Computer: Acer E5-521-23KH
OS: Windows 10
Modem/Router: Netgear C3000 N300
Hello, I have a Netgear C3000 N300 wireless modem/router, and it was working fine when I had WOW internet. But I've stopped service with them and signed up for Comcast Xfinity. I had help from Comcast both with a technician over the phone and eventually one sent to my house, and neither of them could get my modem/router to connect to the internet.
All the lights stay on except the second from the bottom (looks like a little globe), which just blinks on and off.
When connected to it I can view the router's ip address page, but nothing else.
I also tried a factory reset, but it didn't help.
I tried using Windows troubleshooting, and it says the DNS Server isn't responding.
It's only about a year old so I don't see how it could be broken, and it's listed as a compatible device on Comcast's website, so I don't know what the problem is. If anyone knows what I can do to keep on using it, I'd appreciate it.