I've already tried in the 'Am I infected' and 'Virus, Trojan' etc. forums, but apparantly my problem does not lay with malware but with problems in Windows 8. See my previous topic to see what we've tried already:
For the past few weeks I'm experiencing my computer freezing up for a few seconds at the time. For example, I will type something in Word and it will freeze for a few seconds and then show me what I've typed. Same goes for Google Chrome, InDesign, etc. It also happens when switching tabs or opening the start menu. It will freeze a few seconds, then resume. When I open task manager I can see the 'disk' column go up to 100 even though none of the processes go past 0.1 mb. Then it goes down again for a while and it climbs up to 100 again, even though I'm doing nothing and the processes stay the same.
Moreover, I cannot download new apps in the appstore because I'm missing files. Same goes for trying to do a system restore or go back to factory settings: It always says files are missing from Windows. This leads me to believe that there are serious issues and errors in my windows.
I have also been experiencing BSOD saying 'Kernel Date Inpage Error'.
Would it perhaps help to do a clean install of Windows? And if it would, could someone lead me through it? I don't want to end up with a computer that can't do anything as I have to work on it. Or I would have to buy a new one, of course.
Edited by Al1000, 11 October 2017 - 03:18 PM.
moved from Win 8