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Cannot remove MSIDNTFS.sys


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#1 wjmccrthy

wjmccrthy

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Posted 21 October 2017 - 11:01 AM

I am unable to remove Trojan clicker MSIDNTFS.

 

I am sure this is causing other problems I have.  I am unable to open MBAR and other antivirus programs.

 

Here is the MBAM log:

 

Malwarebytes
www.malwarebytes.com
 
-Log Details-
Scan Date: 10/21/17
Scan Time: 10:16 AM
Log File: 6754ca6b-b66a-11e7-ada8-2c4138b15164.json
Administrator: Yes
 
-Software Information-
Version: 3.2.2.2029
Components Version: 1.0.212
Update Package Version: 1.0.3061
License: Free
 
-System Information-
OS: Windows 10 (Build 15063.674)
CPU: x64
File System: NTFS
User: DESKTOP-UCKJ985\wjmcc
 
-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 601841
Threats Detected: 1
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 2 min, 31 sec
 
-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect
 
-Scan Details-
Process: 0
(No malicious items detected)
 
Module: 0
(No malicious items detected)
 
Registry Key: 0
(No malicious items detected)
 
Registry Value: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Data Stream: 0
(No malicious items detected)
 
Folder: 0
(No malicious items detected)
 
File: 1
Trojan.Clicker, C:\WINDOWS\SYSTEM32\DRIVERS\MSIDNTFS.SYS, Removal Failed, [21], [433332],1.0.3061
 
Physical Sector: 0
(No malicious items detected)
 
 
(end)
 
Thanks for your help.

Edited by hamluis, 21 October 2017 - 11:13 AM.
Moved to Am I Infected, no qualifying logs, from MRL - Hamluis.


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