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gtx 960m throttling


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#1 Kareems

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Posted 08 October 2017 - 03:28 PM

so I have a ux501jw with a 960m in it, and the card all of a sudden throttles at 78c (which it always hits when starting a game). I was out of warranty so I sent it to someone to replace the thermal paste and added new thermal pads, so the machine runs much cooler and cools down faster, but this hasn't done anything to stop the 960m to throttle to 405mhz base clock and memory clock. weird enough it doesn't matter whether the machine is plugged in or not, performance is the same, hits 78c and then throttles down. i updated the bios to the latest version, did a fresh install of the drivers and then did a factory reset when none of those worked. Batman AK used to run 30 to 40fps now runs at 12fps. I'm not sure what to do. I tried installing new vga and chipset drivers from the asus website, contacted asus whom said to pay 670 for repair, and been googling to see if anyone else had the issue. after some digging I realized some people have had a similar issue, but no answer was worked out. 


Edited by hamluis, 08 October 2017 - 04:09 PM.
Moved from Computer Gaming to Internal Hardware - Hamluis.


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#2 pistol22cal

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Posted 14 October 2017 - 12:32 AM

I would trying booting to a live ubuntu distro and running a GPU benchmark. 

 

Let us know the results.


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