Purchased a Windows 7 Pro upgrade for a good price but when I try to update my office computer the update fails with the message - Windows is not genuine. My system was donated over a year ago and it has been working fine up until last week when we started getting the same message when we turned on the computer. We are a very small non-profit and rely on donations for just about everything we use in the office with the exception of the books we sell. Microsoft wants $499.oo to provide me with telephone support which is not in my budget. Is there anyone out there that can help me get this update done. I want to eventually be able to do Remote Access to the office computer from home.
Thank you in advance,