Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.
Here's suggestions on how to ensure that your version is legitimate: http://windows.microsoft.com/en-us/windows/genuine
Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.
As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.
Just FYI, sometimes the owner won't know about this. So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer. The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).
And here's the analysis:
Your UEFI/BIOS (version P2.20) dates from July of 2017. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).
Only 3 Windows Update hotfixes installed. Most build 15063 (1703) systems have more than this. Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important. Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
Please uninstall MalwareBytes and see if that stops the problem.
The drivers for it date from 2014/early 2015
Once the system is fixed, feel free to download/install the latest, W10 compatible version.
One of the memory dumps blames file_protector.sys - a driver for Acronis TrueImage.
Please uninstall Acronis temporarily to see if that helps.
Again, once the system is fixed, feel free to download/install the latest, W10 compatible version.
You have 4 hard drives. What is the make/model/wattage and age of your Power Supply?
The purpose of this question is to get you to evaluate your PSU.
- PSU's tend to get less efficient with age
- adding components over time may decrease the ability of the PSU to support the entire system (Maybe remove some stuff to see if that helps?)
- while you can measure the output of a PSU with a multimeter, the readings may change dramatically when the PSU is put under load. PSU testing instructions (by dc3) here: https://www.bleepingcomputer.com/forums/t/654994/pc-is-crashingfreezing-up-multiple-times-daily/page-2#entry4341756
- there's a free PSU test in the OCCT program at http://www.ocbase.com/
These devices are disabled in Device Manager:
Intel® Dual Band Wireless-AC 7265 #2 PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_50\605718FFFF20358200 This device is disabled.
Realtek RTL8723B Wireless LAN 802.11n USB 2.0 Network Adapter USB\VID_0BDA&PID_B720&MI_02\6&2CC772BC&0&0002 This device is disabled.
Intel® Wireless Bluetooth® USB\VID_8087&PID_0A2A\5&222E27AA&0&12 This device is disabled.
Please re-enable the first and last one's - then update it's driver software. Feel free to disable them again after updating them (the drivers load into memory before the device is disabled by Windows during the boot process).
The Realtek USB WiFi device should be uninstalled and then the device should be physically removed from the system.
Leave it out until the system has been fixed - as these devices cause a lot of problems on a lot of systems.
MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!
If you're overclocking, please stop the overclock while troubleshooting. Feel free to resume the overclock once the system has been stabilized.
Beyond that, if the system is still having problems, try a clean boot to see if you can isolate a software problem:
Perform a Clean Boot: http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).