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windows 8 gateway slow please help


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#1 joshstoneyy

joshstoneyy

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Posted 15 October 2017 - 12:34 PM

hello guys im new to this website so if i dont do anything according to the rules that i should have done please inform me and i will correct my mistake as quick as possible or learn to not do it again. i have a windows 8 gateway computer that im trying to play fortnite a xbox one and pc game and its a pvp so it would prob take alot of ram and internet speeds to play at the minium requirement here is stastics to my computer. is their anything i can do to make it faster at all. or is just a lost cause?

 

 

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD E1-1500 APU with Radeon™ HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 5849 Mb
Graphics Card: AMD Radeon HD 7310 Graphics, 256 Mb
Hard Drives: C: 448 GB (362 GB Free);
Motherboard: Gateway, SX2110G
Antivirus: Windows Defender, Enabled and Updated



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#2 dc3

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Posted 16 October 2017 - 10:27 AM

Welcome to Bleeping Computer. :thumbup2:

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens you will see a screen similar to the one below.

 speccy1.png

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.

 speccy2.png

The following screen will appear, click on Yes.

 speccy3.png

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 

 

Please download AdwCleaner and install it.

When AdwCleaner opens click on Scan to start the scan.

ZQk62WV.png

Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.

If there are no malicious programs are found you will receive a message informing you of this.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  

CsqnoTW.png
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.  The computer will be restarted to complete the cleaning process.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.

 

 

Please download and install Junkware Removal Tool.

Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.  

Click on Run to initiate the installation.

To avoid potential conflicts, temporarily disable your antivirus and firewall.  You will want to be offline when you do this.

Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.  Copy and this and then post this in your topic.
 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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