I am servicing a Dell Inspiron 11z 1121 which has a screen problem.
There is always a 2" thick solid band on the right side that varies in color? Sometimes blue and most recent very dark blue almost black.
Does anyone know what might cause this and is there a fix for it?
All drivers are up to date. I did a scan through Dell's site and it said that all drivers are up to date.
A Microsoft update check says the same.
It seems it may be a component issue, the screen most likely or may the cable to the screen may be the problem?
The mouse cursor always goes behind the band.
Any suggestions as to diagnose it and or suggestions for a fix?
Edited by Johnz414, 11 October 2017 - 10:28 AM.