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.MOV video files won't play on windows media player


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#1 irvineboy

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Posted 09 October 2017 - 12:55 AM

I transferred some .mov files from my iphone to my laptop using Dropbox. In Dropbox, there is a green check meaning the file is completely transferred.  When I open Dropbox on my iphone, I can access the .mov files.  However, when I open Dropbox on my Windows 7 laptop, some .mov files work (everything in Sept) but some .mov files (everything from Oct 1 and on) only have audio but no video.  What is the issue?


Edited by irvineboy, 09 October 2017 - 01:24 AM.


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#2 irvineboy

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Posted 09 October 2017 - 01:38 AM

OK, I was told to install LAV filter and uninstall ffdshow.  That worked.  Maybe Apple used a difference video codec starting Oct. 1.  Anyways, that seemed to solve the problem.  However, the Oct mov files now only show icon.  I can't get it to show thumbmail like the Sept mov files.  Under "Tools" and "folder options" and "view" I unchecked "Always show icons, never thumbnails". But it only applied this to the Sept .mov files and not the Oct .mov files. The Oct .mov files still show an icon. How do I make them all show thumbnail? 


Edited by irvineboy, 09 October 2017 - 02:48 AM.





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