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Windows 7 Freezing/Crashing No BSOD


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#16 Chazzen

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Posted 05 November 2017 - 11:07 PM

 

However, when this happened I hit CtrlScrollScroll again to attempt a BSOD but it did nothing--or so I thought. Upon restarting another file the same exact size as the last (RAM limitation?) appeared. This time instead of being named 'MEMORY.DMP' (which I still have by the way) it is now named 'DUMP2d56.tmp'.

Just curiously, who told you about this? :)

Can you try putting your graphics card on another PCI slot? I'll come back with more suggestions later...

 

Sorry for such a late response...my classes have had me really busy recently once again.

 

I learned of that as I was trying to identify the issue. Initially believing it to be driver-related I was hoping a BSOD before the Freeze occurred would net me positive results. So, I found a way to enable it within the registry and set to work trying to get it to work right before the PC froze. I tested it within safe-mode just to ensure it did indeed work (it did), and then tried it in normal mode. Unfortunately, CtrlScrollScroll just made the computer immediately freeze and do the distortion immediately. No matter what I tried it would always do a freeze at any point in normal mode. That's why I still think it is a driver issue of some sort. As it works in Safe Mode but not normal.

 

I can try that but will need to do it some-time tomorrow night after classes.

 

Thanks again for all the help. :)



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#17 Chazzen

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Posted 18 November 2017 - 04:21 AM

Can you try putting your graphics card on another PCI slot? I'll come back with more suggestions later...

I've now done so and it doesn't seem to have made a difference. I did have trouble getting it to detect one of my monitors at first but was able to fix it after about 15 minutes.

 

I did try crashing the computer with what I did before but instead the programs themselves just crash. I can't even open windows media player or Vegas without both of them immediately stop responding and explorer following after. It does take around ~5 mins for the program to full crash (aka it stays on screen and nothing will kill it) including explorer. I actually got the first hang explorer crash when in 'Steam' which followed with Steam crashing. Steam itself refuses to start now as it is still running in the background in a 'hung' state. Explorer was like that for about 20 minutes until it finally ended. It seems that everything is being held up by steam being stuck in a hung state.

 

So, I can't use WMP, Steam, or Vegas now. Going to force a BSOD again to see if it'll work (doubtful) and restart the comp.

 

Sorry for the really late response, been a very busy month.

 

On an unrelated note: My 'C' drive has about 60 GBs missing. By that, I mean that everything on 'C' says that it is '94 GB' in total. However, when looking under computer, it says that '152 GB' has been used. This was not the case previously. Within a day I've lost 10 GB worth of space. I'm not sure what is causing this but it is going at worrying pace. I only have around 15 GB left...so I'll have to start looking for stuff to delete...

 

Going to attach a few error messages and other things to this in case they are helpful.

 

EDIT: Well, I did get a Blue Screen of Squiggly lines this time when CtrlScrollScroll was used:

 

Attached File  bluescreenkinda.jpg   75.56KB   0 downloads

Attached Files


Edited by Chazzen, 18 November 2017 - 04:31 AM.


#18 bwv848

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Posted 21 November 2017 - 10:50 PM

 

EDIT: Well, I did get a Blue Screen of Squiggly lines this time when CtrlScrollScroll was used:

I wouldn't bother manually initiating BSODs with the Scroll Lock key. That technique is not used in cases like yours. But by any chance did it create any MEMORY.DMP file in the Windows directory?

 

On an unrelated note: My 'C' drive has about 60 GBs missing. By that, I mean that everything on 'C' says that it is '94 GB' in total. However, when looking under computer, it says that '152 GB' has been used. This was not the case previously. Within a day I've lost 10 GB worth of space. I'm not sure what is causing this but it is going at worrying pace. I only have around 15 GB left...so I'll have to start looking for stuff to delete...

Not sure whether if this is related to the hangs. Perhaps you may find Folder Size helpful?

 

I am truly scratching my head regarding your system, but I'll try to fight until the end. :) The first drastic step I'd take is to reinstall Windows clean. (That is, an installation with all Windows Updates installed and no third-party programs installed.) If you still encounter hangs, then I would try this hardware stripdown procedure: http://www.carrona.org/strpdown.html

 

Apart from that, in the mean time, I would highly consider update your BIOS but if and only if you are confident enough to do so. There is a chance that the BIOS could have some compatibility bug and the surest way to rule that out is to update it.


Edited by bwv848, 21 November 2017 - 10:51 PM.

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#19 Chazzen

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Posted 25 November 2017 - 03:04 AM

-snip-

Thanks for all your help. Since I last responded the issue has gotten worse and happened ~3 times tonight alone. I've just decided to go ahead and upgrade my PC ahead of schedule and change out the CPU/MB and install a new OS. I'm fairly certain that should fix whatever the issue has been.

 

I'd consider waiting to do so but this has been affecting my University work...so I think I need to figure this out before the entire PC just stops working. This thread can be locked at this point if need-be.

 

Thanks again.



#20 bwv848

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Posted 25 November 2017 - 06:26 PM

You're welcome! Good luck with the new mobo and CPU!

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#21 Chazzen

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Posted 07 December 2017 - 12:34 PM

You're welcome! Good luck with the new mobo and CPU!

Well, all was okay for the first week or two for the most part. Seemed to be only minor issues I had to fix with installing a new OS, Mobo, and CPU.

 

Welp, it just happened again. I was playing a game I had played multiple times after install--previously with no issues--when suddenly both my screens went black. Then when the main monitor came back it was the same exact kind of distortion effect as before. The only difference was that the computer auto-shutdown and restarted itself (I previously had to do it manually as the computer stayed on).

 

When it restarted, I actually got a pop-up telling me "Windows has recovered from an unexpected shutdown." I previously never got this, and it even said that the computer did, in fact, Blue Screen. Something I had been guessing was what happened, but never could confirm as the screen would always just distort.

 

The pop-up:

Attached File  combined.jpg   91.93KB   0 downloads

 

As this computer is freshly installed (I formatted the drives except for the one with documents), I'm going to do the same steps as I did before and attach them to this post.

 

Speccy (Which refused to continue past 'checking CPU' in Admin mode and went up to 7GBs of RAM before I killed it. Once in default mode it worked fine.): http://speccy.piriform.com/results/C0ILiPKVh1ZQ0fRgWzEHePr

 

Sysnative attached here:

Attached File  SysnativeFileCollectionApp.zip   594.86KB   2 downloads



#22 bwv848

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Posted 09 December 2017 - 10:21 PM

Hi,

 

Definitely not the same as the previous BSODs (if I remember correctly!)... just a plain old 0xD1. Can you run Driver Verifier for 24 hrs?

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#23 Chazzen

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Posted 10 December 2017 - 12:13 PM

 

Hi,

 

Definitely not the same as the previous BSODs (if I remember correctly!)... just a plain old 0xD1. Can you run Driver Verifier for 24 hrs?

Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista

 

Hmm, interesting. I find it strange that it did the same thing as the other hangs/crashes (refused to show the BSOD and distorted the screen).

 

I'll do the driver verifier after this week (as I have Finals unfortunately).

 

Thanks for the help once again!



#24 bwv848

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Posted 11 December 2017 - 10:25 PM

You're welcome! Good luck with your exams! :)


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#25 Chazzen

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Posted 19 December 2017 - 08:56 PM

You're welcome! Good luck with your exams! :)

Luckily, I was able to get through the bulk of my Finals with no issues...but as I was gathering information to return a book my computer decided to randomly Blue Screen (distorted once again).

 

I haven't had time to run the driver verifier yet, as my Finals actually just ended today hah. But, I thought I might as well go ahead and attach a new Sysnative report just-in-case it might be useful or different.

 

However, I will be gone for a week as I have family commitments out-of-town. Once I'm back, I'll run it through to hopefully figure out what is--finally--happening.

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