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Unable to Renew IP address to connect to Wireless/Wired Internet


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#1 DorisMB1956

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Posted 25 October 2017 - 04:15 PM

I have been trying to connect to the internet on a Toshiba M45-S331 Satelitte Laptop that will bring the internet up but will not connect even though the all the icons say that we are connected. After looking further, I found the the firewall was blocking their internet but even after that it still would not connect. This computer has not been used for a long time and needs some updates, but after I updated the driver for the ethernet to try that get connected through it, the IP address would not update. Now I'm not sure what to do about that. I have tried to do a virus scan and all the other options to clean the computer up and check it, but it has an outdated Norton program on it and I can't do anything with the program until I can get online to delete the Norton program since the other programs won't run with the Norton program active. So how can I get a new IP address for this computer to be able to get it connected to the internet??? or what can I do to get it new drivers and get it running to get these files updated?


Edited by Chris Cosgrove, 25 October 2017 - 04:49 PM.
Moved from Windows XP to Networking


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#2 arlattimor

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Posted 25 October 2017 - 09:00 PM

Interesting, what is the Current IP address now?


A. Lattimore

CCNA, CWNA, MCITP, MCSA, MCT, MCP, Security+, Server+, Linux+, Network+, A+, CNST

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#3 DorisMB1956

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Posted 25 October 2017 - 09:49 PM

I can't get one to show up, so I'm not even sure that it has one now



#4 arlattimor

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Posted 25 October 2017 - 09:52 PM

Ok, do you have a network cable connected to your laptop & router?


A. Lattimore

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#5 DorisMB1956

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Posted 25 October 2017 - 10:04 PM

Attached File  IMG_20171025_195437324.jpg   552.75KB   0 downloads    I just refreshed my wifi signal and this is the screen that came back on his computer



#6 DorisMB1956

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Posted 25 October 2017 - 10:05 PM

I have it on wifi right now



#7 arlattimor

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Posted 25 October 2017 - 10:19 PM

Do you have a repeater on your network?


A. Lattimore

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#8 DorisMB1956

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Posted 25 October 2017 - 10:35 PM

Not sure what that is........sorry



#9 arlattimor

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Posted 25 October 2017 - 10:39 PM

Home PC_Network_1_EXT Range Extender aka Wireless Repeater.


A. Lattimore

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#10 DorisMB1956

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Posted 26 October 2017 - 01:25 PM

YES I do use one. I have further found out that the computer is set up on a single set up for network (non shared) so I am looking to find the placed to change the set up to share the network. He is also missing some of the drivers that I have to run the networking that I have. Would this make a difference? It seems that he would need the same set up, but when people come to my house and use my WIFI they don't need to change theirs so I'm not sure about this....



#11 DorisMB1956

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Posted 26 October 2017 - 11:18 PM

Got it fixed...

 

I ended up deleting the drivers that were in the LAN.  After I did that, the IP addresses and the Firewalls were all messed up again. So I had to go back and delete the Networks from behind the firewall and I then discovered that the firewall was never set up to allow the modem to come through. So after fixing those issues (this was all through the control panel, Security, Firewall, various settings in the firewall area), and restarting the computer, I then had to go in and set up the sharing part since this computer was set up for stand alone. This I did through Control Panel, Network and Internet, Network and Sharing Center, and Connect to a Network.  Put in the password for the modem, clicked on Chrome, it came up and we went through the internet. The Connect to a Network must have put all my modem setting in for me and it was all correct. You may not be so lucky. If I think of any step I missed I will edit.






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