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password & keyring and Chrome

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#1 lacey16


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Posted 17 October 2017 - 02:41 PM

i having been using chrome for several weeks now with no problem. Today it would not open. There is two possible causes a recent software update and problems with keyring.


When opening passwords & keys, under passwords it should show the login folder then underneath Certificates Gnome 2 key : user key storage : System trust : PGP keys : SSH keys. 


Mine shows certificates only with the related key as stated above.  No login folder. I think it fails to open Chrome because it cannot find the keyring.  I tried updating chrome no good, tried apt-get install libgnome-keyring-dev.  It did install . but nothing changed.   I would try un and reinstalling chrome but im pretty sure its the keyring password.


I tries other things from various forums but none worked. Most related to SSh keys.


Is it possible to uninstall passwords and keys and reinstall.  If not could anyone help in getting my login folder back please  thanks

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#2 MadmanRB



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Posted 17 October 2017 - 07:12 PM

You may wish to remove the hidden crome and keyring folders.

They are usually in your home folder under hidden folders such as .config/google-chrome and .local/share/keyrings

Most file managers use control+h

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#3 Mike_Walsh


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Posted 18 October 2017 - 04:19 PM

Hi, lacey16.


A bit of troubleshooting wouldn't come amiss here. If you enter


...in the terminal, what output do you get? What error messages appear?


Might give us a wee bit more to go on. Chrome, and the related Chromium-based browsers, are incredibly 'verbose' in the terminal, and give you a lot of output that helps to diagnose problems.



Mike.  :wink:

Edited by Mike_Walsh, 18 October 2017 - 04:24 PM.

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#4 lacey16

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Posted 20 October 2017 - 02:03 PM

Hi Thank you both for your replys.  Removed .confg google files although there are other google files in applications. I think these relate to the chrome desktop icon.    No keyring files  in local/share or anywhere else.


sudo Gkr-Message: secret service operation failed: Failed to execute program org.freedesktop.secrets: No such file or directory


uninstalled chrome then re-installed.


Then opened up a guest account. Checked passwd & Keyring  all correct ie login folder showing

clicked  chrome and it opened ok if a little slow.  synced to other google installations.  closed it.  It would not reopen.  Checked passwd and keyring.  Again login file gone.



rm /path/to/chrome/installation/

rm: cannot remove '/path/to/chrome/installation/': No such file or directory         Plus other suggestion found on various ubuntu websites.


eventually found this. It appears there was a bug around May this year.  The problem occurred following an update so looks like  the bug is back.  Definitely some to do with the login and keyring passwords.














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