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windows 10 pro 64 bit nvidia graphics not working


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#1 kidBilly

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Posted 18 October 2017 - 01:35 AM

i know there are many threads on the internet regarding this issue but im facing nvidia graphics problem in my windows 10 os for a very long time and cant resolve this issue. i can install the graphics driver (930m) but there is this yellow triangle error, there is also no nvidia graphics option when i right click the mouse on the desktop (shows only intel graphics). i have tried everything such as reinstalling the driver, tried reinstalling new windows os but still same, using DDU and reinstalling graphics again etc. i dont know what to do now, problem cant seems to be solved. PLEASE HELP ME. any suggestion to solve this issue. Attached File  img.JPG   53.24KB   1 downloads



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#2 dc3

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Posted 18 October 2017 - 09:35 AM

The NVIDIA GeForce driver is not part of Windows 10, it is installed by the OEM for the integrated graphics.  You can reset the factory settings which will install a fresh graphics driver.  You can find a good tutorial here.


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#3 kidBilly

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Posted 18 October 2017 - 10:04 AM

thanks for the reply, i have checked the link you provided but i think that process will require a recovery partition (back up) of my windows which i dont have it. so can i still do it without the recovery partition? 



#4 dc3

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Posted 18 October 2017 - 10:22 AM

If this is a OEM computer there should be a recovery partition.

 

Please post the make and model of this computer?


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#5 kidBilly

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Posted 18 October 2017 - 10:35 AM

asus notebook PC, model-A555L. it came with windows 10. But since after i got this problem and was not able to solve it, i formatted my windows 10 and reinstalled but stil in vain. And so i lost all my datas including recovery.


Edited by kidBilly, 18 October 2017 - 10:36 AM.


#6 dc3

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Posted 18 October 2017 - 11:05 AM

Not that I don't believe you, but please do the following.

 

Press the Windows key OS4o0pO.png  and the X key to open the Windows menu.

 

Select Disk Management.  When it is open create a screenshot of the content and post the image in your topic.

 

1. Download and run A Thousand Words .

2. Follow the wizard to capture a screenshot.

3. Use the built-in editor to resize, edit, or re-capture your screen shot.

4. Your screen shot will be saved to your desktop when you finish the wizard.

You can post the screenshot in your next post as an attachment.

Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options.

posting-options1.png

When you click on More Relpy Options you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you want to post, then click on Attach This File, then Add Reply.

posting-options2.png


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#7 kidBilly

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Posted 18 October 2017 - 11:28 AM

here it is

Attached Files



#8 dc3

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Posted 18 October 2017 - 11:35 AM

I would call ASUS and explain that you had to (wink wink nod nod) replace the hdd and need the installation media to reinstall Windows 10.  This actually could be the quickest way to resolve this. 


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#9 kidBilly

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Posted 18 October 2017 - 11:39 AM

sadly i cant do that :( thats why i have been searching on the internet this whole time. Thank you



#10 dc3

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Posted 18 October 2017 - 11:43 AM

I'm almost afraid to ask this... why?


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#11 coxchris

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Posted 18 October 2017 - 12:48 PM

On Nvidia GPUs Try downloading https://www.geforce.com/geforce-experience/download Once you install it it will detect your graphics card and download appropriate drivers. Once you download the driver select "Custom Installation" Once you get to Press Install to Install Driver on the buttom it will have "Perform a clean installation" checkbox make sure you check the box and hit Install  


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#12 coxchris

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Posted 18 October 2017 - 12:57 PM

In conjunction with dc3 request you can download and make a Windows 10 Media Installation disk but It would only be the OS not the recovery disk from ASUS For ex-No software that came with your OEM laptop.

 

Base on your graphics card (930m) m is for mobile. See if there any overheating occurring  If the above driver suggestion doesn't work then you have some sort of a hardware fault then you need to go contact ASUS and seek warranty repair. 


Edited by coxchris, 18 October 2017 - 12:58 PM.

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#13 JohnC_21

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Posted 18 October 2017 - 01:01 PM

Is this the driver you downloaded and installed for the 930m? Dated Oct 9 2017

 

http://www.nvidia.com/download/driverResults.aspx/125520/en-us



#14 kidBilly

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Posted 19 October 2017 - 12:02 PM

yes thats the driver i installed (version 387.92) dated oct 9 2017



#15 JohnC_21

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Posted 19 October 2017 - 12:45 PM

Because this laptop uses both intel and nvidia chipsets the driver may be ASUS specific. Is there a video driver for your model on the support site? 

 

I would suggest you follow dc3's instructions on obtaining new Windows 10 install disks. Was this computer purchased new from a retailer? The reason I ask is if you purchased from a third party Windows 10 may not be the original OS. 

 

You can determine this using the following password finder. It will list the installed OS key and the BIOS key.

 

https://github.com/Superfly-Inc/ShowKeyPlus/releases






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