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Turbo Tax Forms from 2015, 2016 not Showing in Windows 10


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#1 JazzMahn

JazzMahn

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Posted 18 October 2017 - 07:51 AM

I assisted a friend upgrade first from Windows Vista to Windows 7.  Successful upgrade.  Did over  185 updates.  Then I updated to Windows 10.  All went well with that upgrade except for one thing.  When backing up her documents, desktop, etc. in Vista I noticed three files that were direct links for backed up Turbo Tax Files.  Now after upgrading to 10 the desktop files are still there but without turbo tax installed they won't open.  I am guessing that when I install a new version of Turbo Tax (or even an older version since she does have a Turbo Tax Disk these files will open.  If I am not thinking right, please let me know.  She is really upset that the previous years files in Turbo Tax are not opening.

 

I explained that it is no different than any other program.  If you save data when you upgrade and don't have the program to refer to the data won't open.

 

Let me know if I'm wrong.  Thanks a lot.



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#2 JohnC_21

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Posted 18 October 2017 - 08:26 AM

If these are actual Turbo Tax files then yes you will need the TurboTax program installed to open them. If the person wanted to keep a record of the tax return hopefully they outputted the forms filed to a PDF.






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