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Screen will not turn on, but pc thinks is till connected.

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#1 kneidels


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Posted 15 October 2017 - 01:33 AM

My main display is a Samsung S23C650 connected via DVI
and secondary is a Phillips 239CL via HDMI


Recently, the Philips screen went off (possibly in sleep mode) and will not turn on, i have had occasional issue where i cannot find the 'hotspot' on the touch buttons to turn it on, but always manage in the end, so this seems different - it will not turn on at all, but the PC still thinks its connected - it appears in the Displays List and also when i plug it in/out - i get the Windows sound of hardware being plugged in. Also - i have native apps that run on that screen by default - and they are hidden now, because Windows thinks the display is active.


Anything you guys can can suggest?

I have tried plugging in/out multiple times - both DVI and power cables etc..



Edited by kneidels, 15 October 2017 - 01:34 AM.

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#2 hamluis



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Posted 16 October 2017 - 08:04 AM

Another monitor...as a trial..  You only need it for a few minutes.



#3 kneidels

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Posted 16 October 2017 - 09:29 AM

you are right. my other monitor doesnt have DVI. have to borrow i guess. thanks

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