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Infected, how to get rid of it?


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11 replies to this topic

#1 MorDi33

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Posted 25 October 2017 - 04:19 PM

Hi.

 

I have a computer with Malwarebytes on it.

When I surfed a site I got infected by something.

 

When I go to a specific webpage, Malwarebytes blocks a link.

The site is safe when I use other computers.

 

So I am pretty sure I am infected.

 

I have run several tests with other Antivirus programs but not found anything.

Used Avast, Emisoft, Emisoft emergency kit and a few others.

 

I use Roboform, which is a password rememberer software. It's a Google Chrome extension.

It was all of sudden not there. So I am really in the need of fixing this asap and need a few pointers.

 

Can you please take through some steps? 



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#2 nasdaq

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Posted 26 October 2017 - 07:01 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.
Click Attach this file.
Click the Add reply button.
===


Please post the logs.

Wait for further instructions.

#3 MorDi33

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Posted 26 October 2017 - 01:45 PM

Hi.

 

Thanks a lot for your reply!

:-)

 

Here are the files.

 

 

 

 

Attached Files



#4 nasdaq

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Posted 28 October 2017 - 06:25 AM

Hi,

 

Sorry for this long delay. I lost my internet connection all day yesterday.

 

The files are not attached or posted.

 

Look at my previous instructions.



#5 MorDi33

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Posted 28 October 2017 - 06:35 AM

Hi, I 'm sorry but I do not understand. I can clearly see them right here the post above.


This is in the post : 



#6 nasdaq

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Posted 28 October 2017 - 07:10 AM

Hi,

Remove these programs in bold via the Control Panel > Programs > Programs and Features.

CCleaner (HKLM\...\CCleaner) (Version: 5.33 - Piriform) <==== ATTENTION - This version has been compromised. Get the latest version.
https://www.piriform.com/products

Java 8 Update 144 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180144F0}) (Version: 8.0.1440.1 - Oracle Corporation) <- just delete this old Java version.
===

Press the Windows key + r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKLM\SOFTWARE\Policies\Microsoft\Windows Defender: Restriction <==== ATTENTION
GroupPolicy: Restriction <==== ATTENTION
SearchScopes: HKLM-x32 -> DefaultScope value is missing
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.xdp -> C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll [No File]
FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.xfdf -> C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin HKU\S-1-5-21-892377978-1441931877-1165036963-1000: ubisoft.com/uplaypc -> E:\Games\Ubisoft Game Launcher\npuplaypc.dll [No File]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [jfmjfhklogoienhpfnppmbcbjfjnkonk] - <no Path/update_url>
U3 aswbdisk; no ImagePath
U0 Partizan; system32\drivers\Partizan.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
CustomCLSID: HKU\S-1-5-21-892377978-1441931877-1165036963-1000_Classes\CLSID\{004B49B7-11B9-5058-FF22-08DD093ADC4B}\InprocServer32 -> {1F6156DE-9468-D082-88C6-10EE85889A47} => No File
CustomCLSID: HKU\S-1-5-21-892377978-1441931877-1165036963-1000_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\Rune\AppData\Local\Citrix\GoToMeeting\1259\G2MOutlookAddin64.dll => No File
CustomCLSID: HKU\S-1-5-21-892377978-1441931877-1165036963-1000_Classes\CLSID\{DD0822FF-3A09-4BDC-B749-4B00B9115850}\InprocServer32 -> {434FFFCA-9468-D082-9C6F-3EB285889A47} => No File
ShellIconOverlayIdentifiers: [KAVOverlayIcon] -> {014F27E2-6D75-4E42-A0E9-2A2C68498AFA} =>  -> No File
ShellIconOverlayIdentifiers-x32: [KAVOverlayIcon] -> {014F27E2-6D75-4E42-A0E9-2A2C68498AFA} =>  -> No File
Task: {1AEB9195-3E19-4216-B241-264678D90C61} - \{EFDC4B3F-6F70-48D7-935C-D4F34C70CDFF} -> No File <==== ATTENTION
Task: {24322053-7A85-4B0E-B549-E0272AAAB3A2} - \{11A2CAAC-B91F-4C1E-9E3E-1BAC2950AF56} -> No File <==== ATTENTION
Task: {2EFA3DCA-8C42-40E2-9B74-B8075CC26699} - \Launch HTC Sync Loader -> No File <==== ATTENTION
Task: {4611432B-BF01-4324-859B-9393CEDEE758} - \Game_Booster_AutoUpdate -> No File <==== ATTENTION
Task: {5BA43CD7-D523-483D-B371-657C22C7B4A0} - \{AF7B01C5-7D7B-4BDC-80CC-6C4A1595A1D4} -> No File <==== ATTENTION
Task: {A5DDCEA8-7014-4C82-B9DE-DBFA21A5C45C} - \{03852BE8-9DC3-402C-B05F-CB51816954CF} -> No File <==== ATTENTION
Task: {E0E2BAAA-0CC6-409E-9D99-8BC7BDA26C46} - \{FDA292F0-4D7A-45E6-A10D-B4F290119B21} -> No File <==== ATTENTION
Task: {F4683480-D027-4294-8C1F-B89F0A3CDEDD} - \{EBA9C77E-D609-4966-B88A-90D92AB34CEC} -> No File <==== ATTENTION
AlternateDataStreams: C:\FreeGlobalClassifiedAdSubmitter:{6D007200-6F00-4700-3400-5A0076005600} [792]
AlternateDataStreams: C:\ProgramData\TEMP:0FF263E8 [250]

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

#7 MorDi33

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Posted 28 October 2017 - 07:27 AM

Hi.

 

Thanks. Here it is.

 

Best

Attached Files



#8 MorDi33

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Posted 28 October 2017 - 07:28 AM

Still getting the pop up with Malwarebytes



#9 MorDi33

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Posted 28 October 2017 - 07:38 AM

When visiting a site Malwarebytes blocks a link. This only happens on that computer

Thanks



#10 nasdaq

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Posted 28 October 2017 - 10:31 AM

Hi,

Malwarebytes is possibly notifying you of bad link.

Check this setting. Disable the Notifications.
https://support.malwarebytes.com/docs/DOC-1207

#11 MorDi33

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Posted 28 October 2017 - 12:40 PM

Hi.

 

Thanks a lot for this.

When I checked the page now, there was no pop up from Malwarebytes.

 

You guys still rock!

 

:-)

 

All the best to you

 

Regards



#12 nasdaq

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Posted 29 October 2017 - 07:11 AM

Hi,

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/


https://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
Simple and easy ways to keep your computer safe and secure on the Internet.
===




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