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Posted 14 October 2017 - 10:55 AM
Posted 15 October 2017 - 11:43 AM
If you select File | Print from the menu (not the Printer icon on the toolbar, which automatically prints to the default printer), select your HP DeskJet printer from the Name dropdown list and click the OK button, does your document print to the correct printer? My screenshot below was captured from MS Word.
Vista SP2 File Print Printer Name.png 28.17KB 0 downloads
If not, go to Control Panel | Hardware and Sound | Printers, select your HP Deskjet printer and then click on the Set as Default button. After you have set your HP DeskJet as your default printer it should have a green checkmark next to the printer name. Then re-boot your computer and see if you are able to print to your HP DeskJet.
Vista SP2 Set Printer as Default.png 31.62KB 0 downloads
32-bit Vista Home Premium SP2 * Firefox ESR v52.4.0 * NS Premium v184.108.40.206 * HP Photosmart C5280 All-in-One
Edited by lmacri, 15 October 2017 - 11:44 AM.
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