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Forgot ISP PPPoe password and looking for a workaround


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7 replies to this topic

#1 Trr1ppy

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Posted 10 October 2017 - 11:12 AM

Hi
I updated my router and I dont know my isp login details, anyway I can hack it to get my username and password?
Id go back to using just my modem but its the crappy TG872T and if i take it out of bridge mode Ill have to re-enter the user and pass

this is a line from the router log from before I updated: 
NOTICE g_cmdBuf:pppd pppoe  eth0.2 defaultroute unit 0 noaccomp nopcomp httpd-pid 638 user_len 10 passwd_len 6  special-flag 100 mru 1480 mtu 1480  usepeerdns
is my user name 10 letters and my password 6 letters with a special character?
 
also any idea what type of code this is? hex?
6ef02ca9fbca391a5c6798c579b39f62
i have a feeling its my encrypted password cause it was a line down from the text trippycony which i think is my username

Router Archer c7 v2
Modem Thomson TG782T 

Thanks for your help

Either way Im off to bed -.- will be back in the morning

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#2 britechguy

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Posted 10 October 2017 - 12:33 PM

Why not contact your ISP?

 

Most have no objection to people buying their own compatible equipment and these PPPoE login IDs and passwords tend to be "standard".

 

I know they have been the same on all the equipment I've ever received over the years from Verizon where the userid is "newdsl" but I can't recall the password.  Even if they don't want to give you the password for their "as shipped default" there is usually an alternate that they will supply.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

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#3 arlattimor

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Posted 10 October 2017 - 02:17 PM

I agree with Brian, call the ISP.


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#4 Trr1ppy

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Posted 10 October 2017 - 08:19 PM

Usually a last resort calling the ISP since tesltra have longer waits times then the heat death of the universe, but I might have to bite the bullet
Thanks for talking some sense into me!
 



#5 Trr1ppy

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Posted 10 October 2017 - 08:21 PM

ohhhh found this which might save me some hours on hold, might be useful to anyone whos finds this forum post with the same issue

https://crowdsupport.telstra.com.au/t5/Home-Broadband/New-BigPond-Username-amp-Password-Online-Retrieval-Tool/td-p/6632



#6 Trr1ppy

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Posted 10 October 2017 - 08:42 PM

Also something that is a little strange that may help people in the future, My username included my full email address eg; username@bigpond.com



#7 toofarnorth

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Posted 11 October 2017 - 02:59 PM

Excellent writeup of problem solution @Trr1ppy :)

Thanks for taking the time!

tfn



#8 Trr1ppy

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Posted 11 October 2017 - 10:11 PM

No problem :) this community has always helped me so I owe it to leave a somewhat concise train of thought haha






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