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please help explorer high cpu


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#1 JCNWB

JCNWB

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Posted 23 October 2017 - 12:25 AM

Hi Please help i've ran process explorer and realise this thread was eating a ton of my explorer CPU , constantly 50+ to 60+
 
 
 
ntoskrnl.exe!KeSynchronizeExecution+0x2246
ntoskrnl.exe!KeWaitForMultipleObjects+0x135e
ntoskrnl.exe!KeWaitForMultipleObjects+0xdd9
ntoskrnl.exe!KeWaitForMutexObject+0x373
ntoskrnl.exe!KeStallWhileFrozen+0x1977
ntoskrnl.exe!PoStartNextPowerIrp+0x109d
ntoskrnl.exe!KeSynchronizeExecution+0x4133
tmp546.dat+0x3fe4f
tmp546.dat+0x41b05
tmp546.dat+0x4041f
tmp546.dat+0x26179
tmp546.dat!Setup+0xb0120
KERNEL32.DLL!BaseThreadInitThunk+0x22
ntdll.dll!RtlUserThreadStart+0x34
 
i cant find the file tmp546.dat at the folder path and i cant reformat my computer now cause its running very slowly and i cant transfer my files out please help
i was infected with on the 11/10/2017 and i tried cleaning away as much rubbish as i can and from the date of the of the tmp file i can see that the time stamp created is the same as when i got the virus. 
im not sure if there is a task to run this file and it isnt there anymore thats why the computer is acting all crazy or there is a malicious file called tmp546 still around, either way i cant see it inside the folder and i need help :(
 
its supposed to be ‪C:\Users\user\AppData\Roaming\tmp546.dat 
 
but going to the folder and showing all hidden files i cant find it, not sure if i've already deleted it cause when i got the malware, the computer went all crazy and started installing a bleep ton of apps till i disabled wifi and started narrowing down and deleting all the malicious files

Edited by JCNWB, 23 October 2017 - 12:41 AM.


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#2 JCNWB

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Posted 23 October 2017 - 01:52 AM

does anyone have any idea?






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