-15062-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
System Uptime:4 days 16:50:48.022
Probably caused by :USBXHCI.SYS ( USBXHCI!Bulk_ProcessTransferEventWithED1+a795 )
BugCheck D1, {28, 2, 0, fffff809ce3c5b25}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff809ce3c5b25, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_USBXHCI!Bulk_ProcessTransferEventWithED1
  BIOS Version                  1.00
  BIOS Release Date             02/15/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK (MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 19 07:48:12.950 2017 (UTC - 4:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\101917-14484-01.dmp]
Windows 10 Kernel Version 15063 MP (12 procs) Free x64
System Uptime:5 days 20:12:19.703
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :nvlddmkm.sys ( nvlddmkm+a1f7d8 )
BugCheck 116, {ffffb607e2bbb4a0, fffff80b4bd3f7d8, ffffffffc000009a, 4}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Arguments:
Arg1: ffffb607e2bbb4a0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80b4bd3f7d8, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
  BIOS Version                  1.00
  BIOS Release Date             02/15/2017
  Manufacturer                  Micro-Star International Co., Ltd
  Product Name                  MS-7A34
  Baseboard Product             B350 TOMAHAWK (MS-7A34)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only.
My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Oct 25 07:00:29.499 2017 (UTC - 4:00)**************************
MpKsl24f930ea.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
MpKslbcdfa91d.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
tap0901.sys                 Wed Nov  5 08:16:32 2014 (545A2330)
amdgpio3.sys                Mon Mar 14 06:19:36 2016 (56E69038)
amdgpio2.sys                Tue Aug  9 06:05:07 2016 (57A9AAD3)
idmwfp.sys                  Mon Oct 10 12:14:56 2016 (57FBBE80)
rt640x64.sys                Thu Mar 23 06:53:30 2017 (58D3A92A)
nvhda64v.sys                Tue May 16 09:02:27 2017 (591AF863)
amdpsp.sys                  Mon Jun  5 17:25:16 2017 (5935CC3C)
nvlddmkm.sys                Tue Jul 18 18:00:50 2017 (596E8512)
mbamswissarmy.sys           Fri Sep 22 09:27:25 2017 (59C50FBD)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 19 07:48:12.950 2017 (UTC - 4:00)**************************
MpKsle8eb8ab1.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 13 07:46:27.012 2017 (UTC - 4:00)**************************
MpKsla6c3cd19.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
MpKsl119e155d.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 12 13:41:36.627 2017 (UTC - 4:00)**************************
MpKslf38be5b3.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
nvhda64v.sys                Wed Mar 15 08:48:41 2017 (58C93829)
nvlddmkm.sys                Mon May  1 15:55:53 2017 (590792C9)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct  8 10:16:06.864 2017 (UTC - 4:00)**************************
MpKsl37545784.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
MpKsl66b86936.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
MpKsl7a70962e.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
mbae64.sys                  Wed Jan 11 12:08:00 2017 (58766670)
mbam.sys                    Wed Jun  7 10:26:58 2017 (59380D32)
farflt.sys                  Thu Jun 29 15:47:33 2017 (59555955)
MBAMSwissArmy.sys           Mon Jul 17 17:14:48 2017 (596D28C8)
mwac.sys                    Thu Aug  3 10:44:04 2017 (598336B4)
MBAMChameleon.sys           Mon Aug  7 17:35:52 2017 (5988DD38)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct  1 05:43:41.940 2017 (UTC - 4:00)**************************
MpKsl9d740379.sys           Mon Feb 27 20:54:41 1989 (2409FBE1)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Sep 21 08:01:21.617 2017 (UTC - 4:00)**************************
MpKsl6c67b0a5.sys           Tue May 19 21:50:37 2015 (555BE86D)
MBAMSwissArmy.sys           Fri Jun  2 16:46:01 2017 (5931CE89)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 29 12:56:40.458 2017 (UTC - 4:00)**************************
MpKsl0e243a65.sys           Tue May 19 21:50:37 2015 (555BE86D)
MpKsl345ff65e.sys           Tue May 19 21:50:37 2015 (555BE86D)
ssudbus.sys                 Wed Aug 24 04:00:41 2016 (57BD5429)
ssudmdm.sys                 Wed Aug 24 04:00:46 2016 (57BD542E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 23 12:46:13.123 2017 (UTC - 4:00)**************************
MpKsl95327590.sys           Tue May 19 21:50:37 2015 (555BE86D)


MpKsl24f930ea.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKslbcdfa91d.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
amdgpio3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
amdgpio2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=amdpsp.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=mbamswissarmy.sys
MpKsle8eb8ab1.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsla6c3cd19.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl119e155d.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKslf38be5b3.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
MpKsl37545784.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl66b86936.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl7a70962e.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=farflt.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=MBAMChameleon.sys
MpKsl9d740379.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl6c67b0a5.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
MpKsl0e243a65.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
MpKsl345ff65e.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ssudbus.sys
http://www.carrona.org/drivers/driver.php?id=ssudmdm.sys
MpKsl95327590.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 


XXXXX


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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