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PC wont start in normal mode


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#1 MoonPower

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Posted 19 October 2017 - 09:55 AM

My pc won't start in normal mode, only selective startup. I have tried safe boot to try to fix this, but that didn't help. Does anyone know what I can do to remedy this? Also on startup of my recent build I get a message: "There is no disk in the drive. Please insert a disk into drive D." That message may appear at anytime, but not very often and mainly at startup. I don't know what drive d is. Thank you.



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#2 britechguy

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Posted 19 October 2017 - 10:09 AM

What version of Windows 10 were you running when this began to occur?

 

If it was 1703 or earlier, I'd suggest you try following the instructions for Updating Windows 10 using the Windows 10 ISO file.

 

I suspect updating to the latest Version, which reinstalls a huge part of Windows 10, will end up correcting the corruption that's given rise to your issue.

 

If you have backups of your previously working system image you could try restoring from that, too.  You really should take a system image before you upgrade versions of Windows 10 as well but in this situation that's close to impossible.  You could and should consider pulling the hard drive from your system and connecting it as an external drive on another so you can back up your user data at a minimum before going further.


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#3 MoonPower

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Posted 19 October 2017 - 03:50 PM

Thanks britechguy. I have Windows 1703, but I don't know anything about ISO files. I was doing my own research and found out that it didn't really matter about having my pc start in normal mode or selective. Everything appears to be working fine here. So I guess I won't worry about it. The other problem I may have fixed by going into the registry. The message: "There is no disk in the drive. Please insert a disk into drive D." HKLM / System / Controlset001 / Control / Windows / Errormode and change the value from 0 to 2. I was getting that pop up after starting up pc of a morning. Sometimes at different times of the day. I think I fixed that though. I have not seen the message again. Thanks for your help.



#4 dc3

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Posted 20 October 2017 - 09:13 AM

Did you make any changes in System Configuration


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#5 MoonPower

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Posted 20 October 2017 - 11:48 AM

dc3, No changes were made to System Configuration. But I can't help but wonder if it has to do with Services. Just a hunch.



#6 dc3

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Posted 20 October 2017 - 11:56 AM

In order to start in Selective startup you would need to alter the startup type in the System Configuration, the command for this is msconfig.

 

To see if this is related to a service you can run a Clean Boot.

 

How to perform a Clean Boot.

Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.

 Press the Windows key OS4o0pO.png and the R key to open Run, then type msconfig in the search box.  This will open System Configuration.

If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation.

1. Click/tap on the General tab.   

2. Click/tap on the Selective startup option.

3. Remove the check mark in the Load startup items  check box.

clean-boot-1.png

4.  Click on the Services tab.

5.  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running.

6.  Click Disable all, this will remove all of the check marks in the Services list.

clean-boot2.png

7.  Click on Hide all Microsoft services.  Click on Apply then OK  

clean-boot3.png

Click on Restart in the window that opens.

When the computer is restarted it will boot normally.  

If the problem does not continue after the restart please do the following.

8.  Divide the number of these services by two and you place checks in the first half of these, then restart the computer.
 
9.  If the problem doesn't return in those services remove the checks and place checks in the remaining services and restart the computer.

10.  When you find which half the service is in go on to the next step.  

11. The half which has the service causing this problem remove half of the checks as you did previously to see which half has this service.  Restart the computer.  

12.  If it isn't in the first half of these services, do the same with the last half of the services.

13.  Once you have narrowed it down to the last three or four services remove the checks one at a time till you find the service at fault.

Once you have found the service post it in your topic.  Do not take any action until I suggest the next step.
 


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#7 MoonPower

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Posted 21 October 2017 - 09:33 AM

dc3

   I'm afraid that I'm going to let it ride. The system doesn't do anything out of the ordinary as far as I can see. No problems to speak of. I did do a Clean Boot though. It wants to stay in Selective startup even in Safe Boot. Thanks for all the help you have provided though. Take care.



#8 dc3

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Posted 21 October 2017 - 10:01 AM

:thumbup2:


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