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I'm an idiot


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4 replies to this topic

#1 benneedshelp

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Posted 24 October 2017 - 10:44 AM

So I googled outlook support and dialed the first number I saw to fix a problem.  Advice seemed fishy halfway through the call and after they got remote access.  Turns out I was not on the phone with microsoft but these people, onsiteprinterservice.site (I think it is messed up the first few options when you google outlook support are ads but I should have looked closer).  They say they are a microsoft partner.  How bad did I screw up?  How do I know? What do I do?



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#2 Allan

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Posted 24 October 2017 - 10:53 AM

First of all, I just Googled "outlook support" and the first three returns were all legitimate Microsoft options and nowhere do I see onsiteprinterservice (https://www.google.com/search?q=outlook+support&ie=utf-8&oe=utf-8). However, from what I see that company IS legitimate, though I have no idea what they have to do with Outlook. I doubt they did anything malicious. Let us know if you are experiencing any new anomalies.

 

As for Outlook - what's the problem you are having?



#3 benneedshelp

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Posted 24 October 2017 - 11:02 AM

It was technically an ad.  I didn't see or think that they might have ads.  When I click your link it's been replaced by technicalarmy.com, fourth option from the bottom.  My issue is I just got a new iMac and when I search in outlook I get "no results" as the end product.



#4 Allan

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Posted 24 October 2017 - 11:07 AM

I could help you with Windows, but not a Mac (it's usually tied to "search" settings in the OS). Sorry.



#5 benneedshelp

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Posted 24 October 2017 - 11:59 AM

No problem.  I appreciate it. 






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