Been a long time since I last posted here, I now have a Brand New computer of my own. For the past year and a half, I have been in the possession of a Clevo P870DM-G Gaming Laptop. Everything was working perfectly until late August this year. It seems in a multitude of games, such as Deus Ex: Mankind Divided, Planetside 2, Stellaris & Many others I have been plagued with awful hardware crashes that can differ from either just pitch black screens or Broken Artifacts. I've tried reinstalling, using optimisation fixes, as well as running even lowest possible graphics and it seems the same problems persist. As of the time I posted this, I attempted to run Heaven Benchmark and for the first time, it actually seemed to trigger a crash when my GPU hit around 80 Degrees. Here's a quick rundown of my specs:
So far, with my issues, here's what I've tried (Not including singling out games to No-Avail):
-Ran perfmon /report in run: All hardware passed
-Used sfc /scannow in Powershell with clean results
-Used DDU to uninstall everything and then reinstall (Although this was not in Safe Mode, which leads to a secondary problem i'll address soon)
-Ran CrystalDiskInfo with 97% Health on my SSD (Windows Install Location)
-Double checked Hardware Temps, only abnormalities is Motherboard running very hot, sometimes hotter than CPU (70-ish degrees)
-Opened up Back case of Laptop, cleaned out fans with compressed air. (Did this in August when the problem began, took a Picture of the Aftermath for reference)
Now to my secondary problem:
I can't boot into my Safemode properly either.
Last time I tried to boot into safe mode, I was stuck to the Windows Logon screen, to the point of where I actually had to boot into my Windows rescue USB, and force windows to boot back normally by running CMD off of the USB (Painful, I know). For some reason, Windows thinks my Admin account has a set password on it besides the one I use to login (4 Digit Pin, the account is linked to Microsoft account). So I think the problem here is that its impossible to give it my microsoft password because A. It's not connected to the Internet, and B. There isnt a password on the account itself stored to begin with.
So far, I have only one lead that I found in Event Viewer some time ago. During one of my Routine Cold-Boots, I was able to find a Critical Error known as 'Bugcheck' with the error reading as the following:
The Computer has Rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80136832e6e, 0xffffe681fdfd8c18, 0xffffe681fdfd8460). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 00000000-0000-0000-0000-000000000000.
What's even more frustrating, however, is that any attempts to both find the Error itself and any new ones has yielded me no results from Event Viewer so far (Doesen't want to show anything over 10 items regardless) and the MEMORY.DMP file is completely nonexistent. I am at a total loss for whether my Computer may be suffering Software Wise or Hardware Wise, but I would appreciate even the smallest amount of guidance with this problem of mine. Thankfully, the computer functions perfectly fine in Normal scenarios, but I fear its performance with its intended use (Gaming/Mobile Workstation) is hindered with these problems in the way, especially since I take a risk running even games that take no demanding specs to run (Starcraft II, TF2, come to mind as examples). Below I've attached Screenshots of my CrystalDisk, CPU/GPU-Z, HWInfo as well as my perfmon results. Please let me know if there is anything else I can do to help.
Thank you so much for the help and I look forward to hearing from someone soon!
EDIT1: To Clarify, These Crashes Are not BSOD's. They seem to vary between going straight to a black screen with looping/continuous audio, or Broken Geometry/ Artifacts with a loud Buzzing.
Edited by StarmaninDisguise11, 06 October 2017 - 05:13 PM.