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Error 0xc0000185

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#1 lethamburn


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Posted 25 October 2017 - 02:09 AM

Hello everyone, I'm new here and I don't know if this error its already posted. 

The last week my computer started to run abnormally slow (it's a 9 months old ASUS gamer PC, not the best one but it runs every game that is released this days), so I ran AVG Utilities, and after I reseted the computer the blue screen appeared saying Error 0xc0000185. It never let me do something so I made a bootable USB with Windows 10, formated C: with Windows and the partition D: where i had the software and games. After the installation everything was fine. The only "weird thing" I did is to instal driver booster and install every driver missing or not updated. After 2 days running the computer smooth and fine, I reseted the computer and it happened again. So I did the same thing, I formated only C: cause I didn't want to lose everything again from the partition D: and it went so slow, now I opened Windows 10 finally and it's still slow so I ran a RAM test for errors and 0 errors. And my only other option was to run a disk check, so I started it yesterday and after 10 hours it's still at 10% analizing and repairing errors. What can I do? Was the driver software the mistake? Where can be the error? When the formating options come in the setup I have like 5 partitions, one for SYSTEM, other call RE tools, C: and D:, I only formated C: and D: the first time and C: the second time. Should I format everything? 


Thank you in advance and sorry for my english.

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#2 usasma


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Posted 25 October 2017 - 05:29 PM

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

If you have problems with it running it, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
The Event ID 41 error is simply Windows saying that it doesn't know why it shutdown.

While waiting for a reply, please monitor your temps with this free utility:  http://www.almico.com/sfdownload.php

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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