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Internet Problems


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#1 Osiris

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Posted 21 September 2006 - 08:34 PM

Hi, I was wondering if anyone here can help me out. My internet i don't know if its cutting out or not but everytime i try to download something it doesn't work i rarely can finish a download sometimes it goes half way some time 3% it cancels out at random points all the time. I cant even update my game threw the updater because it cuts out. I have a cable modem and a Wireless G router.

If anyone can help it would be greatly appreciated.
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#2 acklan

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Posted 23 September 2006 - 12:08 AM

I had a similar problem with COX Cable and it turned out to be a bad ground wire. Once it was properly grounded the problem was resolved. Have you called the cable company to run a line test to see if your coax from their service to your home is not defective?
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#3 Gary335

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Posted 23 September 2006 - 12:21 AM

acklan is correct. The first thoing you need to do is call the cable company so that they can determine whether it is their problem or yours. Beware-the cable company's don;t always like to admit that a problem is on their end, so just because they tell you it isn't doesn't necessarily mean its true. They are notoriously quick to tell you the problem is you and not them.

#4 usasma

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Posted 24 September 2006 - 11:19 AM

I had this problem several years ago - and the fix was to split the cable where it entered the house - and run one side directly to the cable modem (the other side is adequate to power a whole bunch of TV's).

Also, by doing this (with new cable and connectors), you eliminate the problems inside the house - so then you can call the cable company and demand that they fix your line.

I did it "bass-ackwards" and forced them to fix the outside line first (there was a small problem there) - and then did the "in the house" stuff. But it sure would've been easier if I'd started in the house and worked outwards!
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#5 Osiris

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Posted 24 September 2006 - 02:11 PM

Hmm i dunno if its a cable. I called my network provider and he mentioned i should get someone to look at my network card or call the company that made my computer and check that out. No one has mentioned something like that yet.
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