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Suspected Infection


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#1 petchy

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Posted 20 September 2006 - 07:34 AM

Hi,

I don't think this is a massive problem but I suspect my pc is infected with something but not certain with what. I.E. keeps crashing as well as the computer blue screening with various messages from time to time. The latest thing is my anti-virus (Trend Micro's pc-cillin 14) won't update off the 'net. I'm in discussions with their tech support about it but thought I would post a log here to make sure there is nothing untoward lurking on my machine.

Here's looking forward to your reply

Many Thanks
Steve Petch

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#2 quietman7

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Posted 20 September 2006 - 11:42 AM

Hello petchy

What registry keys are being found and what is finding them? What OS (Win XP/2000, etc) are you using? Have you performed any anti-spyware scans? If not, start here:

Download and scan with Ad-Aware SE Personal 1.06. Setup & Configure as shown here.
Download and scan with Spybot S&D 1.4. Setup & Configure as shown here.
[DO NOT choose the option to install TeaTimer]
Note: If you encounter any error messages while downloading the updates, manually download them from here.

If your running Win XP/2000, download and scan with Ewido Anti-Spyware v4.0 in "SAFE MODE".
Be sure to print out the Ewido Install and Scan Instructions.

Then perform this online Virus scan: Trend Micro Housecall
[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.]

Post back if your still having problems afterwards and I can direct you on how to post a hijackthis log.
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#3 petchy

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Posted 22 September 2006 - 11:37 AM

Many Thanks for the help Quietman7. It seems to be mainly adware.180solutions and adware.2search that seem to have infected my pc. It seems to be better now that I've removed a bit more junk, ewido and housecall found quite a bit, and I was surprised at housecall as I run TM internet security 14. The OS I'm running is XP pro and I have Lavasoft and spybot on the pc as a standard of my own.

Hope this helps a bit more. Do you need me to post a HJT log or will it not be necessary now?

Many Thanks
Petchy

#4 quietman7

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Posted 22 September 2006 - 01:05 PM

If your still having problems or showing signs of infection, please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may even have performed some of these steps already.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. Please be patient. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted and any modifications you make may complicate the malware removal process.
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