I need to see another HijackThis log, but you need to extract (unzip) HijackThis first. Otherwise the backups made when items are fixed won't be secure. The easiest way to accomplish this is to reinstall and delete any copies of HijackThis.zip you have saved.
Please download the self-extracting version of HijackThis from here:HijackThis_sfx download
to your desktop.
Double-click the file then click the Unzip
button. Then close the Self-Extractor window.
Using My Computer/Windows Explorer, navigate to C:\Program Files\HijackThis
and double click on HijackThis.exe to run it. If you would like to make a shortcut for your Desktop so it's more easily accessible, right click HijackThis.exe and choose Send To
> Desktop (create shortcut)
Please run the extracted HijackThis.exe from now on. Delete any copies of HijackThis.zip
that you have saved.
Now, re-name HijackThis.exe
. I am asking you to do this because I believe there is malware on your computer that is hiding from HijackThis. Be sure to rename the actual program file
-- the name of the shortcut does not matter. However, if you want the shortcut to work, you will have to re-create it -after- you rename the program file. To rename the program file, right-click on the program icon in the HijackThis folder and select Rename from the menu list. Then just delete the current name and type in the new one in its place, then press <Enter>.
After the program is re-named, open it and Do a system scan and save a log file
. Copy the entire contents of that log and post it here by clicking the Add Reply
I also need you to post another HiJack This log of a different type. This is the uninstall list
. On the main screen, instead of the Scan button on the lower left, look for the Other Stuff
section on the lower right. Click Config
, then on the next screen click Miscellaneous Tools
, Then finally open Uninstall Manager
. It will present you with a list of programs. Click on Save List
, then accept the default location (your desktop) and the default name (uninstall_list.txt
). I also need you to copy and paste that list to your next reply along with the "Analyze.exe" log.
Finally, give me a description of the problems you are having -- error messages, popups, whatever. The more specific the symptoms the quicker we can fix your computer.
Edited by DaveM59, 22 September 2006 - 12:32 AM.