Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

XP Pro takes 45 min to boot


  • Please log in to reply
14 replies to this topic

#1 paulbradley69

paulbradley69

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:32 AM

Posted 19 October 2017 - 02:19 PM

I have a customers computer that takes 45+ min to boot into windows. Once it is in windows everything works fine. The computer is not on the internet and hasn't been for like 6 years. Scanned for viruses and malware anyway with nothing found. Tested hard drive and no issues. Disabled EVERYTHING in msconfig and no help. Uninstalled all the drivers I could, no help. ghosted drive to another hard drive which took normal time like other drives I have ghosted but no change. Can not run repair, takes 5-6 hours to get to 9 min mark and never goes further. Can not boot to safe mode, gets to mup.sys and stops. Install clean os and works great but they have proprietary software that the manufacturer doesn't support anymore so they wont help getting it back running. Upgraded to vista (took 6-7 hours) then to 7 (took 30-40 min) and it boots fine, but they software wont work with either. I can boot and get to registry and everything but don't see anything that would cause this. Put hard drive in another computer that xp didn't blue screen on and it boots slow too, but work fine once in windows like with the original computer. Any help or suggestions would be greatly appreciated.



BC AdBot (Login to Remove)

 


m

#2 hamluis

hamluis

    Moderator


  • Moderator
  • 54,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:32 AM

Posted 19 October 2017 - 02:28 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 JohnC_21

JohnC_21

  • Members
  • 20,553 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:32 AM

Posted 19 October 2017 - 03:22 PM

In addition to what Louis posted, check your Event Viewer for possible clues.

 

https://eventlogxp.com/blog/windows-boot-performance-diagnostics-1/

 

I have not used it but there is a program called BootVis for diagnosing long boot times.

 

https://www.cnet.com/forums/discussions/windows-xp-takes-a-long-time-to-startup-104607/

 

Edit you can check all your services and startup items using AutoRuns. For anything not required you can uncheck the box next to the item. I would do this on the ghosted drive.


Edited by JohnC_21, 19 October 2017 - 03:37 PM.


#4 paulbradley69

paulbradley69
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:32 AM

Posted 19 October 2017 - 03:54 PM

Thanks I will try those. Was trying something else so have to wait till it boots up again. Will probably be in he morning when I post the results.



#5 hamluis

hamluis

    Moderator


  • Moderator
  • 54,304 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:03:32 AM

Posted 19 October 2017 - 04:09 PM

We are in no hurry :).

 

Louis



#6 paulbradley69

paulbradley69
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:32 AM

Posted 19 October 2017 - 04:22 PM

Ok I tried what I was working on before I waited the almost hour to reboot and have found a few things. I reinstalled a fresh os on a different drive and copied the registry off that. Saved the old registry and replaced them all and computer booted up fast. Shut down and copied the original ones back one at a time and it seems the DEFAULT registry file is the issue. The file size of the new default file is 256k whereas the original file is 360mb. Not sure if this is any help. There is also a default.sav file in there that is only 111 mb. Wondering if maybe backup the default again and renaming the default.sav to just default. I am trying to load hive the default file on this computer to see whats in there but it is taking FOREVER to even load that. Does anyone know what is in this file? Seems strange to have that huge of a difference.



#7 paulbradley69

paulbradley69
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:32 AM

Posted 19 October 2017 - 04:23 PM

Ok I tried what I was working on before I waited the almost hour to reboot and have found a few things. I reinstalled a fresh os on a different drive and copied the registry off that. Saved the old registry and replaced them all and computer booted up fast. Shut down and copied the original ones back one at a time and it seems the DEFAULT registry file is the issue. The file size of the new default file is 256k whereas the original file is 360mb. Not sure if this is any help. There is also a default.sav file in there that is only 111 mb. Wondering if maybe backup the default again and renaming the default.sav to just default. I am trying to load hive the default file on this computer to see whats in there but it is taking FOREVER to even load that. Does anyone know what is in this file? Seems strange to have that huge of a difference.



#8 paulbradley69

paulbradley69
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:32 AM

Posted 19 October 2017 - 04:24 PM

Ok, so renaming the file didn't help. back to slow boot. once it boots fully I'll run those programs and post what I get.


Edited by paulbradley69, 19 October 2017 - 04:29 PM.


#9 JohnC_21

JohnC_21

  • Members
  • 20,553 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:32 AM

Posted 19 October 2017 - 04:40 PM

XP had a repair folder that contains a backup of the registry hives when first installed but this will not help as Software was installed and the repair folder hives do not have these keys. This is the Software hive I am speaking of. Now I don't know if replacing the Default hive from the repair folder would work in regards to the proprietary software. If you do this give the Default hive in the config folder a .bak extension first. Repair folder is located in C:\Windows.

 

Doing a Restore Point before the problem and after the install of the proprietary software would also replace the registry hives. 

 

I don't recommend registry cleaners but if you have a ghosted drive then use regseeker to clean the registry on the ghosted drive. Do this if using Default from the repair folder doesn't work.



#10 paulbradley69

paulbradley69
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:32 AM

Posted 19 October 2017 - 04:58 PM

ok I just tried that file out of the repair and it is booting slow with it too.



#11 Havachat

Havachat

  • Members
  • 871 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sleepy Hollow - Geelong - Go Cats.
  • Local time:08:32 PM

Posted 19 October 2017 - 05:07 PM

Unplug all USB devices and leave only the Keyboard attached , can you get to safe mode now and get past mup.sys ?   { = USB Driver Issues }.

If so restart and check your Bios settings are also correct.

 

If chkdsk was ever started that can also take along time to perform , if it was , take the XP Drive out and slave it to another PC and perform chkdsk on that PC.

 

Or an Older / Fix ! -  Similar Post from BC - https://www.bleepingcomputer.com/forums/t/393442/windows-xp-freezes-at-mupsys-in-safe-modeno-administrator-passowrd/


Edited by Havachat, 20 October 2017 - 02:54 AM.


#12 paulbradley69

paulbradley69
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:32 AM

Posted 19 October 2017 - 08:10 PM

http://speccy.piriform.com/results/dnPMO6xzDMOiIM4rijPalkq

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by 2020tech (administrator) on 19-10-2017 at 19:44:40
Running from "C:\Documents and Settings\2020tech\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: OptiPlex GX520 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/19/2017 04:23:01 PM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5669, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00011980. Processing media-specific event for [explorer.exe!ws!]
 
Error: (10/19/2017 10:37:21 AM) (Source: Windows Product Activation) (User: )
Description: Due to hardware changes on this computer, you will need to reactivate your Windows product.
 
Error: (10/11/2017 09:21:24 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Software Update for Web Folders  (English) 12 -- Error 1316. A network error occurred while attempting to read from the file: C:\WINDOWS\system32\RosebudMUI.msi
 
Error: (10/11/2017 12:51:55 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Software Update for Web Folders  (English) 12 -- Error 1316. A network error occurred while attempting to read from the file: C:\WINDOWS\system32\RosebudMUI.msi
 
Error: (10/10/2017 11:45:42 PM) (Source: MsiInstaller) (User: XRAY)
Description: Product: Microsoft Software Update for Web Folders  (English) 12 -- Error 1316. A network error occurred while attempting to read from the file: C:\WINDOWS\system32\RosebudMUI.msi
 
 
System errors:
=============
Error: (10/19/2017 07:44:25 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}.
The error: "%%2 = The system cannot find the file specified.
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 07:44:25 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {C2BFE331-6739-4270-86C9-493D9A04CD38}.
The error: "%%2 = The system cannot find the file specified.
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 07:44:25 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}.
The error:  "%%2 = The system cannot find the file specified.
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 07:44:24 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {C2BFE331-6739-4270-86C9-493D9A04CD38}.
The error:
"%%2 = The system cannot find the file specified.
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 07:44:00 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}.
The error: "%%2 = The system cannot find the file specified.
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 07:44:00 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}.
The error: "%%2 = The system cannot find the file specified."
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 04:47:50 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}.
The error: "%%2 = The system cannot find the file specified.
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 04:47:50 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}.
The error: "%%2 = The system cannot find the file specified."
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 04:08:30 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}.
The error: "%%2 = The system cannot find the file specified.
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Error: (10/19/2017 04:08:30 PM) (Source: DCOM) (User: XRAY)
Description: Unable to start a DCOM Server: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}.
The error: "%%2 = The system cannot find the file specified.
Happened while starting this command: C:\WINDOWS\system32\igfxsrvc.exe -Embedding
 
Microsoft Office Sessions:
=========================
 
=========================== Installed Programs ============================
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.246 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.05) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.05 - Adobe Systems Incorporated)
Canon iP6210D (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP6210D) (Version:  - )
Intel® Network Connections 17.1.55.0 (HKLM\...\{47D73AFC-EC15-4B22-96D8-FC4487EBBE57}) (Version: 17.1.55.0 - Intel)
InterBase (HKLM\...\InterBase) (Version:  - )
iScan (HKLM\...\iScan) (Version:  - )
Java 7 Update 21 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217021FF}) (Version: 7.0.210 - Oracle)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.1.9.5 - Sun Microsystems, Inc.) Hidden
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation) Hidden
Onyx-RAD Professional Workstation (HKLM\...\Onyx-RAD Professional Workstation) (Version:  - )
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 8.0 - Dell)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6602 - Realtek Semiconductor Corp.)
Roxio Creator Audio (HKLM\...\{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}) (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Copy (HKLM\...\{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}) (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Data (HKLM\...\{08E81ABD-79F7-49C2-881F-FD6CB0975693}) (Version: 3.7.0 - Roxio) Hidden
Roxio Creator DE (HKLM\...\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}) (Version: 10.1 - )
Roxio Creator DE (HKLM\...\{ED439A64-F018-4DD4-8BA5-328D85AB09AB}) (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Tools (HKLM\...\{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}) (Version: 3.7.0 - Roxio) Hidden
Roxio Express Labeler 3 (HKLM\...\{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}) (Version: 3.2.1 - Roxio) Hidden
Roxio Update Manager (HKLM\...\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 6.0.0 - Roxio) Hidden
Sentinel System Driver 5.41.0 (32-bit) (HKLM\...\{791CAF6C-90A3-11D4-8306-00D0B72E1DB9}) (Version: 5.41.0 - Rainbow Technologies)
TeraCopy 2.3 beta 2 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
WIBU-KEY Setup (WIBU-KEY Remove) (HKLM\...\{00060000-0000-1004-8002-0000C06B5161}) (Version: Version 3.30 of 2002-Sep-25 (Setup) - WIBU-SYSTEMS AG)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows XP Service Pack 4 (HKLM\...\Windows XP Service Pack) (Version: 20141115.000000 - Charalampos Kazakos  )
 
========================= Memory info: ===================================
Percentage of memory in use: 18%
Total physical RAM: 3574.07 MB
Available physical RAM: 2901.6 MB
Total Virtual: 5455.72 MB
Available Virtual: 5274.43 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:465.76 GB) (Free:327.56 GB) NTFS
3 Drive e: (HP v221w) (Removable) (Total:15.22 GB) (Free:3.59 GB) FAT32
 
========================= Users: ========================================
User accounts for \\XRAY
 
2020tech                 Administrator            ASPNET                   
Guest                    HelpAssistant            SUPPORT_388945a0         
 
 
**** End of log ****

Edited by hamluis, 21 October 2017 - 07:04 AM.


#13 JohnC_21

JohnC_21

  • Members
  • 20,553 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:32 AM

Posted 19 October 2017 - 08:38 PM

Nothing jumps out except the igfxsrvc.exe which relates to the graphics. If you have the Optiplex GX520 try reinstalling the graphics driver on the ghosted drive.

 

http://www.dell.com/support/home/us/en/04/product-support/product/optiplex-gx520/drivers

 

Edit: The USB flash drive is not connected when booting, correct?


Edited by JohnC_21, 19 October 2017 - 08:39 PM.


#14 paulbradley69

paulbradley69
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:32 AM

Posted 20 October 2017 - 09:05 PM

John, this was the test computer so I didnt want to waste time installing the drivers since I was ghosting the system back multiple times after I made changes that didnt work.

 

  Finally found the culprit. Was a registry entry (multiple) located at hkey_users\.default\software\microsoft\windows\currentversion\internet settings\digest\hosts. There was an entry replicated thousands of times there and was still replicating. Took over 10 minutes to delete that entry but computer booted in about a minute afterwards. When I looked back it was starting to add the entries again so I had to change permissions for system on the digest tree. Got that info from another site after i found the bad registry location. So far computer is running great now. I want to thank everyone for their help and suggestions. If I have any other issues with this I'll post back on here. Can't post the other location as a link because every time I try (using IE) once I open the link box it wont let me hit ok, cancel or exit it, have to reload then unfortunately retype this all over again.



#15 JohnC_21

JohnC_21

  • Members
  • 20,553 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:32 AM

Posted 20 October 2017 - 09:33 PM

Very Nice Troubleshooting. Thanks for taking the time to post an update and solution. 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users