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HP Laptop Won't Start


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#1 MaaD

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Posted 19 October 2017 - 10:11 PM

My HP Pavalion Dv7 Windows 7 laptop will not start. The power cord adapter light is a steady orange. There is also an orange color light on the F12 button (WiFi) and there a flashing blue light on the caps lock button. I haven't found anything on the "Net" that can resolve this. Help, please!


Edited by MaaD, 19 October 2017 - 10:13 PM.


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#2 FreeBooter

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Posted 20 October 2017 - 03:39 AM

Count the flashing blue light on the caps lock key and give us the number of time caps lock key is flashing blue light.


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#3 MaaD

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Posted 20 October 2017 - 06:22 AM

Ok, but in what time frame? eg, count flashing blue light on caps lock key for 2, 3, 4 minutes



#4 dc3

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Posted 20 October 2017 - 09:48 AM

The blue LED is flashing in a specific pattern to indicate a specific problem.  As an example, five flashes and then a break, then another five flashes then a break, etc. is an error code.  Once we know what the error code is we can look up this code and do what's necessary to resolve this problem.  These codes can be viewed here.


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#5 MaaD

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Posted 20 October 2017 - 10:26 AM

Ok, It looks like a continuous blink. I haven't seen any noticeable "break" in the blink pattern.



#6 FreeBooter

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Posted 20 October 2017 - 11:38 AM

How many times laptop makes beep sound?


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#7 dc3

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Posted 20 October 2017 - 11:40 AM

@FreeBooter

 

Ok, It looks like a continuous blink. I haven't seen any noticeable "break" in the blink pattern.


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#8 FreeBooter

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Posted 20 October 2017 - 12:16 PM

Please try a hard reset and see if it works.

1. Power off your laptop
2. Remove the a/c adapter, battery and everything that is attached to your laptop.
3. Hold the 'POWER 'button down on your laptop for about 15 seconds.
4. Plug in the a/c power supply (without battery) and power on.


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#9 MaaD

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Posted 20 October 2017 - 06:55 PM

I have tried that many times but it hasn't worked.



#10 FreeBooter

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Posted 20 October 2017 - 08:43 PM

Reseat the memory to see if any difference. If no change-try with one stick of memory, then the other to determine which one is bad, or  if both need replacing.


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#11 dc3

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Posted 21 October 2017 - 09:59 AM

Have you tried booting into Safe Mode?  To boot into Safe Mode start the computer and begin tapping the F8 key until you see the Advanced Boot Options page, then select Safe Mode.  To make a selection in the Advanced Boot Options you need to use the up or down keys to navigate to the option you want, then press Enter to select the option.   If this works and you are able to boot into Safe Mode let us know.  If you can't, please do the following.

 

Can you boot into the BIOS?

 

1. To access the BIOS turn the computer off and repeat the power cycle FreeBooter suggested.  Some laptops do not completely turn off by using the Shut  Down option.  The computer needs to start from a complete shut down condition, this is why you will use the power cycle method to shut the computer down.

 

2. Once this is done restart the computer.  As soon as you see the HP splash screen press and hold down the Esc key until you see a menu.

 

3. Select the R10 option to open the BIOS.

 

If you can boot into the BIOS you can use a installation disc to run a Repair Installation.  The title Repair Installation is a misnomer, it does not involve an actual installation.  The installation disc can be used to access the System Recovery Options, one of these options is the Startup Repair.  But first you are going to need to create the installation media.  You can find a Windows 7 ISO download here.  You will need to select the version of Windows 7 you are running, example:  Windows 7 home 64-bit SP1.  Unless you know where to find your downloads I would suggest setting you browser download location to be the Desktop.

 

Once you have downloaded the ISO file use the instructions below to burn the file to a disc.

1. Place a blank unformatted CD or DVD into your CD/DVD drive.
2. Right click on the ISO or IMG file you want to use to burn a disc.
3. Click Burn disc image.

 

Now that you have the installation media it's time to do a Startup Repair.

 

Repair Installation Instructions

Attention:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the optical driver is the first device in the boot order, and the HDD/SSD is the second devcice.

1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.

2.  You will be prompted to press any key to continue the installation, do so.

At this point the setup process will load files, this will take several minutes.

3.  You will now need to choose the  Language, Time and currency format, and Keyboard or input method that you'd like to use.

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After this is done click on Next.


4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.

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This will open the Windows 7 System Recovery Options.

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5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.

No participation is required on your part at this time, wait till it has finished and the next window opens.

6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next

7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.

8.  The Startup Repair tool will now search for problems in the system files.

If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.


9.  Startup Repair will now attempt to repair whatever problems it found with system files.  

Note:  If Startup Repair did not find any problems with system files you won't see this step.

Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window.

10.  Click on Finish, this will restart your computer.

It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.


 


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#12 MaaD

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Posted 21 October 2017 - 12:11 PM

Hey guys, thanks for all the help/instructions. I was able to start the machine...somewhat... tapping the F8 key...but this is what I am presented with.



#13 FreeBooter

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Posted 21 October 2017 - 12:36 PM

It looks like either graphic card or LCD screen malfunctioning.

Test the LCD display and graphic card states by booting your computer into BIOS setup utility. If the problem resolves within BIOS setup utility then buggy graphic card driver is causing the problem.


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#14 MaaD

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Posted 21 October 2017 - 12:39 PM

I can't see anything, no text, icon, nothing.



#15 dc3

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Posted 21 October 2017 - 12:45 PM

Do you have or have access to a monitor that you can use to see if there is an image after the computer boots?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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