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Adwcleaner


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3 replies to this topic

#1 terryw45

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Posted 07 October 2017 - 09:44 AM

Hi,

I am running the latest version of adwcleaner on windows 7 pro, 32bit and it scans and reports, but always hangs up during clean. I've tried their forum, never a reply. Can you recommend a comparible alternative please.

Thanks


Edited by hamluis, 07 October 2017 - 10:09 AM.
Moved from Win 7 to AV/AM Software - Hamluis.


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#2 buddy215

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Posted 07 October 2017 - 10:04 AM

Try uninstalling and reinstalling AdwCleaner. To uninstall....open AdwCleaner and click on Uninstall. After doing that

you can try running it in Safe Mode if the problem still persists in regular mode.

 

If you still have a problem with it then I will ask one of the mods to move this topic to Am I Infected What Do I Do Forum.

 

EDIT: Download AdwCleaner from AdwCleaner Download after uninstalling


Edited by buddy215, 07 October 2017 - 10:07 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 terryw45

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Posted 07 October 2017 - 10:33 AM

Buddy215,

Many thanks for your prompt reply, I have tried your suggestions, several times. Many similar posts on the Malwarebytes forum, most don't get a reply, that was why I was asking for an alternative.


Edited by Orange Blossom, 07 October 2017 - 10:38 AM.
Moved to AII. ~ OB


#4 buddy215

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Posted 07 October 2017 - 10:58 AM

Post the log of what AdwCleaner is finding. If it is still finding anything.

 

Use the programs below to clean, remove malware and remove adware. You may already have MBAM installed and if that is the case just run a

scan using it and post the results.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Malwarebytes - Clean Mode

  • Download and install the free version of Malwarebytes
    Note: If you have Malwarebytes already installed, you don't need to install it again. Simply start from the next bullet point
  • Once Malwarebytes is installed, launch it and let it update his database. You might have to click on the little arrow by Scan Status in the middle right pane for it to do so
  • Once the database update is complete, click on the Scan tab, then select the Threat Scan button and click on Start Scan
  • Let the scan run, the time required to complete the scan depends of your system and computer specs
  • Once the scan is complete, make sure that the first checkbox at the top is checked (which will automatically check every detected item), then click on the Quarantine Selected button
    • If it asks you to restart your computer to complete the removal, do so
  • Click on Export Summary after the deletion (in the bottom-left corner) and select Copy to Clipboard. Paste the content in your next reply

If you are unable to run a scan using MBAM:

Follow the instructions in the thread below. Make sure to download the MBAR linked in it. Let me know if you're not able to launch it and run a scan.
https://forums.malwarebytes.com/topic/198907-requested-resource-is-in-use-error-unable-to-start-malwarebytes/

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message

 

Download and run the FREE online scanner from Free Virus Scan | Online Virus Scan from ESET | ESET

  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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