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Chronos 7 Windows 7 PC Running Slow, Using Memory - Where to Start?


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11 replies to this topic

#1 kennethholland

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Posted 19 October 2017 - 12:46 PM

Hi Everyone,

 

I'm new here so I finally needed to post...

 

As I stated in the title, I have a Samsung Series 7 Chronos Running Win 7 with 8MB of Ram.

 

My computer has been getting slower and slower (never heard that before...right??), boots up

slower and is hogging more memory (usually 5-6 MB).

 

My QUESTION: Where do I start to return my PC for faster performance?  Is it time to reinstall

Windows?

 

I'm not sure where to start so some guidance would be greatly appreciated. :)

 

Kenneth


Edited by kennethholland, 19 October 2017 - 12:46 PM.


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#2 hamluis

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Posted 19 October 2017 - 01:03 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 kennethholland

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Posted 19 October 2017 - 01:20 PM

Hi Louis,
 
Thanks for getting back to me on this.
 
Here you go:
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by Kenneth Holland (administrator) on 19-10-2017 at 11:12:01
Running from "C:\Users\Kenneth Holland\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: 700Z3C/700Z5C Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/19/2017 07:20:38 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/18/2017 08:49:36 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: HTTP status 403: The client does not have sufficient access rights to the requested server object.
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
Context: Windows Application, SystemIndex Catalog
Details: The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.
Details:The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
 
System errors:
=============
Error: (10/18/2017 08:39:45 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (10/18/2017 08:39:45 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.
 
Error: (10/17/2017 07:34:13 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.253.865.0).
 
Error: (10/17/2017 07:34:13 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
New Signature Version: 
Previous Signature Version: 1.253.785.0
Update Source: %NT AUTHORITY59
Update Stage: 4.10.209.00
Source Path: 4.10.209.01
Signature Type: %NT AUTHORITY602
Update Type: %NT AUTHORITY604
User: NT AUTHORITY\SYSTEM
Current Engine Version: %NT AUTHORITY605
Previous Engine Version: %NT AUTHORITY606
Error code: %NT AUTHORITY607
Error description: %NT AUTHORITY608
 
Error: (10/17/2017 07:23:27 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (10/17/2017 07:23:27 AM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.
 
Error: (10/15/2017 10:14:45 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (10/15/2017 04:33:11 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (10/15/2017 04:33:11 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service terminated with service-specific error %%-1073473535.
 
Error: (10/15/2017 09:10:17 AM) (Source: Service Control Manager) (User: )
Description: The Bluetooth OBEX Service service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.
 
Microsoft Office Sessions:
=========================
Error: (10/19/2017 07:20:38 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (10/18/2017 08:49:36 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: HTTP status 403: The client does not have sufficient access rights to the requested server object.
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801). The catalog is corrupt
 
Error: (10/18/2017 08:39:45 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801). 4700
 
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3DXChat 2.5 build 363 (HKLM-x32\...\3DXChat 2.5_is1) (Version:  - SexGameDevil)
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Evernote v. 6.5.4 (HKLM-x32\...\{D47E7D82-0D98-11E7-A6D6-005056951CAD}) (Version: 6.5.4.4720 - Evernote Corp.)
ExpressCache (HKLM\...\{F9EB0DDE-931C-4E89-96B2-DE8286EDFA6C}) (Version: 1.0.64 - Diskeeper Corporation)
f.lux (HKCU\...\Flux) (Version:  - f.lux Software LLC)
FileZilla Client 3.27.1 (HKLM-x32\...\FileZilla Client) (Version: 3.27.1 - Tim Kosse)
Fotogalerija Windows Live (HKLM-x32\...\{E59969EA-3B5B-4B24-8B94-43842A7FBFE9}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
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Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Mozilla Firefox 47.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0.2 (x86 en-US)) (Version: 47.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.2.6148 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Multimedia POP (HKLM-x32\...\{119B7882-19D7-4BE7-A417-29BB479D3ABE}) (Version: 1.0 - )
NVIDIA Graphics Driver 296.87 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 296.87 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
OBS Studio (HKLM-x32\...\OBS Studio) (Version: 20.0.1 - OBS Project)
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
Poczta usługi Windows Live (HKLM-x32\...\{64376910-1860-4CEF-8B34-AA5D205FC5F1}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Podstawowe programy Windows Live (HKLM-x32\...\{7A9D47BA-6D50-4087-866F-0800D8B89383}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Pošta Windows Live (HKLM-x32\...\{7BA19818-F717-4DFB-BC11-FAF17B2B8AEE}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Raccolta foto di Windows Live (HKLM-x32\...\{ED16B700-D91F-44B0-867C-7EB5253CA38D}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Ralink RT2870 Wireless LAN Card (HKLM-x32\...\{28DA7D8B-F9A4-4F18-8AA0-551B1E084D0D}) (Version: 1.5.6.0 - Ralink)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.50.1123.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7891 - Realtek Semiconductor Corp.)
S Agent (HKLM\...\{0052BF58-5307-4F7D-A379-8F4EC9212FA8}) (Version: 1.1.58 - Samsung Electronics Co., Ltd.) Hidden
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Samsung Update (HKLM-x32\...\{0BC4AC38-E7C5-4394-A6BD-32CDCE2C8B9D}) (Version: 2.2.36 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.49.0 - SAMSUNG Electronics Co., Ltd.)
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.40 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.40.103 - Skype Technologies S.A.)
Software Launcher (HKLM-x32\...\{B750B5C2-CC17-4967-905B-29F4EB986131}) (Version: 1.0.2 - Samsung Electronics CO., LTD.)
Strongvault Online Backup (HKLM-x32\...\{5E33D30D-D896-4D92-B033-5F45819B2937}) (Version: 5.0.2.34 - Strongvault Online Backup) Hidden
User Guide (HKLM-x32\...\{BAE68339-B0F6-4D33-9554-5A3DB2DFF5DA}) (Version: 2.0 - Samsung Electronics CO., LTD.)
Web Launch Recorder (HKCU\...\WebLaunchRecorder) (Version: 2.0 - )
Windows Live 程式集 (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Συλλογή φωτογραφιών του Windows Live (HKLM-x32\...\{C00C2A91-6CB3-483F-80B3-2958E29468F1}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Основные компоненты Windows Live (HKLM-x32\...\{E83DC314-C926-4214-AD58-147691D6FE9F}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Почта Windows Live (HKLM-x32\...\{B63F0CE3-CCD0-490A-9A9C-E1A3B3A17137}) (Version: 15.4.3502.0922 - Корпорация Майкрософт) Hidden
Фотоальбом Windows Live (HKLM-x32\...\{77F69CA1-E53D-4D77-8BA3-FA07606CC851}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Фотогалерия на Windows Live (HKLM-x32\...\{4444F27C-B1A8-464E-9486-4C37BAB39A09}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
גלריית התמונות של Windows Live (HKLM-x32\...\{CE929F09-3853-4180-BD90-30764BFF7136}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
بريد Windows Live (HKLM-x32\...\{0A4C4B29-5A9D-4910-A13C-B920D5758744}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
معرض صور Windows Live (HKLM-x32\...\{FBCA06D2-4642-4F33-B20A-A7AB3F0D2E69}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 79%
Total physical RAM: 7973.54 MB
Available physical RAM: 1617.52 MB
Total Virtual: 15945.25 MB
Available Virtual: 7352.95 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:909.52 GB) (Free:747.45 GB) NTFS
 
========================= Users: ========================================
User accounts for \\KENNETHHOLLAND
 
Administrator            Guest                    Kenneth Holland          
UpdatusUser              
 
 
**** End of log ****


http://speccy.piriform.com/results/U5U22OfLXWg37BF1XModA7W
 


Edited by hamluis, 19 October 2017 - 02:10 PM.
Merged posts - Hamluis.


#4 hamluis

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Posted 19 October 2017 - 02:19 PM

First thing to try...let's attempt to negate the catalog index/search errrors.

 

Corrupt Index Fix, Aura - http://www.bleepingcomputer.com/forums/t/565239/dell-laptop-running-slowly/page-2#entry3620243

 

I would also uninstall Driver Booster.  Literally...it serves no purpose, since all hardware drivers needed on a given system...should be available at the website of system manufacturer or the motherboard manufacturer.  Any program installed which uses drivers will typically have its own update mechanism built into the software installed.  And...working drivers for hardware can be found on the Driver CD/DVD which comes with the hardware or system.

 

Louis



#5 kennethholland

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Posted 19 October 2017 - 02:27 PM

Hi Louis,

 

Ok. I'm going to run this tonight before bed...then get back you.

 

I also uninstalled Driver Booster.

 

Thanks for your help :)

 

Kenneth


Edited by hamluis, 19 October 2017 - 04:13 PM.


#6 kennethholland

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Posted 20 October 2017 - 09:10 AM

Hi Louis,

 

I rebuilt the index.  It reindexed a little 21K items in case you need to know.

 

What is my next step?

 

Thanks again! :)

 

Kenneth



#7 hamluis

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Posted 20 October 2017 - 09:34 AM

How is the system running?

 

Chrome reflects high RAM usage, IMO.  Ditto for Malwarebytes.  That could mean adware/malware, IMO.

 

Louis


Edited by hamluis, 20 October 2017 - 10:19 AM.


#8 kennethholland

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Posted 20 October 2017 - 09:45 AM

Accd to Task Manager The RAM running is at 3.8 which is better for sure.

 

I think I may need to have more stuff running like I usually do.

 

Right now I just have Chrome open.

 

Thoughts?

 

Ken


Edited by hamluis, 20 October 2017 - 10:19 AM.


#9 kennethholland

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Posted 23 October 2017 - 07:14 PM

Hi Louis,

 

Any specific scans I should run for malware?

 

Ken



#10 hamluis

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Posted 24 October 2017 - 08:00 AM

If you suspect malware...you should initiate a new topic (we don't do malware in this forum) at BC's Am I Infected Forum.

 

Louis



#11 kennethholland

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Posted 24 October 2017 - 04:50 PM

Ok thanks Louis.

 

Ken



#12 Willy22

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Posted 28 October 2017 - 12:03 PM

- Why is Chrome using so much memory ? Too many plugns ? Install PcWinTech's Cleanmem. It will reduce memory usage every 10 minutes.

- Run GSmartControl. Make a snapshot of the "Attrubutes" tab and post that in this thread. How many pink lines show up ? I fear your HD is in the 1st stages of failing.

(https://gsmartcontrol.sourceforge.io/home/index.php)






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