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"(program) not responding" a lot


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#1 ltdave

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Posted 21 October 2017 - 10:38 AM

i dont run a lot of different things on my computer but im starting to get a lot of (insert program) not responding and the computer just sitting there doing nothing...

 

it used to be mostly Mozilla Firefox (see other posts about how its acting up) but now Lightroom is starting to be affected too.  I use LR for a lot of photo editing and my daughter says the computer is just getting old...

 

other than a clean install, that is a bit above my level of competence, is there somehow i can fix up my machine?

 

specifically, i need some guidance how i can keep my LR 5.8 (bought as 4 with free upgrade to 5 and then updated through downloads)...

 

 



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#2 dc3

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Posted 21 October 2017 - 11:10 AM

Please post the exact error message/s you receive.

 

Please run sfc /scannow.

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.

Important:  There will be a short message at the end of the scan informing you of the results.  If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.  You should watch the scan to see the results at the end of the scan.
 
1. Click on the Start orb, then type cmd in the Search box.

2. CMD will appear above the search box, right click on it and select Run as administrator.

3.When the Elevated Command Prompt opens copy and paste the command below, then press Enter.

sfc /scannow

This will start the scan.  Please allow the scan to complete.  Stopping it could damage files.

4.To find the sfc /scannow log open the start menu and click on Computer.

5. Click on the drive letter Windows 7 is installed on.  This usually is the C: drive.

6. Clik on Windows, then Logs, then CBS.

This log usually is very large, for this reason you should use a host website like Dropbox to post the log.  You can start a free 30 day trial.  Once you have loaded the log at Dropbox post a link to the website.


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#3 ltdave

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Posted 21 October 2017 - 11:46 AM

If you receive the message "no integrity violations were found" you don't need to do anything else, no corrupt files were found.

 

 

and thats what i got.... "no integrity violations were found"



#4 dc3

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Posted 21 October 2017 - 11:55 AM

Do you have the installation media for this version of Windows 7?

 

If you can boot into the BIOS you can use a installation disc to run a Repair Installation.  The title Repair Installation is a misnomer, it does not involve an actual installation.  The installation disc can be used to access the System Recovery Options, one of these options is the Startup Repair.  But first you are going to need to create the installation media.  You can find a Windows 7 ISO download here.  You will need to select the version of Windows 7 you are running, example:  Windows 7 home 64-bit SP1.  Unless you know where to find your downloads I would suggest setting you browser download location to be the Desktop.

 

Once you have downloaded the ISO file use the instructions below to burn the file to a disc.

1. Place a blank unformatted CD or DVD into your CD/DVD drive.
2. Right click on the ISO or IMG file you want to use to burn a disc.
3. Click Burn disc image.

 

Now that you have the installation media it's time to do a Startup Repair.

 

Repair Installation Instructions

Attention:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the optical driver is the first device in the boot order, and the HDD/SSD is the second devcice.

1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.

2.  You will be prompted to press any key to continue the installation, do so.

At this point the setup process will load files, this will take several minutes.

3.  You will now need to choose the  Language, Time and currency format, and Keyboard or input method that you'd like to use.

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After this is done click on Next.


4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.

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This will open the Windows 7 System Recovery Options.

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5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.

No participation is required on your part at this time, wait till it has finished and the next window opens.

6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next

7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.

8.  The Startup Repair tool will now search for problems in the system files.

If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.


9.  Startup Repair will now attempt to repair whatever problems it found with system files.  

Note:  If Startup Repair did not find any problems with system files you won't see this step.

Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window.

10.  Click on Finish, this will restart your computer.

It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

 


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#5 FreeBooter

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Posted 21 October 2017 - 01:58 PM

Execute  Chkdsk  C: /f from Command Prompt to repair NTFS file system errors.


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#6 dc3

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Posted 21 October 2017 - 02:22 PM

If you are going to run the chkdsk you should use the /r switch.  This has the same functionality as the /f switch, but it checks for bad sectors on the HDD and recovers any readable information.


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#7 FreeBooter

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Posted 21 October 2017 - 02:34 PM

If OP computer has a SSD drive where Windows OS installed OP should use Chkdsk C: /f command.


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