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PC taking hours to boot up.


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#1 kneidels

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Posted 15 October 2017 - 01:40 AM

[Feel free to move this thread to a different forum if you think necessary]

 

I have a windows 10 PC, that when i have the occasion to have to move it around (like, if i am moving to a new office)  - after having disconnected the pieces (UPS, monitors etc...) and then reconnected - it will take many hours to boot up fully. like literally 10-12 hours. it sounds like its running - i can hear the fans etc, but nothing shows on the monitors. the DVD drive will open/close but nothing will actually work. Eventually, Windows will start coming up and it goes back to working properly.

 

A normal restart (eg, when installing updates etc) will happen normally and quickly.

Any idea what the issue can be? happy to supply whatever specs you think needed.

 

Thank you.

 

 



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#2 buddy215

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Posted 15 October 2017 - 08:05 AM

Power interruption comes to mind. I suspect either the UPS or PSU is the culprit. Loose cables don't repair themselves and physically

damaged hdd wouldn't repair itself.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
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#3 dc3

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Posted 15 October 2017 - 09:15 AM

Please post the make and model of this computer.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

When Speccy opens you will see a screen similar to the one below.

 speccy1.png

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.

 speccy2.png

The following screen will appear, click on Yes.

 speccy3.png

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.


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#4 kneidels

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Posted 16 October 2017 - 08:28 AM

Thank you

 

speccy link: http://speccy.piriform.com/results/wx2PinpANKuoX2vXNvEu6r8



#5 dc3

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Posted 16 October 2017 - 09:35 AM

The Speccy didn't really produce any real surprises,  but some information ( S.M.A.R.T. Attributes ) is missing for the C: Drive.  The RAM is running in single channel, with matched modules like you have it should be running in dual channel.  RAM running in dual channel enjoys a throughput speed almost twice as fast as single channel mode.  This reduces the bottleneck between the CPU and RAM.  I suspect that the problem here is the way the modules were populated.

 

Attached File  ram population order.PNG   19.45KB   0 downloads

 

Your modules should be in slots 1 and 2 as seen in the image above.

 

Your C: Drive is down to 44GB of free space.  This is getting close to the minimum amount of free space you need.  You have quite bit of free space on your D: Drive, I would suggest transferring some of you less used applications to it to free up more space on the C: Drive. 

 

For some reason the S.M.A.R.T. Attributes are not being recognized, because of this I would like you to run another program which will provide us with the needed information to determine the health of this drive.

 

JcJ91sx.pngGSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

1.  Download GSmartControl and save it on your Desktop.

2.  Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe.

3.  Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name).

4.  Click on the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete).

Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your topic.

Click on the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply).

info_failing.png

 

 

 


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#6 kneidels

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Posted 16 October 2017 - 12:49 PM

Thanks again for the detailed answer!

 

2 questions:

1) re the RAM:  should i proceed to switch their positions?

2) i have 2 identical drives - for RAID purposes (was recommended to me at some point). so i dont actually which is my C drive ...  i'll just run the scan on the first one of the 2 identical drives in the list?



#7 dc3

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Posted 17 October 2017 - 11:49 AM

The image I posted is how the RAM should be populated.  If it isn't like this image I would switch the slots so that they are correct.

 

The C: drive is the hdd you want to copy from.  This is the hdd with the operating system installed on it.  This hdd is the only drive which is configured for RAID, you need a minimum of two drives to run RAID.  Personally, I wouldn't bother with RAID since there are free programs like Macrium Reflect which is used to clone your hdd and all of its content.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 kneidels

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Posted 18 October 2017 - 11:59 PM

Ok, thank you.
 
my worry of opening the box and checking the RAM is that I risk a day of downtime :(regarding the

 

RAID: is it worth while testing to just remove the 2nd hdd, setting the bios to cancel raid?

 

my attributes tab looks a little different... but there is no red there, and the "failed" has "never" all the way down.

 

here is the extended test result:

thank you.

 

 

 

 

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win8(64)] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD1003FZEX-00MK2A0
Serial Number:    WD-WCC3F1937083
LU WWN Device Id: 5 0014ee 2b4746fc8
Firmware Version: 01.01A01
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  ACS-2 (unknown minor revision code: 0x001f)
Local Time is:    Thu Oct 19 04:23:10 2017 JST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x85)    Offline data collection activity
                    was aborted by an interrupting command from host.
                    Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)    The previous self-test routine completed
                    without error or no self-test has ever
                    been run.
Total time to complete Offline
data collection:         (11220) seconds.
Offline data collection
capabilities:              (0x7b) SMART execute Offline immediate.
                    Auto Offline data collection on/off support.
                    Suspend Offline collection upon new
                    command.
                    Offline surface scan supported.
                    Self-test supported.
                    Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 116) minutes.
Conveyance self-test routine
recommended polling time:      (   5) minutes.
SCT capabilities:            (0x3035)    SCT Status supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   173   168   021    Pre-fail  Always       -       2325
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       86
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   067   067   000    Old_age   Always       -       24270
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       86
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       24
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       719
194 Temperature_Celsius     0x0022   097   092   000    Old_age   Always       -       46
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     24270         -
# 2  Short offline       Completed without error       00%     24214         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.



#9 dc3

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Posted 19 October 2017 - 08:33 AM

The hdd passed, but I would keep an eye on attribute #5 Reallocated Sector Count.  When you get to the point where you can download and run a Speccy Snapshot you can run this to monitor the sector count.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 kneidels

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Posted 20 October 2017 - 09:22 AM

Thank you.

Not sure what you meant here -

 

  When you get to the point where you can download and run a Speccy Snapshot you can run this to monitor the sector count.

 

and, anything else you can suggest to check, regarding the super-slow bootup?


Edited by kneidels, 20 October 2017 - 09:23 AM.


#11 dc3

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Posted 20 October 2017 - 10:57 AM

One of the sections in the Speccy Snapshot displays the hdd/ssd S.M.A.R.T. attributes under Storage.  Click/tap on the link below to open my posted Speccy Snapshot.

 

http://speccy.piriform.com/results/tGCOabCMbWoySJMfjbdfKhp

 

You will need to scroll quite a ways down the sections to get to Storage, this is where you will see the S.M.A.R.T. Attributes.  You will want to see Attribute #05 Reallocated Sector Count.

 

I would like to see what you have listed in the Startup.  To do this press the Windows key OS4o0pO.png  and the X key to open the Windows menu.  Select Task Manager from the menu.

 

When the task manager opens click/tap on the Startup tab.

 

Please create a screenshot of this image and post it in your topic.

 

How to make a screenshot and post it in your topic

1. Download and run A Thousand Words .

2. Follow the wizard to capture a screenshot.

3. Use the built-in editor to resize, edit, or re-capture your screen shot.

4. Your screen shot will be saved to your desktop when you finish the wizard.

You can post the screenshot in your next post as an attachment.

Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options.

posting-options1.png

When you click on More Relpy Options you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you want to post, then click on Attach This File, then Add Reply.

posting-options2.png

 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 kneidels

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Posted 23 October 2017 - 02:56 PM

thanks!

 

the #05 info is in my speccy link above - attaching screenshot.

 

also attaching screenshot of the startup apps.

 

Attached Files

  • Attached File  00.PNG   3.45KB   0 downloads
  • Attached File  11.PNG   43.89KB   0 downloads


#13 dc3

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Posted 24 October 2017 - 08:11 AM

You have a lot more than you need in the startup, I would suggest going through and eliminate startup items that you don't need immediately upon starting the computer.

 

Do you have fast startup enable in Power Settings?


Edited by dc3, 24 October 2017 - 08:15 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 kneidels

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Posted 24 October 2017 - 07:54 PM

 

Do you have fast startup enable in Power Settings?

 

 I couldnt even find this setting  - searched for it. can you give me  a direction? TIA!



#15 JohnC_21

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Posted 24 October 2017 - 08:20 PM

How to disable Windows 10 Fast Startup. Reboot after disabling.

 

https://www.howtogeek.com/243901/the-pros-and-cons-of-windows-10s-fast-startup-mode/






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