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Windows 10 fall update broke on my father's computer


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#1 MadmanRB

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Posted 19 October 2017 - 12:10 AM

Well this is a situation my father's computer cannot boot into windows 10 at all right now where I see nothing but a blank screen no text no nothing. I can't even get into the login screen or the operating system proper so bringing up Speccy is out of the question. Fortunately the system does have Linux and that works fine but I hope I don't have to reinstall Windows which means I also would have to reinstall Linux which is going to be doubly a pain in the butt.

Here's the information on the hardware that I have:


Motherboard: Gigabyte GA-H97-D3H
Processor: Intel Core i5 4460
Memory: 16GB DDR3 1333 Corsair Vengeance
HDD: Seagate Barracuda 1TB HDD
PSU: Cooler Master Silent Pro M 600W
And a HP optical drive


If these specs look familiar these are my old specs I gave my father my old computer when I built my new one there is no graphics card in this only integrated Intel graphics provided by the core i5 4460

Edited by MadmanRB, 19 October 2017 - 12:11 AM.

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#2 Goddess_Bastet

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Posted 19 October 2017 - 04:37 AM

I had no problems immediately after but upon restarting I too had the black screen, however I left it for 30 minutes & log in screen appeared.
How long have you left the black screen to see if things progress?

#3 MadmanRB

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Posted 19 October 2017 - 08:14 AM

I left it on for a while actually didn't actually see how long it was to be honest with you but it was blank for a very very long time. Then when I try to reboot the computer the screen is still blank.

I'm going to try recovery mode

Edited by MadmanRB, 19 October 2017 - 08:15 AM.

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#4 britechguy

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Posted 19 October 2017 - 10:05 AM

Another thing you could try, and I would before going "thermonuclear" and having to recover all his user data and reinstall Windows 10 from scratch, is to use the method for Updating Windows 10 using the Windows 10 ISO file.

 

I know that the update is, in theory, already applied, but if you're not booting into Windows 10 I have to believe it won't be recognized as having been applied.  This technique allows you to employ the "Keep apps and files" option, which maintains all your apps and files.

 

It's worth a shot.   If you do end up going this route please do report back on how it worked out.


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#5 JohnC_21

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Posted 19 October 2017 - 10:15 AM

If you reinstall Windows there is no need to reinstall Linux. What would need to be done is a Grub reinstall or repair. Post in the BC linux forum for the solution.

 

Click on the "Drive Options (Advanced) link and delete all the Windows partitions then install to the unallocated space.

 

 

 

windows-8-clean-install-11-5807121a3df78



#6 Rocky Bennett

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Posted 19 October 2017 - 01:09 PM

If you reinstall Windows there is no need to reinstall Linux. What would need to be done is a Grub reinstall or repair. Post in the BC linux forum for the solution.

 

Click on the "Drive Options (Advanced) link and delete all the Windows partitions then install to the unallocated space.

 

 

 

windows-8-clean-install-11-5807121a3df78

 

 

I agree. With just the target drive plugged in where you want Windows (physically unplug the Linux drive) you can just install Windows onto that drive. When you are happy that Windows is installed and settled in, then plug in the Linux drive and update the GRUB. It is a little bit of a hassle, but not really that bad.


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#7 MadmanRB

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Posted 19 October 2017 - 01:55 PM

There is only one hard drive in this machine, anyhow i am trying a few of the suggested methods and none seem to do the trick.

I may have to nuke this puppy.

Argh


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#8 JohnC_21

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Posted 19 October 2017 - 02:00 PM

Does doing the following get you into the Advanced Boot Options? Probably not because of grub but it's worth a try.

 

  • Hold the Power Button for 5 seconds or until the computer completely shuts off.
  • Press the Power Button to turn the computer on.
  • As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
  • Repeat this process 2 or 3 times until you see the Preparing Automatic Repair screen.
  • Let the computer boot to the Automatic Repair screen.
  • Click Advanced Options, and then select Troubleshoot.


#9 MadmanRB

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Posted 19 October 2017 - 02:20 PM

Yeah tried that method already and indeed grub aint letting it go through


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#10 JohnC_21

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Posted 19 October 2017 - 02:53 PM

Can you boot to Windows 10 using SuperGrub2 disk? This will detect all OSs on the disk and let you boot from them. If you get into Windows 10 then it may give you the opportunity to revert using the reset function.

 

https://www.supergrubdisk.org/super-grub2-disk/



#11 MadmanRB

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Posted 19 October 2017 - 08:51 PM

Tried it and it seems to have worked.\Took me ages though to fix it.

Strange thing is my main machine TerraRyzen took well to the update.

Must be a intel integrated graphics thing.


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#12 JohnC_21

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Posted 19 October 2017 - 09:08 PM

Can you summarize what you did to fix it? It may help other people with the same issue.



#13 MadmanRB

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Posted 19 October 2017 - 09:13 PM

I used supergrubdisk as you suggested.

I booted into windows recovery from there and was able to dance around my issue.

There are two culprits here methinks, Grub and perhaps the integrated intel apu

If you have a Intel HD Graphics 4600 on board I suggest you wait, I am unsure if this is all across the intel apu line however.


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#14 JohnC_21

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Posted 19 October 2017 - 09:18 PM

Thanks, it will be interesting to see how these major upgrades will affect dual boot systems. I have read that Macrium Reflect can image dual boot systems and restore selected partitions but I personally have not done this yet.

 

https://forum.macrium.com/Topic13439.aspx



#15 MadmanRB

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Posted 19 October 2017 - 09:20 PM

Keep in mind i am only guessing here, once the machine came back to life i gave it back to my dad so no error console i am afraid.


You know you want me baby!

Proud Linux user and dual booter.

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